I just bought adobe acrobat for Mac, and it won't download because it says I need a windows computer why?

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• I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the codes?

  I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the code?

  Hi dobbynation,

  Please see this KB doc for help: redemption code help

  Let us know if you need help.

  Kind regards.

  Meenakshi

• I just purchased Adobe Acrobat pro DC and I try to download it says HTTP failed.  Now what?

  I just purchased Adobe Acrobat Pro DC and I try to download it says HTTP failed.  Now what?

  Hi markt97800229,

  If you have purchased a retail serial key, use this link - https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  Choose Acrobat Standard DC (Classic)

  If you use subscriptions, or if your organization has purchased Acrobat DC license via program ETLA or VIP, you can download the installer from this page click on the link - https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

  Choose Acrobat Standard DC (continuous)

  Thank you

  Karan

• I just bought Adobe Acrobat Pro Student and Teacher Edition CD and tried to install it but I get a message that my sofwear is not updated, I have OSX 10.7.5 and need 10.9 or higher. Ive tried to update the software, but I get a message tht its upto date

  I just purchased Adobe Acrobat Pro Student and Teacher Edition CD and tried to install it but I get a message that my sweet! wear is not up to date, I have OSX 10.7.5 and need 10.9 or higher. I tried to update the software, but I get a message that it is up-to-date.

  Have you tried to upgrade the operating system? If so, then is there an error message you get when installing? Please share.

  You can check: https://helpx.adobe.com/acrobat/system-requirements.html

  Error message: it is so far: Adobe Creative Cloud desktop application uninstalled Adobe apps as up-to-date lists

  Concerning

  Stéphane

• I just bought 6 Lightroom on DVD and it will not be installed. message says OS disappointed requirment, Windows Vista not supported. I have Windows 7, NOT in Vista. What is the problem?

  Just bought 6 of Lightroom and it don't be loading not - says OS requirement not met (whatever!) and Windows Vista supported nopt. I HAVE WINDOWS 7, VISTA NO. Add to my frustration, I can't just talk on the phone to ask a question, I have to go through any of this bubble.

  Try installing lightroom 6 on windows 7 get interface requirement not met windows vista not supported

• I just bought a new I - Mac and I am bombarded by the notice that my need to backup files.

  WHA tis MacKeeper and how to uninstall it?

  Instructions to uninstall contact to the developer one they provide.

  Finally NEVER install any antivirus, utilities maintenance of cleaning or others on a Mac!

• I just bought Adobe Acrobat Pro DC for my Mac ($449) and I received an order confirmation and serial number.  I had been using a 30 free trial version.  I don't have a confirmation e-mail.  When is that coming?  Do I have to download Acrobat, or does Adob

  I just bought Adobe Acrobat Pro DC for my Mac ($449) and I received an order confirmation and serial number.  I had been using a 30 free trial version.  I don't have a confirmation e-mail.  When is that coming?  What should I download Acrobat or Adobe allows only the software I have?

  within 1 business day pst.

  You can view your account, too: Adobe ID

• I bought adobe acrobat for my old PC standard and recently bought a new computer.  Can I move my copy of adobe from old computer to my new computer

  I bought adobe acrobat for my old PC standard and recently bought a new computer.  Can I move my copy of adobe from old computer to my new computer

  No, don't "move".  install properly using the installation files and your serial number.

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC | XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7
  • Photoshop Elements: 10, 11, 12, 13. 9,8,7
  • Lightroom: 6| 5.7.1| 5 | 4 | 3 | 2.7 (win),2.7 (mac)
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

  window using the Lightroom 3 link to see these "important Instructions".

• I just bought Adobe Acrobat 'download only version '. During the installation process, I wonder for my serial No. But nothing in the packing or the card has a serial number? How get/find my serial number?

  I just bought Adobe Acrobat 'download only version '. During the installation process, I wonder for my serial No. But nothing in the packing or the card has a serial number? How get/find my serial number?

  Hi williamw18489690,

  Please see this KB doc to find your serial number: find the serial number of your product Adobe quickly

  Let us know if you need additional assistance.

  Kind regards

  Meenakshi

• I just bought an upgrade for the 14 items.  I downloaded it, but when I try to activate it I need a serial number.  When I connect to my Adobe account and follow the links, there is no information on my account on theproduct so no naked series

  I just bought an upgrade for the 14 items.  I downloaded it, but when I try to activate it I need a serial number.  When I connect to my Adobe account and follow the links, there is no information in my account on the product so no serial number.  Can anyone help?

  When you purchase a download you will be emailed a serial number... did you receive your email?

  Find your http://helpx.adobe.com/x-productkb/global/find-serial-number.html serial No.

• I just bought Adobe Acrobat Pro DC of Office Depot. I followed the instructions GB/getserial enter the redemption code and downloaded the file. When I tried to install the file that it did not recognize my numbered series, I'm not sure wha

  I just bought Adobe Acrobat Pro DC of Office Depot. I followed the instructions GB/getserial enter the redemption code and downloaded the file. When I tried to install the file it did not recognize my serial number, I don't know what to do next?

  What exactly does it say when you try to install it? What is the exact error message?

• Hi, I just bought Adobe Acrobat Pro DC. I used the link that was sent to me to download. But the download was not successful. After trying 5 times, the system says, now I downloaded too many times and has refused to let me download it again. It's someone

  Hi, I just bought Adobe Acrobat Pro DC. I used the link that was sent to me to download. But the download was not successful. After trying 5 times, the system says, now I downloaded too many times and has refused to let me download it again. Someone from Adobe is reading this? How can I get this fixed a problem? Thank you.

  Download Acrobat products | Standard, Pro | DC, XI, X

• I just reinstalled Adobe Acrobat X 1 and I can't save files PDF that is sent to me. I just get "this document cannot be saved. There is a problem reading this document (21)"and then when I click OK I get 'not enough for the image' help!

  I just reinstalled Adobe Acrobat X 1 and I can't save files PDF that is sent to me. I just get "this document cannot be saved. There is a problem reading this document (21)"and then when I click OK I get 'not enough for the image' help!

  More information on this issue can be found here:

  https://forums.Adobe.com/thread/1672655

  A "quick" fix that worked for me was to uninstall Adobe... and download Adobe Reader 11.0 installation base.

  Then download each individual updates and run them sequentially.

  I installed back to the last update of security which is version 08 and were able to register under normal operations.

  You will need to disable the automatic updates to keep up with the 08 version, until Adobe fixes this problem in a future release.

  http://www.Adobe.com/support/downloads/product.jsp?product=10&platform=Windows

  Adobe Reader 11.0 - installer multilingual (MUI) AdbeRdr11000_mui_Std

  Adobe Reader 11.0.01 update - installer multilingual (MUI) AdbeRdrUpd11001_MUI.msp

  Adobe Reader 11.0.02 update - all languages AdbeRdrSecUpd11002.msp

  Adobe Reader 11.0.03 update - installer multilingual (MUI) AdbeRdrUpd11003_MUI.msp

  Adobe Reader 11.0.04 update - installer multilingual (MUI) AdbeRdrUpd11004_MUI.msp

  Adobe Reader 11.0.05 - all languages AdbeRdrSecUpd11005.msp security update

  Adobe Reader 11.0.06 update - installer multilingual (MUI) AdbeRdrUpd11006_MUI.msp

  Adobe Reader 11.0.07 update - installer multilingual (MUI) AdbeRdrUpd11007_MUI.msp

  Adobe Reader 11.0.08 - all languages AdbeRdrSecUpd11008.msp security update

• I bought Adobe Acrobat 4.0 and aired on a Windows XP laptop. I bought another laptop running Windows 7, but it seems that my version of Adobe Acrobat 4.0 is not compatible with Windows 7. What should I do?  Do I purc

  Some time ago I bought Adobe Acrobat 4.0 and aired on a Windows XP laptop. I recently bought another laptop running Windows 7 Professional, but it seems that my version of Adobe Acrobat 4.0 is not compatible with Windows 7. What should I do?  Should I purchase an upgrade?

  Hi johnindallas,

  Yes, you reason as acrobat 4 is not compatible with Windows 7.

  Acrobat 4 is a very old version and Adobe no longer provide support for this version.

  I suggest you buy the Acrobat DC subscription or license.

  For more details on the plans & pricing, please see:

  Plans and prices. Adobe Acrobat DC

  Concerning

  Meenakshi Negi

• Is there a free trial version of Adobe Acrobat for Mac 10.8.5? Thank you

  Is there a free trial version of Adobe Acrobat for Mac 10.8.5? Thank you

  Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  Mylenium