I just bought first elements13 and I installed it. But whenever I try to get my license number, an error message appears that says that my computer is not connected to the internet. I've tried everything. Help!

I just bought first elements13 and I installed it. But whenever I try to get my license number, an error message appears that says that my computer is not connected to the internet. I've tried everything. Help!

Check your hosts among other common problems, sign in, activation or connection errors. CS5.5 and later, Acrobat DC

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    Hi Pop Boy,

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