I just bought a new iPhone 6 s. When adding my apps I had on my old iPhone, I lost somehow in a file the original google apps have been all together including my gmail app. I don't know what were all the other applications that have been included.

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• I have creative cloud on my desktop computer and I just bought a new laptop to use when traveling. Can I add a creative cloud to the laptop without having to pay for a second subscription?

  I have creative cloud on my desktop computer and I just bought a new laptop, so I can continue to work with my documentswhen you travel. Do I have to buy a second subscription for the laptop? If this is not the case, how can I do to get the download for the laptop?

  Your subscription allows you to have two active facilities, so you can have it on both computers that are capable of running the software.  To get to the second machine you just to install the Manager as you did initially and use to get applications.

• I downloaded SkyDrive app, but don't know what to do next. Jaime

  I'm lost, I expected the photos to my other computer to show.

  Hello

  I suggest you have a look at the links for information on SkyDrive:

  http://Windows.Microsoft.com/en-us/SkyDrive/home

  http://Windows.Microsoft.com/en-us/SkyDrive/features

  http://Windows.Microsoft.com/en-us/SkyDrive/Help-Center

  If you still have problems with SkyDrive, you can post your request in the forum of SkyDrive. Please visit the link below to find a community that will support what ask you:

  http://answers.Microsoft.com/en-us/windowslive/Forum/SkyDrive

• I just bought a new Airport Express Terminal. It connects to my laptop, but not my other devices such as iphone/ipad. Any suggestions?

  I just bought a new Airport Express Terminal. It connects to my laptop and I have working internet, but my iphone/ipad do not work with it. They say they are "connected" to the wireless network but nothing works / charges on other devices. I tried to forget the network, by renewing the lease, etc and nothing works. Any suggestions as to why my laptop works but not other devices?

  What is the serial number and model of the modem you use?... or... The AirPort Express connects directly to the Ethernet wall port?

• Just bought a new computer. an old crashed. How can I sync my iphone with the new computer?

  just bought a new computer. an old crashed. How can I sync my iphone with the new computer?

  Original title: sync

  Ask the question in the Apple Forums:
  https://discussions.Apple.com/index.jspa

• I bought a new computer with Vista laptop Sunday I am suppose to get a free upgrade to Windows 7, but I don't know what to do. Please help me.

  I bought a new computer with Vista laptop Sunday I am suppose to get a free upgrade to Windows 7, but I don't know what to do. Please help me.

  Contact the manufacturer for instructions on registration, get your free update to Win7.

  PS: We deal with Windows Update here. For any question related to upgrading to and installing Win7, post here: http://social.answers.microsoft.com/Forums/en-US/w7install/threads ~ Robear Dyer (PA bear); MS MVP (that is to say, mail, security, Windows & Update Services) since 2002. DISCLAIMER: I do not represent nor don't work for Microsoft

• I cannot set up my email account and get prospects to accept it. I am tring to use a gmail account, I am new to this and don't know what iam do any help would be great

  I cannot set up my email account and get prospects to accept it. I am tring to use a gmail account, I am new to this and don't know what iam do any help would be great

  Hello

  1. you try to add the Gmail account in Outlook?

  2. are you referring to Outlook.com or Microsoft Office Outlook?

  If you are referring to Outlook.com, then I suggest you according to the application in the Windows Live forum to improve assistance:

  Reference:

  http://answers.Microsoft.com/en-us/windowslive/Forum/mail?tab=QnA

  If you are referring to Office Outlook, and then send the query Office Forum.

  Reference:

  http://answers.Microsoft.com/en-us/Office/Forum/Outlook?tab=QnA

  I hope this helps. If you have any other queries/issues related to Windows, write us and we will be happy to help you further.

• Good afternoon. I bought a creative cloud subscription (one year) with a virtual prepaid credit card. I remembered renew two days later, but Adobe does not accept the new card. I don't know what I'm doing. Help me please

  Good afternoon. I bought a creative cloud subscription (one year) with a virtual prepaid credit card. I remembered renew two days later, but Adobe does not accept the new card. I don't know what I'm doing. Help me please

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I just bought a new Mac and they moved all my apps and documents.  When I open a document, he asked me to reactivate it I did.  Activation is successful.  The docuem == lying I'm working on a all text in black, but in the backgroun fishing shaded

  I just bought a new Mac and they moved all my apps and documents.  When I open a document, he asked me to reactivate it I did.  Activation is successful.  The docuemment I am train has all text in black, but in the background shaded peach.  How can I get all the text in a shaded background (white)?

  You work with a missing font...

• Hi, I just bought a new iMac machine and I have problems to open my CS4. Whenever I click on the app, it is what appears... «license for this product has stopped working...»  ' Error: 150:30 ' Please help!

  Hi, I just bought a new iMac, and I have problems to open my CS4. Whenever I click on the app, it is what appears...

  «license for this product has stopped working...»  ' Error: 150:30 ' Please help!

  Hello

  See help here https://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html

  ^ Ani

• I just bought a new Mac and migrated my CS6 on.  Now, when I open it, I said that I am under a trial of the cloud.  Why can I not use my CS6 version that I bought?  I don't want to pay for something I already bought.

  I just bought a new Mac and migrated my CS6 on.  Now, when I open it, I said that I am under a trial of the cloud.  Why can I not use my CS6 version that I bought?  I don't want to pay for something I already bought.

  Here's how to convert the Permanent Trail:

  By receiving the expired Trial/test screen

  Make sure you are online

  Click on software under license

  The perpetual owners: connect with the adobe ID and enter the serial number of the product

  Product must be certified with success

• I just bought a new Mac and fancy external drive. Because I'm not a geek, I'm not interested in the many fabulous creative cloud features. I don't see a button for the purchase of LR6 by himself on Adobe. Does this mean I should buy elsewhere (B &amp; H)

  I just bought a new Mac and fancy external drive. Because I'm not a geek, I'm not interested in the many fabulous creative cloud features. I don't see a button for the purchase of LR6 by himself on Adobe. Does this mean I should buy elsewhere (B & H) LR6? If I buy Adobe's LR6, is there a price for LR6 special bundle with the last ch?

  Hi Sharon. The bundle special price for Lr and Ps is via the Cloud creative photography Plan. There is no special rate for the non - CC Lightroom version. You can buy the no - CC here version: products

• I just bought a new computor. I got Lightroom 5.7 on the old computor and need to know how to download the program on my new computor. Thanks for any help you can provide.

  I just bought a new computor. I got Lightroom 5.7 on the old computor and need to know how to download the program on my new computor. Thanks for any help you can provide.

  Lightroom - all versions

  Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows

  Mac

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

• I just bought a new iMac and used the Migration Assistant to transfer my files. At first everything worked, but now a week later, I get the message that the application manager is missing, and I can't Photoshop and InDesign to start. I don't want t

  I just bought a new iMac and used the Migration Assistant to transfer my files. At first everything worked, but now a week later, I get the message that the application manager is missing, and I can't Photoshop and InDesign to start. For my personal use, I don't have a need to reach creative Cloud. You have any suggestions for a workaround?

  Try installing Adobe application Manager down the link and check

  Adobe - Adobe Application Manager: for Macintosh: Adobe Application Manager: thank you

• Hello, I would like to know how to transfer one of my two 'belonging' to another computer because I just bought a new Mac...? Or how to cancel it on my old laptop so I can activate it on my new computer. Thank you very much!

  Hello, I would like to know how to transfer one of my two 'belonging' to another computer because I just bought a new Mac...? Or how to cancel it on my old laptop so I can activate it on my new computer. Thank you very much!

  Hi Virginia,

  You need to go under the Help menu of Muse option to disconnect and then install it on the other computer you want using the creative cloud desktop application.

  

  - Abhishek Maurya