I just bought Adobe Photoshop elements 13 for a Mac and try to install. I'm about to enter the serial number, but it will not letters. What I do and where do I go for help?

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• I just bought Adobe Photoshop elements 13 online... and d/l options are only for Windows 7 and 8 and I am still using Vista

  Please give me the detailed instructions if possible

  Please see return, cancel or Exchange an order - Adobe

  http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

• I wonder if you can help as I just bought Adobe Photoshop elements 14 Organizer/Adobe Photoshop CC14 / Adobe Photoshop elements 14 I now sat on my computer system the following applications - do I NEED?  Adobe Bridge CS4 Adobe Device EC

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  Greetings.

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• I just bought my photoshop elements 13 go to bestbuy and I think they have covered the serial number with the stickers

  I just bought my photoshop elements 13 go to bestbuy and I think they have covered the series number with stickers... any ideas how to activate it?

  Serial number are not ON the box where anyone can see and fly... Look at the INSIDE of the box for a redemption code or serial number

  Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  - and https://forums.adobe.com/thread/1572504

  http://helpx.adobe.com/x-productkb/global/find-serial-number.html serial No.

• I'm having a LOT of trouble to update photoshop elements 14! Help, please. I entered the serial number, but do not click NEXT!

  I'm having a LOT of trouble to update photoshop elements 14! Help, please. I entered the serial number, but do not click NEXT!

  You can use the appropriate link below for your installation files

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.5 | 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I bought items at Best Buy December 14, 24. I'm trying to use it on a MacBook Pro OSx 10.10.5 (Yosemite). While I try to put in place, I could get the serial number, but when I type in Adobe says that it cannot validate it. That is what it is?

  I bought items at Best Buy December 14, 24. I'm trying to use it on a MacBook Pro OSx 10.10.5 (Yosemite). While I try to put in place, I could get the serial number, but when I type in Adobe says that it cannot validate it. That is what it is?

  you have a number of redemption?  If so, https://redeem.licenses.adobe.com/getserial

  If your redemption number is reported as invalid, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," https://helpx.adobe.com/contact.html

  If you have a serial number, install your software using this serial number.

• I just bought Adobe Photoshop elements 14 & Adobe Premiere elements 14 (Windows, French) no DOWNLOAD for Mac appears

  I just buy

  Adobe Photoshop Elements 14 & Adobe Premiere Elements 14 (Windows, French)

  
  

  No DOWNLOAD pour Mac appears

  
  

  Moderator Note: serial numbers of deleted. Please do not post your serial numbers or keys on this public forum.
  

  
  

  
  

  
  

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I had no idea that I needed to use a CD to download my Adobe Photoshop elements 12 on my MAC and have already registered the product; Now, how can I download it? I tried to develop on the web and no luck! Please help me!

  I had no idea that I needed to use a CD to download my Adobe Photoshop elements 12 on my desktop MAC and have already registered the product; Now, how can I download it? I tried searching on the web and no luck. Please help me!

  You don't need a CD to download anything; just download & install the trial version of http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements, and then activate it with your serial number.

• Hello: I bought Photoshop CS6 on ebay and I am trying to install on my new computer (windows). I entered the serial number, but Adobe says that the number is invalid. This is certainly the SN on the product. What should I do? Help?

  Hello: I bought Adobe Photoshop CS6 (DVD) on ebay and I am trying to install on the new computer with Windows 7. Adobe implemented the screen tells me that the SN is invalid. Help?

  Return to sender and request a refund.

  There are chances that you bought a pirated version, esp from eBay.

• Ive just bought Adobe PHOTOSHOP elements 13. But I didn't notice that it was the version of Windows. I am a Mac user. What can I doi to get the right platform?

  Ive just bought photoshop elements 13

  I didn't notice that it was the version of Windows until I was about to download it

  I need Mac - what can I do?

  Try to return, then:

  https://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

• I bought Adobe Photoshop elements 14 for my pc (Windows 7), can I download and install a version of Mac OSX as well?

  Or do I have to buy a second copy at full price again. I want to be able to use it on my pc and the Macbook Pro, but don't want to have to buy twice!

  I just went through the process of moving my catalog on a network drive so that it would be available both of my computers :-(

  I believe that if you buy the disc you get both platforms, but not if you buy the download.  Chances are that you must pay for a Mac version, so if you buy a download.

• I bought adobe photoshop elements 13 and first 13 items, I downloaded photoshop but I can't download the first. I have the serial number, I check but I can not find where to try to download my product again. Can someone help me? Thank you

  I followed the instructions to download my products, but after downloading photoshop, I was able to download the elements first 13.

  My account view serial number and registration of the product, but I can't find where I can try it to donwnload again.  ???

  Please use the link below to download the application of elements first 13

  Adobe - download Adobe Premiere elements 13 free trial version | Adobe

  Download the demo on the link and enter the serial number. It will convert full version

• I need to re - install my Adobe Photo shop 14 items. I have the serial number, but it says error what should I do?

  I am in the process to install everything back up to my Windows 7 that I bought.  I want to reinstall Adobe PhotoShop elements 14 and I don't have the serial number. but I am not successful, he said I need to contact support?  I wish I could talk to a person, but not I hope someone in the community can help. My PC is 64-bit.

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  -http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

  - and http://forums.adobe.com/thread/1038761

  or

  Select a topic and then I STILL NEED HELP to activate the Photoshop elements online chat

  -http://helpx.adobe.com/contact.html?product=photoshop-elements or

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-installation-Photoshop-elements-premiere.html