I just got a call from somewhere in India that I have problems with my computer.
I just got a call from somewhere in India that I have problems with my computer. They know this, because I have generated error reports. When I asked how I could be sure who they were they led me to a screen with a ref to no error report. and he cites correctly for me. When I was asked to sign up for control of my computer for them to correct these errors, I refused and hung up. What happens with all those errors that we report to microsoft when our computers generate the error reports and how these appellants knew my error report reference.
Fake phone calls to technical support
Such unsolicited telephone calls are almost always a common scam. Do not let them give any info, donot give access to your PC, not give them all the money and donot go to all the websites that they suggest. One moment.
Error reports contain no personally identifiable information. These people are hoping that your system recently sent to Microsoft to make their call seems more legitimate.
Please see:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
Microsoft does ever not requested for telephone calls of support or security.
(such persons may use names other than Microsoft as well)
Tags: Windows
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It's a scam. How does Microsoft know that you have a problem? Hang up on them the next time they call. Bruce Hagen
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I just got a call from someone who said that they call microsoft Windows
I just got a call from someone who said that they call microsoft Windows that they have received the error messages from my computer stating that my computer is slow because of problems of malware & spyware. I explained I mcaffe Security Center and she said this would not be effective against the problems that I made my excuses and hung up, it's a real phone call or I'm just ignore it?
my laptop has been running a little slow on the internet, but I assumed it was because of the age of the computer?any help thank you gratefully received chrisFake phone calls to technical support
You did the right thing.
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
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Suspicious call telling me that I have problems with my computer and turn it on
I got a call tonight from a woman with a heavy Indian accent, claiming that there was something very wrong with my computer (virus, or something like that) and she wanted to check a number on my computer (ISP?.. .not ISP because I know what it is... another type of number) and I could only get the number if I turn on my computer. Been suspicious so I asked who she was. Quickly, she replied that she was working for a company that supports Windows XP and Vista. I asked the company and name and she said his company's Solutions megabytes and it was called Genny/Jenny Williams number 102 (I asked his employee number). I informed her that I was very suspicious and asked for a phone number. Basically, she said that she only wanted to help and could not if I don't turn on my computer. I pushed and asked for a phone number as she says that she asks xxxx (town 2 miles where I live). I was persistent and spoke to him longer then told him to give me his number and I'll call him his back to make sure it was legitimate. Suddenly, there was silence on the phone. I was right to do what I did? I am now very worried that maybe I have a virus/spywear on my computer (I am currently scanning it w/Windows Defender and Weboot Anti Virus and Spy Sweeper to see if it comes out clean.)
It is a common scam. Do not give them information, do not give them access to your PC and do not go to all the websites that they suggest. One moment. See:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
(these people often but not always use the name of Microsoft)
If you had him leave on your computer you would certainly had malware on it, because she would have said it. You did the right thing.
There is no way she could know whether or not you have malware on your system before she calls you.
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I just got a call from the same thing with the eventvwr in the race, I just wrote it down at the bottom, if it is a scam What are they actually accomplishing? This gives them access to our computers? They do not seem to be asking for money or that comes up when they try to "fix"?
You are not alone! See...
I received a phone call from someone who claims to have a Virus (August 10, 2009 &ff; 40 pages)
http://answers.Microsoft.com/thread/4489f388-d6de-416d-9158-0079764bb001 -
I just got a call from someone who said they were from Microsoft. It was obviously of the India. In any case, he said that there are problems with my computer and it asked me to do something, I would not. He hung up. He told me to click the button of windows on my keyboard. Then he told me type something in and running. But I refused. I said, how end I call Microsoft and give them your name... HE HUNG UP.
Hello DianeMcGettigan,
It is simply one of the many scams that are doing the tour.
Unless you have a prepaid support contract with Microsoft, then Microsoft will never contact you by phone, mail or e-mail about problems with your PC. You did while refusing to allow him access to your PC. All they want to do is to have access to your PC, so they can steal personal data (banking etc.) on your part.
This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.
John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com
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I just got a call from the service center of the sentence above, Microsoft asked them to call
original title: Onlinepcmasters
Hello
I just got a call from the service center of the sentence above, Microsoft asked them to call. They said that I got the virus bluebird on my computer and it would break in 2 days! I guess it's a total scam
See this post sticky at the top of the forum:
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Just got a call from someone claiming to be from Microsoft want to sell me stuff.
original title: teamviewerI just got a phone call from someone who says they are windows and they have had many messages from my computer many Trojan horses that have infected my system, will I start my computer, through certain actions, they take control and show me all my problems and they tell me that I am out of warranty with my computer and they erase all my problems for £130. Anyone who hears of this con, they are teamview.com and I think anything to do with microsoft. Anyone who has gone through the events that they lead you through and they install malicious software on your computer?
Hello
In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
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CAUTION - just got a call from alleged Windows Support Web - FRAUD - Phishing expedition - ATTENTION
ALERT SECURITY - ATTENTION - SECURITY ALERT - CAVEAT
At 18:37 a.m., EDT, I got a call on my cell phone from a blocked telephone number (NO CALLER ID was displayed on my screen). The appellant had a thick accent of the India. He told me he was "Web support". When I asked him who he was with, he says 'Windows Web Support.' He said that Windows was trying to update my computer and has not been able to access my computer while he needed me to go to my computer and follow a few easy steps, it is willingly to guide me through to solve the problem. I told him that he was wrong that my computer had just updated during the night last night and it was up to date as I check it every day. I asked him who he was trying to communicate with and he said ' You! I asked him to provide the name of the person he was looking for and he said that he could not because of privacy. He asked me to give him my name and it would confirm. I did a name Joseph Blough, (but my friends call me Joe) and he said that was the name of the account. Joe Blow? Yes agree India Phisherman mister!
He seems to get angry and began to say things like, "man, I am not taliking about the automatic updates, I want to talk about the manual updates, you have to install yourself. What, you distrust me? "" "You should just say you are suspicious and I'll tell you im for real man! '" I told her that I was not at home, he called me on a work cell which isn't even me. I asked her name and number and I would call back and connect to my computer when I arrived at my office. He provided the following: (972) 665-6268 x 1101 and he said his name was Chris.
People, I don't call the number because I know he's a crook at work.
I just wanted to share the info with everyone there and advise you to be CAREFUL and ATTENTION!
Yes, you are right, it is definitely a scam.
Neither Microsoft nor their partners would make phone calls unsolicited to you or anyone.
Just hang on and ignore these crooks.
Here are some links with more information and explanations of how these scams:
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
http://blog.Malwarebytes.org/tech-support-scams/
See you soon
Julia
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I just got a call from the so-called azm1.protection.status.alert
I have no idea who/what it is. I did respond to the call. Has anyone else got this call for you? Is it Skype or should I worry?
Calls from this account isn't Skype and this account is now blocked.
In the future if you get a call like that of someone who claims to be Skype or informing you that your computer needs to download some software protection, then please report it to customer service: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
AndréIf the answer was helpful, please mark with congratulations , and if the problem is resolved you can mark it with solution. This will help other users found this answer more easily. Thanks in advance! -
I did not understand everything what the gentleman said to me. He kept insisting that I have purchase a license of security. I finally told him I had no free $ 250.00 and asked him to return my computer to how he found it.
You have been scammed.
Microsoft does not make any calls like this.
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I just got a phone call from a female called Janice... She said she was from Windows and told me that I have a problem with my pc, and it continues to send Windows error reports? ... My pc works well. I ask for my e-mail address, she said they don't have it, but they're my only phone number! I'm old, but I know I should have to register an e-mail address with them....
Anyone ever had this kind of calls? or is it a scam... I ended the call.
It is a common scam. Do not give them information, do not give them access to your PC and do not go to all the websites that they suggest. One moment. See:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
Microsoft does ever not requested for calls.
(such persons may use names other than Microsoft as well)
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I just got a call from someone who claims in partnership with Microsoft.
They said that my computer was sending error reports and they wanted me to download a program of monitoring Viewer to teamviewer.com. I refused when they didn't know what version of windows I was using. A feedback?
Tuesday, May 22, 2012 23:45:12 + 0000, JohnKohlwey wrote:
They said that my computer was sending error reports and they wanted me to download a program of monitoring Viewer to teamviewer.com. I refused when they didn't know what version of windows I was using. A feedback?
They are not Microsoft partners and your refusal was very wise.
It's a scam and with various names and phone numbers, is
becomes more common lately.
In addition to their money get on your part to do anything of any value,
If you leave them in your computer, which knows what losses they did are
where confidential information they stole.So if you have done so, I highly recommend that you do both of the following
immediately:1 do a clean reinstall of Windows.
2. change all of your passwords, especially banks or other
financial sites.Ken Blake, Microsoft MVP
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I've been deflecting calls from people who say there is a problem with my computer, claiming they are "Windows technology department. A woman comes to call. She said her name was Fiona and his identification number is 1104. Call back phone number is 1-866-539-8674. She was very beautiful, but persistent. I got his information to call her back. She said that whenever we get on the Internet, some viruses or damage of some sort gets into our computer. She wanted to go on the computer right then, and she show me all error messages or something like this. I said my husband was using the computer and I was in the middle of something, which was true.
I know that we have received an error message that Windows XP is not 'more protected by Microsoft' and basically we should buy a new computer. Is this related? What exactly means that Windows XP is no longer supported?
Windows has anyone who receives messages and codes of error for individual computers and pay people to call users and warn them of the disappearance to come computer threats? Calling us that part just seems unlikely.
Y at - it a Tech Department Windows calling proactively computer users? I should do in addition to using Norton antivirus or McAfee (or what my husband has on this computer) to protect us from viruses and hackers?
Thanks for the reply.
See the following for more information:
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/
NOTE: http://www.Microsoft.com/en-us/Windows/enterprise/endofsupport.aspx
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Received suspicious email
Just got an email from "Windows Live Hotmail", * address email is removed from the privacy * asking me to answer in my name, password, date of birth and country. ???? "permanent suspension" if I can't do this... links to all the pages from Microsoft including the privacy statement... I will not answer but worry that if it is a scam people. Any thoughts?Hello
Its a SCAM!
In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft would not email or call you unsolicited. Or they would know if there were any errors
on your computer. So those are the frauds or scams to get your money or worse to steal your
identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support==============================================================
Windows Live Solution Center - HotMail - HotMail Forums Solutions
http://answers.Microsoft.com/en-us/windowsliveWindows Help and how
http://Windows.Microsoft.com/en-us/Windows/helpHotmail - Forums
http://answers.Microsoft.com/en-us/windowslive/Forum/HotmailHotmail - Solutions and how additional resources
http://Windows.Microsoft.com/en-us/Hotmail/help-centerHotmail - how to - FAQ
http://Windows.Microsoft.com/en-us/Hotmail/Hotmail-how-do-i-FAQWhy my account is temporarily blocked?
http://Windows.Microsoft.com/en-us/Hotmail/account-temporarily-blocked-FAQWhat should I do if my account has been hacked?
http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41Hotmail hacked? Take these steps
http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspxI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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