I just bought Adobe Acrobat Pro DC for my Mac ($449) and I received an order confirmation and serial number. I had been using a 30 free trial version. I don't have a confirmation e-mail. When is that coming? Do I have to download Acrobat, or does Adob
I just bought Adobe Acrobat Pro DC for my Mac ($449) and I received an order confirmation and serial number. I had been using a 30 free trial version. I don't have a confirmation e-mail. When is that coming? What should I download Acrobat or Adobe allows only the software I have?
within 1 business day pst.
You can view your account, too: Adobe ID
Tags: Adobe
Similar Questions
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I just bought the DC Pro Acrobat full of desktop software only. Have downloaded fine, but when I go to install the download, it is for me an "access violation at address 00000000. read of address 00000000 ". Can someone please? Thank you!
Hi Rob,
What is happening in Mode safe? If you can install it in Mode safe mode then delete all entries in startup via msconfig as this could conflict with the program.
If this does not work, saving all the data of your administrator account, you can delete the account and recreate it.
Kind regards
Rave
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Hi, I just bought Adobe Acrobat Pro DC. I used the link that was sent to me to download. But the download was not successful. After trying 5 times, the system says, now I downloaded too many times and has refused to let me download it again. Someone from Adobe is reading this? How can I get this fixed a problem? Thank you.
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I just bought Adobe Acrobat Pro DC of Office Depot. I followed the instructions GB/getserial enter the redemption code and downloaded the file. When I tried to install the file it did not recognize my serial number, I don't know what to do next?
What exactly does it say when you try to install it? What is the exact error message?
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I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the code?
Hi dobbynation,
Please see this KB doc for help: redemption code help
Let us know if you need help.
Kind regards.
Meenakshi
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I am a student at LMU Munich and I just bought the Acrobat from adobe education dc pro license via originalsoftware.de. The activation code, sent by electronic mail, does not work... It has 20 characters. Help, please!
Thank you very much
Philipp.
It's probably a redemption code, https://redeem.licenses.adobe.com/getserial
If the foregoing is unable to help you, contact adobe for hourly pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html
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I just bought adobe acrobat for Mac, and it won't download because it says I need a windows computer why?
I checked your records and found that you bought subscription Acrobat Pro DC (at least). To download and install Acrobat DC on MAC, I would ask you to kindly follow the steps mentioned in the link below:
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I just bought Adobe story, but when I press on connect it appears a ST logo with a spinning @bar that has been on my screen for hours
Can you please try the following?
-first of all, make sure that you have flash player update. You can get the latest version of https://get.adobe.com/flashplayer
Now open a session in anticipation of history for some time see if it solves your problem or not
-If it don't then try opening your browser's private browsing/incognito mode and try connecting to the story from there
If you are able to connect then you should try clear the cache and cookies of your browser
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I just bought Adobe Acrobat Pro XI, after the expiration of my membership can I still get to have Acrobat installed on my computer?
Or, if you want to say, what happens if a subscription expires?
The software remains on the computer, but does not work. Windows will try to launch it, always default. You would like to renew the subscription, or uninstall the software.
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You just bought a MacBook Pro 13 "retina. A check of SN and he says initially 2015 but box has a label saying 23.9.2015. A black buy Friday save £100, but that should have is not the latest model. It's going to be as good as the last model? J
Early 2015 is the current model for a 13 "MacBook Pro retina. See the list in the way to identify the MacBook Pro - Apple Support models
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I need to contact ADOBE customer service, I just bought adobe photoshop and elements for windows first, but I have a Mac. Can I change the purchase? Thank you. Mauro
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
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I just bought Adobe Acrobat 'download only version '. During the installation process, I wonder for my serial No. But nothing in the packing or the card has a serial number? How get/find my serial number?
Hi williamw18489690,
Please see this KB doc to find your serial number: find the serial number of your product Adobe quickly
Let us know if you need additional assistance.
Kind regards
Meenakshi
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I just bought Adobe Elements14 photoshop & Adobe first Elements14 I have an iMac and can not find the download for my platform. There only Windows. What should I do to get a Mac download?
Mariene salvation,
Please find the links below to download:
Photoshop:Download Photoshop Elements free trial | Adobe Photoshop Elements
Creation:download first Elements | 14, 13, 12, 11, 10
Hope this helps!
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I have an older version of elements with I could use on my PC, I just bought a MacBook Pro and want to install it on MAC I can't find a place to download vs 13 Please help not wanting to upgrade to 14 again
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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I just bought adobe first 12 at the end of installation elements that it mentioned to go to apple. com and get quick time? I'm interested in doing video of time. Not sure what to do... Any help would be greatly appreciated, thanks in advance.
EuGene
What operating system is running your 12 items first? Have you updated to the 12.1 update 12? If this isn't the case, please do so using Help Menu/implementation of an open project.
The latest version of QuickTime is a requirement for Premiere Elements. Among other things, without him you don't have QuickTime export presets when you arrive to the exports to publish + share/computer/QuickTime. Then download and install the latest version of QuickTime for computer with elements of first 12/12.1. QuickTime as Premiere Elements requires that it will run with you as an administrator. Is your user account with administrative privileges?
Some reading material, is of your interest in Premiere Elements and Time Lapse video
.
http://www.atr935.blogspot.com/2013/07/PE-time-lapse-video-basics.html
First Elements ATR troubleshooting: PE: numbered stills in Time Lapse and other Animations
Please update us on your progress when you get a chance. For any questions, or need clarification, please are not
not hesitate to ask.
RTA
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