I just bought the DC Pro Acrobat full of desktop software only.  Have downloaded fine, but when I go to install the download, it is for me an "access violation at address 00000000. read of address 00000000 ". Can someone please?  Thank you!

I just bought the DC Pro Acrobat full of desktop software only.  Have downloaded fine, but when I go to install the download, it is for me an "access violation at address 00000000. read of address 00000000 ". Can someone please?  Thank you!

Hi Rob,

What is happening in Mode safe? If you can install it in Mode safe mode then delete all entries in startup via msconfig as this could conflict with the program.

If this does not work, saving all the data of your administrator account, you can delete the account and recreate it.

Kind regards

Rave

Tags: Acrobat

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