I just bought a Logitech Web c110 camera and every time I try to install the installer crashes. Also, I was making the blue screens with different messages on them.
Original title: how to find missing or corrupt files on windows xp pro
I just bought a webcam logitech c110 and whenever I try to install the installer breaks down and I was doing the blue screens with different messages on them... How to scan for missing or corrupted files? My brother-in-law has built this computer for me and I did not all disks for windows xp pro. system that is on it
Hello
1. you receive an error message while trying to install the webcam? If so, then post back the exact error message.
2 are you able to install any other software?
Try to capture the error message on blue screen and after return the exact error message. This could help us help you better.
Step 1: Try to install the webcam software in clean boot state and check.
From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".
Reference:
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353
When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
1. click on start and then click Run.
2. type msconfig and click OK.
The System Configuration Utility dialog box appears.
3. click on the tab general, click Normal Startup - load all services and device drivers and then click OK.
4. When prompted, click on restart to restart the computer.
Step 2: Look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.
Reference:
Using the event viewer
http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/snap_event_viewer.mspx?mfr=true
Understanding of event viewer
http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/event_overview_01.mspx?mfr=true
Procedure to view and manage event logs in Event Viewer in Windows XP
http://support.Microsoft.com/kb/308427
Tags: Windows
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Problemsignatur
Information additional om problemet
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