I just bought Adobe Acrobat Pro DC of Office Depot. I followed the instructions GB/getserial enter the redemption code and downloaded the file. When I tried to install the file that it did not recognize my numbered series, I'm not sure wha

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• I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the codes?

  I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the code?

  Hi dobbynation,

  Please see this KB doc for help: redemption code help

  Let us know if you need help.

  Kind regards.

  Meenakshi

• I just bought Adobe Acrobat Pro DC for my Mac ($449) and I received an order confirmation and serial number.  I had been using a 30 free trial version.  I don't have a confirmation e-mail.  When is that coming?  Do I have to download Acrobat, or does Adob

  I just bought Adobe Acrobat Pro DC for my Mac ($449) and I received an order confirmation and serial number.  I had been using a 30 free trial version.  I don't have a confirmation e-mail.  When is that coming?  What should I download Acrobat or Adobe allows only the software I have?

  within 1 business day pst.

  You can view your account, too: Adobe ID

• Hi, I just bought Adobe Acrobat Pro DC. I used the link that was sent to me to download. But the download was not successful. After trying 5 times, the system says, now I downloaded too many times and has refused to let me download it again. It's someone

  Hi, I just bought Adobe Acrobat Pro DC. I used the link that was sent to me to download. But the download was not successful. After trying 5 times, the system says, now I downloaded too many times and has refused to let me download it again. Someone from Adobe is reading this? How can I get this fixed a problem? Thank you.

  Download Acrobat products | Standard, Pro | DC, XI, X

• I just bought Adobe Acrobat Pro XI, after the expiration of my subscription still do to keep the ins Acrobat

  I just bought Adobe Acrobat Pro XI, after the expiration of my membership can I still get to have Acrobat installed on my computer?

  Or, if you want to say, what happens if a subscription expires?

  The software remains on the computer, but does not work. Windows will try to launch it, always default. You would like to renew the subscription, or uninstall the software.

• I just bought Adobe Acrobat Pro Student and Teacher Edition CD and tried to install it but I get a message that my sofwear is not updated, I have OSX 10.7.5 and need 10.9 or higher. Ive tried to update the software, but I get a message tht its upto date

  I just purchased Adobe Acrobat Pro Student and Teacher Edition CD and tried to install it but I get a message that my sweet! wear is not up to date, I have OSX 10.7.5 and need 10.9 or higher. I tried to update the software, but I get a message that it is up-to-date.

  Have you tried to upgrade the operating system? If so, then is there an error message you get when installing? Please share.

  You can check: https://helpx.adobe.com/acrobat/system-requirements.html

  Error message: it is so far: Adobe Creative Cloud desktop application uninstalled Adobe apps as up-to-date lists

  Concerning

  Stéphane

• I bought Adobe Acrobat Pro 9.  I used it on my computer for years with no problems.  Today he gave me the following message: "license for this product has stopped working.  You cannot use this product at this time.  You need to fix the

  I bought Adobe Acrobat Pro 9.  I used it on my computer for years with no problems.  Today he gave me the following message: "license for this product has stopped working.  You cannot use this product at this time.  You must repair the problem by uninstalling and then reinstalling this product or contact your COMPUTER administrator or Adobe customer support for assistance. (0)"I then uninstalled and reinstalled using the license key of my package, and I just get the same message.  I contacted customer service and they told me that they are unable to support me and directed me to the forum.  Please help as soon as POSSIBLE.

  Error: "License has stopped working". Windows

• I just bought adobe acrobat for Mac, and it won't download because it says I need a windows computer why?

  I just bought adobe acrobat for Mac, and it won't download because it says I need a windows computer why?

  Hi gary Griffith,

  I checked your records and found that you bought subscription Acrobat Pro DC (at least). To download and install Acrobat DC on MAC, I would ask you to kindly follow the steps mentioned in the link below:

  Acrobat DC subscription | Download and install

• I bought Adobe Acrobat Pro XI through Dell, the it - installed but the Basic program starts not even - the only thing I can do is open the forms - I'm tired of working with foreign personnel to solve my problems can someone seated?

  1. Last week I bought Adobe Acrobat Pro XI - it does not work - I can access the forms - but I can't access the Basic program - reps tech worked on it for a long period of time last week and now I can't even open the Basic program.  Frustrated

  
  

  2 weeks as my hard drive (XPS18) locked Windows me - I could not go to a restore point, I couldn't do anything.  So I had to start from scratch - re-load the operating system - windows 8.1 Pro 8.1.  Then it is time for reloading MS Office 2013 - I got my Dell/MS product key - but had to get involved Microsoft (do whatever they did) to allow me to put it back in my current product key.  All resolved, then is the time to go to my Adobe product - I've contacted Dell and I shared the purchase and shipment showing slip $ 299.00 for the Adobe product.  I assumed that it is in my digital library - I could not find any digital library - so I called the customer support number (Overseas) and they couldn't help me.  Bottom line, I paid for an installed electronic product and don't have no way to access to re - load.  After several days and calls - I am at my last appeal on October 23 in the morning - bottom line the tech rep could not find any information on my Adobe product.  In order for me to get my business online, I ended up buying another Adobe product price still an another $ $299,00.  Yes, it was a new version of what I had, but again he did have to pay full price, even if it's an upgrade, then after installation, integration, and the Fund - I asked for documentation for the Adobe product and the license key.  He said "do not worry about this, all you have to do is call the customer service number and we will help you" - well this isn't enough for me - because you can see above what happened earlier and I am complete was dissatisfied with the results.   I've been a long-time buyer/user and believe in the Dell product - but the service the customer to your loyal customers really sucks!  As a consumer of your product (s), all that I pay because I should receive the required documentation, the numbers of license and any information related to that hardware, software and firmware - I should have a way to access.

  Thank you

  Gene Davenport

  Hi gdavenpotx,

  No more, Adobe provides Acrobat XI, seems that you purchased from a dealer.

  Please run this tool cleaner uninstall all previous installer Acrobat Download Adobe Reader and Acrobat tool - Adobe Labs, retsrat your system & reinstall it using this link Download Adobe Acrobat products. Standard, Pro | DC, XI, X.

  Activate by using the serial key provided to you. If the serial key still does not work, please contact your Acrobat reseller.

  Kind regards
  Nicos

• I bought Adobe Acrobat Pro Extended 9. My laptop got crashed and now I want to install Adobe Acrobat Pro extended 9 as I have the serial number for this product. I'm not able to find the download link for this product, but there is a link to Adobe Acrobat

  I bought Adobe Acrobat Pro Extended 9. My laptop got crashed and now I want to install Adobe Acrobat Pro extended 9 as I have the serial number for this product. I'm not able to find the download link for this product, but there is a link for Adobe Acrobat Professional 9 and I download and run the program installation and entered the serial number and it shows incorrect serial number. I need fix the download link for Adobe Acrobat Pro Extended 9. Thanks in advance.

  Windows:

  Download Acrobat products | 9, 8

  Mac:

  N ° 1)

  Click on the below link, Sign In and open Photoshop Elements download link.

  Do not close the page, just keep it open.

  https://www.Adobe.com/cfusion/TDRC/index.cfm?product=photoshop_elements

  Note: * If we do not keep the page of items in Photoshop, we will have access denied error message when file downloading install direct.

  Then click on the link below and download the installer directly mentioned in step 2.

  Step 2)

  http://trials2.Adobe.com/applications/Acrobat/APRO/9/APRO9_Mac_WEB_WWEFG.dmg

• I just bought Adobe Acrobat 'download only version '. During the installation process, I wonder for my serial No. But nothing in the packing or the card has a serial number? How get/find my serial number?

  I just bought Adobe Acrobat 'download only version '. During the installation process, I wonder for my serial No. But nothing in the packing or the card has a serial number? How get/find my serial number?

  Hi williamw18489690,

  Please see this KB doc to find your serial number: find the serial number of your product Adobe quickly

  Let us know if you need additional assistance.

  Kind regards

  Meenakshi

• I bought Adobe Acrobat Pro DC student and teacher edition. He told me that my license does not allow me to create or edit pdf files. What is the problem and how to fix it?

  I bought Adobe Acrobat Pro DC student and teacher edition. He told me that my license does not allow me to create or edit pdf files. What is the problem and how to fix it?

  Please visit: https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  I hope this helps.

  Concerning

  Megha Rawat

• I just purchased Adobe Acrobat pro DC and I try to download it says HTTP failed.  Now what?

  I just purchased Adobe Acrobat Pro DC and I try to download it says HTTP failed.  Now what?

  Hi markt97800229,

  If you have purchased a retail serial key, use this link - https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  Choose Acrobat Standard DC (Classic)

  If you use subscriptions, or if your organization has purchased Acrobat DC license via program ETLA or VIP, you can download the installer from this page click on the link - https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

  Choose Acrobat Standard DC (continuous)

  Thank you

  Karan

• I have Adobe Acrobat Pro XI.  I want to remove the OPEN password required from the pdf file.  How do I do that? Moreover, there is no lock showing on my toolbar button.

  I have Adobe Acrobat Pro XI. I want to remove the OPEN password required from the pdf file. I have the password.  How do I do that? Moreover, there is no lock showing on my toolbar button.

  It works very well!  Note: There is no export from the file drop-down but there was record under which gave the possibility to choose Word in the file Type menu down.  Thank you very much.  I had spent an hour on the phone or cat trying to get a response from Adobe.

• How can I download Adobe Acrobat Pro DC since I was eligible for the purchase of teaching Adobe products?

  How can I download Adobe Acrobat Pro DC since I was eligible for the purchase of teaching Adobe products?

  Being eligible doesn't mean you can use the program... you first need to make a purchase

  Adobe in education... Start here https://creative.adobe.com/join/edu