I just bought, installed and registered 6 Lightroom. When I try to launch the product I get a message that says "an internal error has occurred" - could not create the required file: admin/Users / / Library/Application Support/Adobe/Lightroom/filter

I just bought, installed and registered 6 Lightroom. When I try to launch the product I get a message that says "an internal error has occurred" - could not create the required file: admin/Users / / Library/Application Support/Adobe/Lightroom/Filter Presets. Any ideas on how I can fix this?

Hi Anthony,.

You must go to the location: admin/Users / / Library/Application Support/Adobe/Lightroom

Hold down the CTRL key and click on Lightroom, click on read the information and click the permissions tab.

Provide the permissions to read and write to your identifier and then close.

Then reopen Lightroom. You should be able to open Lightroom.

Please let us know if it helps.

Kind regards

Tanuj

Tags: Photoshop Lightroom

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