I just cc of photoshop and lightroom cc. I use photoshop cs 6. I also use "Topaz", and that I could use with cs6 how in my Photoshop CC filters. Thank you.

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• I currently have CS5 on my mac pro book. I just bought an i mac 21 "and you want to download my CS5 on my new imac, and then update the % of CS. How can I do this? Thank you

  I currently have CS5 on my mac pro book. I just bought an i mac 21 "and you want to download my CS5 on my new imac, and then update the % of CS. How can I do this? Thank you

  Hi Robing12544083,

  Please visit: https://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

  Compatibility: Adobe - Creative Suite 5 Master Collection: System requirements

  I hope this helps.

  Concerning

  Megha Rawat

• Hi, I have the 2014 package which includes lightroom and photoshop. Can I move to 2015 for free? If yes how can I do? My photoshop 2014 disappeared and its saying I have a 30 day trial for the 2015. Thank you for the help

  Hi, I have the 2014 package which includes lightroom and photoshop. Can I move to 2015 for free? If yes how can I do? My photoshop 2014 disappeared and its saying I have a 30 day trial for the 2015. Thank you for the help

  Yes, the upgrade is free. means that it is included in the subscription.

  
  

  You can install and activate one of these version according to your choice of 6 CS, CC, CC 2014 or 2015 CC

  If the CC 2015 looms as of the trial, please refer link below:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Let me know if you need more assistance.

  Also mention if you use Windows or Mac computer?

• CS5 for mac is installed on an old mac.  I have a new Mac Pro and iMac, that I want to install.  I can do this, and if not what is my best option.  I mainly use Photoshop later.  Thank you!

  I have a new Mac Pro and iMac, I want to install CS5 on them.  I can do this, and if not what is my best option.  I mainly use Photoshop later.  Thank you!

  Personally, I would install just without turning off. Worst thing that will l be happen you will need to disable a. Does not mean that you must uninstall just disable and when you need it, just disable one of the other and activate the current. But I assume CS5 because he is not yet supported most probably don't even follow the activations. I'm guessing the last part but when trying to install and activate without disabling one will not harm what anyone,.

• I just changed my computer and I have a subscription with creative cloud but my account settings now say that I have not...

  I just changed my computer and I have a subscription with creative cloud but my online account settings now say I didn't... but I do pay by adobe lately, September 11... .so now my PhotoShop is now in test mode... I'm not sure that anyone here can solve this problem... but since I'm a member during the period of 90 days cat I don't see any other options...

  Hi Mike,.

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• MacBook Pro 2.6 13 "mid 2014 8 GB. the HD is fried by virus. should I just take w Apple and replace a new SSD and you know how much $ would cost me? Thank you in advance.

  my MacBook Pro 2.6 GHZ I5 (mid-2014) 3 MB shared level 3 cache, 8 GB on-board 1600 MHz DDR3L SDRAM. the HD is fried by virus. should I just take w Apple and replace a new SSD and you know how much $ would cost me? Thank you in advance.

  Quan

  Contact ask an ANDS Apple Store.

  However, what makes you think that a virus fried your HD?

  Looking at it

  https://en.Wikipedia.org/wiki/MacBook_Pro

  Initially, you Mac Pro came with an SSD.

  Just what failure symptoms are you having? Maybe your SSD did not fail.

  If necessary and if yo are up to it you can replace the SSD yourself

  https://eShop.MacSales.com/shop/memory/Apple_MacBook_MacBook_Pro/upgrade/DDR3_16 00MHz_SDRAM

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  See the following for a few suggestions:

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• I just buy an Ipad and trying to put up with my computer at home. Can anyone help?

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  Thank you Debbie

  You must use a wireless card, if you want to use it on a computer. What exactly do you want to contact? Your computer, or a wireless modem / router? If a router, you must connect in it and then configure that

• I installed adobe lightroom for free for 30 days and I would like to subscribe for 1 year, but the English version has been installed and I prefer a french, how do I change it?  Thank you!

  I installed adobe lightroom for free for 30 days and I would like to subscribe for 1 year, but the English version has been installed and I prefer a french, how do I change it?  Thank you!

  Hello

  Please see: -.

  Countries and languages FAQ: How can I change the language that appears in my creative cloud app?

• I just purchased, downloaded and installed LR6.  It requires a serial number, and I have not received one.  What should I do now?  Thank you!

  I just purchased, downloaded and installed LR6.  It requires a serial number, and I have not received one.  What should I do now?  Thank you!

  Hello

  Please sign in to your Adobe account to find the serial number - quickly find your serial number

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  Bev

• Recently, I destroyed my macbook pro and lost all my info.  I need to re-download my programs.  I bought CS5.5, but has been upgraded to CS6 because it was purchased a few weeks before its release.  How can I do this?  Thank you!

  Hello!

  Recently, I destroyed my macbook pro and lost all my info.  I need to re-download my programs.  I bought CS5.5, but has been upgraded to CS6 because it was purchased a few weeks before its release.  How can I do this?  Thank you!

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • Lightroom: 5.7.1. 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• error message stating: "could not initialize Photoshop because the preference was not valid (it has been deleted)" nobody knows how to solve this problem?  Thank you!

  I cannot open photoshop, I get the error message stating: "could not initialize Photoshop because the preference was not valid (it has been deleted)" nobody knows how to solve this problem?  Thank you!

  Hi malloryf,

  Greetings!

  Please reset the Photoshop preferences and try again.

  Here's a similar thread: Re: preferences was not valid.

  Concerning

  Jitendra

• I lost the small contraption white balance eyedropper and the possibility to change the exposure and can not find a way to get them back! Help! Thank you!

  I lost the small contraption white balance eyedropper and the possibility to change the exposure and can not find a way to get them back! Help! Thank you!

  You say you have lost the tab "tool"?

  If so, just right click on one of the other tabs and select "basic" in the context menu that appears.