I just got a new modem (Arris SB6190) and now my Airport Extreme does not connect.  It worked fine with the previous modem (a rented one TWC).  Help!

I just got a new modem (Arris SB6190) and now my Airport Extreme does not connect.  It worked fine with the previous modem (a rented one TWC).  Help!

Always recommended to reset the airport back to settings by default and then set up again whenever you have a new modem or change your Internet Service provider.

Turn off the new modem for at least 30 minutes. More is better.

Perform a hard reset on the AirPort Extreme, then it turned off.

Make sure that the Ethernet cable connects the modem to the "O" on the AirPort Extreme WAN port

After the power of the modem 30 minutes down, turn on the modem and let it run for at least 5 minutes by itself.

Then, turn on the airport and let it run a few minutes

Set up AirPort Extreme again

Important note... There are many reports of problems with the modem Arris SB and airports. Both are great products, but they do seem to work perfectly together for some users.

Tags: Wireless

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