I just bought the items 14 for Windows, but I need it for Mac. How can I change?
I just bought the items 14 for Windows, but I need it for Mac. How can I change?
After the weekend... To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
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Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
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I have the first Pro in English but I need in Portuguese. How can I change the language?
Hello
Welcome to the adobe forums. Please click the link below.
http://helpx.Adobe.com/creative-cloud/KB/change-installed-language.html
Kind regards
Vinay
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I need to change my serial number of Windows to a Mac version.
Hi bethanyu22054175,
If you have recently purchased the perpetual license of Photoshop for Windows, then you can contact Adobe customer service.
And then team will provide you with a new serial number for MAC and cancel the one for Windows.
Or if it's the creative cloud, then you can install it on the Mac, as the members of Cloud are allowed to install Applications on 2 computers.
Kind regards
Tanuj
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Hello
Please, I have recently purchased iPhone 6 on ebay and it is locked icloud. I can't set the phone and I couldn't get the previous user. How to unlock it?
AGBO
You can not unlock. Only the previous owner can. Return the iPhone, if you can't have the former owner to unlock it for you.
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I was playing a game online & when I got off it left all this fat, so I changed the resoultion upward. But then it happened the next day so again, I changed the resolution. Now it happened again & I'm already high reolution.
Hello
There are a number of things to try:
try going to your graphic card manufacturers site or computer and are looking for the driver download section
Search your computer or graphics card model number based on what you have and download and install the latest graphics drivers for vista
then try to make the screen of solution of problems
http://Windows.Microsoft.com/en-us/Windows-Vista/change-screen-resolution
Change the screen resolution
__________________________________________________________
or try a restore of the system before this happened
http://www.windowsvistauserguide.com/system_restore.htm
If necessary do in safe mode
Windows Vista
Using the F8 method:
- Restart your computer.
- When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
- Select the Safe Mode option with the arrow keys.
- Then press enter on your keyboard to start mode without failure of Vista.
- To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
- Do whatever tasks you need and when you are done, reboot to return to normal mode.
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I bought the last 13 items for download, but I clicked on the link Windows by mistake when I bought it, I own a Mac, how can I change the Mac platform? The Adobe site seems to indicate that it automatically detect that I own a Mac and change the platform, what then? I can't find anything (probably to the search in the wrong place) on Returns or cancel my order. Any suggestion would be great, thanks.
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)
Get help with orders, refunds and exchanges (non - CC)
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I just bought the creative suite for windows, but I have a mac, so how can I fix it or get my money back?
Contact support and get this sorted out.
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm
BTW, the swap of the platform is for the current version of the Adobe software, if you have older version then you will need to get cross-platform update.
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I just bought the wireless desktop 800 Windows keyboard and mouse. It works fine on my Win7 laptop but not on my XP desktop even if it says it is compatible with XP. Any advice?
Hello
Thanks to join Microsoft Community where you will find all necessary information about the Windows operating systems.
You cannot use the Wireless Desktop 800 keyboard and mouse.
The problem may occur if the devices are not detected.
What exactly happens when you try to use the devices?
A fixit could be used if the devices are not detected.
See the site:
Hardware devices do not work or are not detected in Windows
http://support.Microsoft.com/mats/hardware_device_problems/en-us
I hope this helps. If the problem persists, or if you have problems of Windows in the future, let us know and we would be happy to help you.
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Hello; I just bought the annual cc for students; After installing it on my workstation, I tried to do the same thing on my surface, but it seems that I can't. Anyone know if the version of the student cannot be installed on a single pc? Thank you
Hello
You can have the creative cloud installed and signed in on two computers as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application
Also creative cloud cannot be installed on a Surface of 3 pro:-Cloud Creative and Microsoft Surface Pro 3 | Creative blog Cloud by Adobe
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I just bought the app photoshop for a student, but when I go to open it in my application it says that I have to buy, when adobe already had my payment for it. Pleas help me!
Hi Charlotte,.
Please check the help below document:
Creative Cloud applications unexpectedly back in the test mode. CS6, CCM
Kind regards
Sheena
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Just bought the new pc with Windows 8.1 and cannot re - install InDesign CS3. Can anyone help?
Hi Dale,
You can follow the article: system requirements | InDesign to check if the CS3 products can run on InDesign CS3.
Also please let me know what error message you get while re installation of InDesign.
Thank you
Yann Arora
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I just bought the student version for my 14 year old daughter and want to download on a Wacom tablet. Once I'm on the home page... How to... didn't they ask a paid receipt or confirmation any?
Hi Samuel
Here is a link to download the application cloud Creative Manager.
https://creative.Adobe.com/products/creative-cloud
She will need CC instal the software first on the computer and connect you with the Adobe ID to activate. Then install the drivers for the Wacom tablet. It will then be able to use the tablet with the Creative Cloud software
Thank you
Scott
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I bought accidenally download windows of the elements first, I use a mac, how can I change it?
Hello
Please follow a product for another language or version of trading platform
Hope that helps!
Kind regards
Sheena
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I can't find my code redemption cs6 and I just bought a new computer because my old one no longer works. How can I get my photoshop on this computer? All my products are registerd with a serial number
For CS and CS2 activation servers stopped working and have been taken down. You will need to take a look at this link for your question: https://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.ht ml
Benjamin
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Help, please!
In the Power Options found in Control Panel under system and security.
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