I just bought edition Creative Cloud schoolgirl and her teacher and the payment has been successful, but it seems that I can only download a free trial?
I just bought edition Creative Cloud schoolgirl and her teacher and the payment has been successful, but it seems that I can only download a free trial for the entire application?
And I checked the FAQ, it says that "no serial number is required for membership or subscription plan products such as Creative clouds - the student and the teacher.» Simply sign in with your Adobe ID to activate your membership. »
However when I tried to login with my ID on Adobe Application Manager, he always says that it can't find the order and suggest me to buy a.
I really wonder how I can work through this?
Please see the links below.
- Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
- Applications creative Cloud back in test mode after an update until 2015 for CC
Also, make sure you use the right adobe ID to log in.
Hope this will help you.
Kind regards
Hervé Khare
Tags: Adobe
Similar Questions
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I just bought creative editing student and teacher of clouds and the payment got through, but I can only download a free trial period?
Hello
Please see buy your student and teacher edition purchase, convert a redemption to a serial code, etc..
Hope that helps!
Kind regards
Sheena
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Already, I have paid teacher edition and student of creative cloud but can only download tests to my computer. Now, they are expired, and I want to use the full version, I already pay for 2 months. But in my online account, there are still only available trials. The student account is granted by Adobe.
I removed the full CC with the cleaning of cloud tool, but it doesn't always. When I connect with another PC, the download of the full version is possible, but I need it on my laptop for school.
Hi Christine,
Your subscription is active / valid, make sure that you are registered in correct Creative Cloud Desktop with Email application / Adobe well Id want to go connect and disconnect activate Cloud Creative applications
You can also view Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?
It could be useful!
Rayyan
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original title: problem downloading
whenever I have download anything download is well over upto100% but the file or the software won't open or saved. It gives the message that this file contains viruses and has been deleted. Please help me find a solution thanks
I use compaq notebook pesario CQ 60 with pentium dual core inside windows vista AVG anti virus security system
Hi sirmalik,
· Did you the latest changes on the computer before this problem?
· The problem occurs with all the files?
· From which site you try to download the file?
· What web browser do you use?
I suggest you follow these methods.
Method 1: Start the computer in safe mode with network and check if the problem persists.
http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode
If the problem does not persist in SafeMode with network, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.
Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startupmode.
Method 2: Try to create a new user account.
Create a new user account
http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account
If the problem is resolved in a new user account, you can check the link on the way below difficulty a user profile is corrupted.
http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile
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I bought Creative Cloud CC and the amount has been deducted from my account, I used a trial version for a month and now when I go to install the applications it shows the trial on buy now. Although the payment is made and I am connected.
Hello
Please try the following steps: -.
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
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Hi, I would like to cancel my edition (one year) creative Cloud Ecolière and her teacher, how would I go to do this?, Hi, I would like to cancel my plan of edition (one year) Creative Cloud schoolgirl and her teacher, how can I get it?
Look through the following links and use the options by phone or chat (when available), so necessary for your situation:
Cancel your subscription or membership. Creative cloud
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.Adobe.com/thread/1703848
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
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I just tried to install the Adobe Creative Cloud trail and the apps tab does not work and I tried to uninstall several times and nothing. Any suggestions?
An error keeps poping up on creative cloud without work and it's really annoying that I can't use it anymore or even try anything at all.
Help, please
Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application
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Hi, I recently bought single-app creative cloud for Acrobat Pro DC membership in a one-year contract, but now realize that my software is too old for me to even use it. The order has not yet crossed yet since I just bought it today, is it possible that I can cancel?
Hey katherineh32317543,
You might need navigate to the link for the same mentioned below:
Cancel your membership creative cloud
Let me know if you need more assistance.
Kind regards
Ana Maria
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I just started my creative cloud subscription and in artificial intelligence, I try to convert the text to outlines text, but only in the type of command is not active! can someone tell me why? and what should I do to activate it? I use in windows 8
Abdel,
What font you vectorize?
Or is happening with all your fonts?
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My subscription Creative Cloud amounts and the teacher would not be repeated even after update to payment information. I tried many times in the past two months, updating credit card information and I was never renewed. Subscription keeps saying expired beyond the 24 hour mark it says it will take. I have double and triple checked the information of credit card and have recorded several times. I also never get an e-mail confirmation or an e-mail saying that he had a problem. It is also very frustrating that it doesn't seem to be a customer service number to call especially for customers who have paid for the subscription of creative cloud. Help, please!
Phone support | Orders, returns, exchanges
http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN ) -
I ran the trial pf Photoshop decided to buy after about 20 days. I registered and my order has been confirmed but In Creative Cloud he says still Photoshop is being tested. Lightroom is OK. Any suggestions
Try to log in and return to
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Why are the creative Cloud system and the system of Support of Adobe gawdawful so dear and so ugly?
Free market at work in a gullible or irrational population.
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Just bought photoshop cs6 for windows and the installation received disc.
Just bought photoshop cs6 for windows and the installation received disc. Where do you find the serial number on the disc? This should start the serial number? The disc was in the original box and I see a number starting with 910...
The box was in a brown envelope, and it has sticker bar code on the back with more digits. Where should I look for the actual serial number.
http://helpx.Adobe.com/x-productkb/global/find-serial-number.html
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Hello; I just bought the annual cc for students; After installing it on my workstation, I tried to do the same thing on my surface, but it seems that I can't. Anyone know if the version of the student cannot be installed on a single pc? Thank you
Hello
You can have the creative cloud installed and signed in on two computers as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application
Also creative cloud cannot be installed on a Surface of 3 pro:-Cloud Creative and Microsoft Surface Pro 3 | Creative blog Cloud by Adobe
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PIRATE!
My hotmail account has been hacked. I'm in and the language has been changed to Arabic. I just want to close the account, but it won't let me. What should I do? The person who hacked it added his yahoo address to my account settings for emailing the password resets, so I have deleted who. It deleted all my contacts. PLEASE HELP ME!
You must seek assistance from Hotmail.
Support for Hotmail are at http://windowslivehelp.com/product.aspx?productid=1
Good luck...
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