I just bought a year of CC version... When I login my account, the payment is visible, I downloaded photoshop and I wasn't able to get the work permit im always using an aplication free period. It is said that no payment or upated is the registry under t

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• I just bought a year subscription, but my adobe application manager could not find my subscription

  I just bought a year subscription. However, when I tried to open the software, the adobe application Manager shows that he could not find my subscription.

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Just bought 1 year subscription on the Adobe site, but the CC app always ask me to 'buy' the apps?

  Just bought 1 year subscription on the Adobe site, but the CC app always ask me to 'buy' the apps?

  Have tried to sign-in and out to activate the composition, but it does not work.

  What should I do?

  Hello

  Please try Advanced solutions for connection with Adobe Creative Cloud and Creative Suite applications errors

  Concerning

• I just bought a new computor. I got Lightroom 5.7 on the old computor and need to know how to download the program on my new computor. Thanks for any help you can provide.

  I just bought a new computor. I got Lightroom 5.7 on the old computor and need to know how to download the program on my new computor. Thanks for any help you can provide.

  Lightroom - all versions

  Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows

  Mac

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

• I have Acrobat Pro subscription and just bought a new computer - how to activate Acrobat Pro again on the new PC?

  I have Acrobat Pro subscription and just bought a new computer - how to activate Acrobat Pro again on the new PC?

  Hi davadlaw,

  You can install Acrobat on the new PC and use your Adobe ID to activate the software.

  The purchased subscription is linked to your Adobe ID

  Kind regards

  Rave

• BlackBerry smartphones, why I can't use my world asks? It is said that it requires the latest version of blackberry id.

  What should I do? why I can't use my world asks? It is said that it requires the latest version of blackberry id.

  Use your browser to go to www.blackberry.com/appworld and download the latest version of AppWorld.

  who should also update your BlackBerryID.

• I paid for the CC photography package ($ 9.99 / month) but when I go in my interface it does give me the option to download photoshop and lightroom. He said just buy now and trying to make me pay all over again.

  I paid for the CC photography package ($ 9.99 / month) but when I go in my interface it does give me the option to download photoshop and lightroom. He said just buy now and trying to make me pay all over again.

  Hello

  Make sure that you are connected to ID Adobe Correct.

  For more information, please visit:-https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  Hope this helps!

• Hi, I tried to download the trial version free photoshops and after I sign in I get this pop up message saying ' unable to reach adobe servers, please check your firewall settings ", I checked the and there is nothing wrong with the firewall, is

  Hi, I tried to download the trial version free photoshops and after I sign in I get this pop up message saying ' unable to reach adobe servers please check your firewall settings ", I checked them and there is nothing wrong with the firewall, is there a problem with the adobe servers? can someone help me?

  Please try the steps mentioned in: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• I just bought Adobe Acrobat Pro DC of Office Depot. I followed the instructions GB/getserial enter the redemption code and downloaded the file. When I tried to install the file that it did not recognize my numbered series, I'm not sure wha

  I just bought Adobe Acrobat Pro DC of Office Depot. I followed the instructions GB/getserial enter the redemption code and downloaded the file. When I tried to install the file it did not recognize my serial number, I don't know what to do next?

  What exactly does it say when you try to install it? What is the exact error message?

• In 2010, I bought and downloaded Photoshop and elements 9.0 first. I see them again in my account online and havae a new computer. I can't download them more.

  In 2010, I bought and downloaded Photoshop and elements 9.0 first. I see them again in my account online and havae a new computer. I can't download them more. Where can I find them? Or are they just not being supported anymore?

  @

  [title published by mod]

  This error message you get when you try to download from your account.

  This link provides an alternative route;

  Other downloads

• I bought Illustrator for a month, but when you try to run the application, it asks me to 'renew subscription '. I have tried reloading illustrator twice and reloaded CreativeCloud but it still does not work. What else can I try? I immediately need to HAVE

  I bought Illustrator for a month, but when you try to run the application, it asks me to 'renew subscription '. I have tried reloading illustrator twice and reloaded CreativeCloud but it still does not work. What else can I try? I need immediately GOT to work

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• The CC said app I downloaded PhotoShop and Illustrator, but I can't find them in my Applications

  The CC said app I downloaded PhotoShop and Illustrator, but I can't find them in my Applications. Help, please.

  If mac, use the finder to search for

  If win, use windows Explorer to search for

  If they are not installed and the cc app says they are, http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

• I tried to export mov (quicktime) file and I wasn't able to do it, do you know if its cause for the trial version?, because Im assessment buy software

  I tried to export mov (quicktime) file and I wasn't able to do it, do you know if its cause for the trial version?, because Im assessment to buy the software, I don't know if I need to configure or add any coder, I don't want to buy the software if Im not able to export to any format

  Thank you

  Change your export settings.

  You are trying to make progressive SD images in clips HD interlaced with a 24 p dv codec (not possible where the error but do not know what it says exactly)

  What is the final destination of the film.

  I'm guessing that you are a beginner at the beginning of video editing here:

  Learn Premiere Pro, get help and support. Adobe Premiere Pro CC

• I got a lot of creative cloud including Lightroom. I think buying a Lenovo Ideapad for treatment when traveling. It is a 32-bit system of Windows 10. I'll be able to get an older version of Lightroom on my package? for example, 5

  I got a lot of creative cloud including Lightroom. I think buying a Lenovo Ideapad for treatment when traveling. It is a 32-bit system of Windows 10. I'll be able to get an older version of Lightroom on my package? for example, 5

  Hi colh.

  With a staff of creative cloud you will not be able to install Lightroom 6/CC on this computer, because it is not compatible on 32-bit systems. See the system requirements for Photoshop Lightroom for Mac OS and Windows

  However, you can install Lightroom Creative Cloud Desktop App.Refer 5 How to find and install previous Version of Adobe Apps in CC-2015 | Adobe Customer Care Team

  We recommend that you search for other laptops of 64-bit.

  Kind regards

  Assani

• I downloaded Photoshop and illustrator for a free trial through the cloud, but his party

  I downloaded Photoshop and illustrator for a free trial through the cloud, but its out of my computer and I cannot re load it cloud

  To fix this, run the cleanup tool to remove Ps & AI CC:http://www.adobe.com/support/contact/cscleanertool.html . and then try to reinstall.

  Kind regards

  Ashutosh