I just got a phone call from a company who said they demanded on behalf of Windows

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• I just got a phone call from a guy who said he was a member of the tech teaml windows

  I just got a phone call from a guy who told me he was technical team of windows and someone had attempted to enter into my calculation, I told her that I don't have a computer, then he asked if I had a laptop that I don't have so I told him that. I asked how he had got hold of my phone number and he said they had the info. I wanted to take this more then I asked what was wrong and he said that if I turned on my computer that he would go through it with me. I didn't believe him, but what to do? Needless to say that I hung up on him, but as I am not very computer savvy so I'm a little worried. Can anyone help please. Thank you

  It is a SCAM, you did the right thing hang up on him. He just wanted your information so he could use it for illegal purposes.

• I just had a phone call from a person who said that it is Windows

  Original title: inf junk - scam

  I just had a phone call from a person who said that it is Windows (non-Microsoft) and said I have viruses that have made some of my windows certificates expire and he would help me to restore the certificates so that I can delete the infected files.  "" I followed some of its directives, i.e. you press Start key simultaneously with the letter e R and typed in "inf junks.  It said that all of the files that were listed are infected files.  He had me so close that window and type ammyy.com who brought up a remote coelio.  I told him I was hesitant to do it, but in order to varify that it was, I would call him back.  He gave me the 'john' and phone 905-588-7942 # name.  I hope that it has not reached way triggers a virus in my being gone that far.  Any suggestions?

  Hello BruceHiggins,

  In addition information of No Mo, I have included some URLS from users who have experienced the same telephone call you under.

  Scam phone call pretending to be Windows support:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/scam-phone-call-claiming-to-be-from-Windows/193f0a33-4ad9-4a07-96eb-9a7e3debb269

  I received a phone call from someone who claims to have a Virus:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/i-received-a-phone-call-from-someone-claiming-i/4489f388-d6de-416d-9158-0079764bb001

  Thank you

  James

• I got a phone call from a guy who said he was with Microsoft and that someone had linked in my computer. Is it a scam?

  I got a phone call from one of the related foreign accent that he was with Microsoft Security and that my computer has been used or something to that effect.

  I could hardly understand him.  Is this another scam floating around?   What should I do to report this?

  Thank you

  Short answer: Yes. It is a scam. Not much interest to report, as MS are well aware of this problem, but there is little they can do about it since then (I guess) most of the calls are created outside the United States

• I just got a phone call from a Jamie Johnston, of the UKcomputers.

  I just got a phone call from a Jamie Johnston, the UKcomputers saying that he has been advised by Microsoft that I have a virus in my PC and they know error messages that are sent from my PC it asked me to connect to my PC. I've been suspicious!  Does anyone know if it is authentic or not?

  I just got a phone call from a Jamie Johnston, the UKcomputers saying that he has been advised by Microsoft that I have a virus in my PC and they know error messages that are sent from my PC it asked me to connect to my PC. I've been suspicious!  Does anyone know if it is authentic or not?

  This is a complete scam and one that has become very common these days. . Don't think anything such a caller said, do nothing that he tells you to do and hang up on him immediately.

  At let them into your computer? If you did you are at serious risk for what they could have done it (installed spyware? Identity theft? Steal the passwords?), and I highly recommend that you do the two following:

  1 reinstall Windows properly

  2. change all your passwords, especially those of the financial institutions and online stores.

• I just got a phone call from a man claiming to be a tech windows

  I just got a phone call from a man claiming to be a tech of windows. He told me that he had to call me because of the high number of junk that has been downloaded and my windows updates. Is this for real?

  Hello Angiee57,

  As usual, this is another scam.

  Unless you have a support contract prepaid or you raise a support ticket with Microsoft, no Microsoft will call you about the problems with your PC.

  All these crooks are trying to do is access your PC so they can steal your personal data, which is bank details etc. Under no circumstances should allow you remote access to your PC.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• Call phone-received a phone call from a technician who said my system was sending error reports

  Today, I received a phone call from an Indian man who claims to be a technician. He said that my laptop has been sending error reports for the last 3 months. I had to call b - s because I had just my cell phone last month and it worked perfectly fine. He said that he was with universal Tech Support and when I asked him if he works with Microsoft somehow he said that his company works with Microsoft. I was really curious so I let the call and he told me to go to ammyy.com and run the software. I did and I let him have some light control on my laptop and I noticed that it wasn't really something that just move the mouse around the screen and he was not clicking on anything. He then said that my uTorrent was the question and I still called b - s. I installed it there, but I still have to download torrents. He said that my laptop has 4000 + error messages and they have been displayed on my screen. He decided to transfer me to his manager and that's when I hung up and restarted my laptop and run a full scan once more. What caught my attention, he was actually the registration # from my laptop and he repeated to me. The first time, they called the caller ID said "unknown name, unknown number." The second time they called a number actually popped up. (516-515-7279), I decided to give the number a call, and I didn't get any answer. I searched all over the internet and Ammyy scams pop up but all scammers are pretending be Microsoft certified technicians and I heard again scammers claim that they work with universal Tech Support. Now, I'm very curious to know whether or not Microsoft is doing a collaboration with this company.

  Hello NahDeeUhh,

  That's all just a scam

  Your PC regularly send error reports to Microsoft. This helps Microsoft determine what issues affect most users. During the transfer of these technical error reports information are transferred between your computer and the Microsoft server. NO personal data are transferred, so ask yourself "How did get my information?

  Any company (or individual) can get a database of potential customers, providing that they are willing to pay for this information. It may just be a voters list that could include your address and telephone number. Whatever list it's this list gives this company/individual details that they need to cold call you.

  Unless you have a contract to support prepaid with Microsoft, then Microsoft 'never' will call you about a problem with your machine. Yes there are Microsoft Certified Software engineers out there, but they do not work to make them work for companies that are independent of Microsoft.

  If you receive a similar appeal to new everything simply replace the telephone receiver and have no more to do with the appellant. Under no circumstances should allow you remote access to your PC. This is fatal. All they are after is your personal data such as password, coordinated and banking passwords etc.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• I just got a phone call from someone at delta tech solutons who said that they had received notice of the problems with my computer.

  Then, they wanted to connect via citrix to talk to one of their representatives of tech.  Who are they and what do have to do with "windows".  the telephone number was listed as out of area 92423

  It's a scam that has worked for a long time, all over the world. They are after your personal information.

  The caller usually has a thick accent of BONE here in Oz.
  You can play games with them and ask them the error code or the message for the 'problem '.
  Or tell them that your line is exploited and they have already been reported to the authorities and if they ring back they will be made a mega ultrasonic sound blast def :).

  .

• I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  Hi Debra,

  It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.

  Microsoft knows this is happening, but with these companies popping up like dandelions, or closing and changing names when discovered and operating mainly from abroad, it would take an army of lawyers to sue each other. They do the best they can, but they are just too many and more added every day. People need to pay attention to these things. They occur not only by telephone, but also by e-mail, instant messaging, mail and all the ways imaginable. Forget not that Microsoft doesn't this and hang up or remove the emails or messages or mail from someone claiming that they do because they know the information on your computer or that you want to get information from you to confirm your account so that it will not be closed and asking you your name of user and password and all sorts of other personal information. Microsoft DO NOT!

  See below for additional information on this topic and what to do and how Microsoft works:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.

  Good luck and best wishes!

• I just got a phone call (no number came as international) to say that Microsoft

  I just got a phone call (no number came came as international) claiming to be from Microsoft and Muicrosoft are aware that my PC has programs that can cause my PC unwanted crash. They then asked me to turn on my pc while they could repair. This looks like a scam to me. Has anyone else had this type of call. I asked a lot of questions and the appellant was very vauge but insisting my PC was going to crash. The appellant gave me a number of 1786 6001340 I asked the appellant to put all this information in an e-mail message, which he said he would. We'll see if it happens. I think it is yet another scam that other users take note.

  It is a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment. See:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft does ever not requested for calls.

  (such persons may use names other than Microsoft as well)

• JUST GOT A PHONE CALL SAYING THAT I WAS HACKED. WANTED TO TAKE ME BUT THE THIINGS I DO. I REFUSED, THEY SAID THEY WERE BY MICROSOFT DOWN THE HACKER?

  I JUST GOT A PHONE CALL THAT MY COMPUTER HAS BEEN HACKED. HE WANTED TO TAKE ME, BUT A LOT OF THINGS. SECURITY ACCOUNT, MANAGE SECURITY, ETC., THE THING IS THAT I GOT MAD. THE ONLY THING THAT WAS WRONG WAS THAT HE CAN HARDLY SPEAK ENGLISH... SO I ROSE HUNG MAD AND HIM ON ME. I DO NOT THINK THAT THIS CAME FROM THE SUPPORT OF WINDOWS LIVE MOCROSOFT? HOW TO JOIN MICROSOFT ON THIS ISSUE?

  I JUST GOT A PHONE CALL THAT MY COMPUTER HAS BEEN HACKED. HE WANTED TO TAKE ME, BUT A LOT OF THINGS. SECURITY ACCOUNT, MANAGE SECURITY, ETC., THE THING IS THAT I GOT MAD. THE ONLY THING THAT WAS WRONG WAS THAT HE CAN HARDLY SPEAK ENGLISH... SO I ROSE HUNG MAD AND HIM ON ME. I DO NOT THINK THAT THIS CAME FROM THE SUPPORT OF WINDOWS LIVE MOCROSOFT? HOW TO JOIN MICROSOFT ON THIS ISSUE?

  No need to shout (all capital letters.)  Most modern publications using a mixture of standard uppercase and lowercase lettering unless they're trying to focus on something specific just because it is easier to read.

  You don't reach Microsoft on this issue.  It's not their problem more someone is trying to rip you off on your money is the people who printed his problem or someone trying to rip you off your car comes to the car manufacturer.  You communicate with the authorities (who will probably tell you that they can do anything with what you little information.)

  As long as you don't give them access to your computer, you're probably fine.

  If you gave any personal information or leave them on your computer - to worry.

• I got a phone call from a person

  I got a phone call from someone posing as a microsoft person saying that I have viruses on my computer... is - this legitimate?

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• Just had a phone call from a person calling themselves PC Tech and must stop their go more away

  Just had a phone call from a person calling themselves PC Tech Support, acting on behalf of BT, Virgin, AOL, etc. informing me that my computer was infected by a virus, and tells me to download Teamviewer.com so that they could report all files on my computer that have been contaminated. Now, I am very concerned that it is a scam and I finished the call, as they were eager to get paid £144 for 10years security coverage. I was told that my current security system was not compatible with my server. Please I left some scammers in my computer and how do I ensure them go further?

  On Saturday, February 4, 2012 12:15:49 + 0000, Jean Bell wrote:

  Just had a phone call from a person calling themselves PC Tech Support, acting on behalf of BT, Virgin, AOL, etc. informing me that my computer was infected by a virus, and tells me to download Teamviewer.com so that they could report all files on my computer that have been contaminated. Now, I am very concerned that it is a scam and I finished the call, as they were eager to get paid? 144 for 10years security coverage. I was told that my current security system was not compatible with my server. Please I left some scammers in my computer and how do I ensure them go further?

  This is a scam and that is becoming more and more common lately. But
  worse, if you leave them in your computer, which knows what losses are that they
  done there, or what confidential information they stole.
  So, if you did. I highly recommend that you do both of the following
  immediately:

  1 do a clean reinstall of Windows.
  2. change all of your passwords, especially banks or other
  financial sites.

  Ken Blake

• I got a phone call from someone who says that my computer is downloaded illegally by someone else, is it a scam?

  I got a phone call from a person in India who says that my computer is downloaded illegally by someone else. I don't know if I should trust him because he wants to me exactly what he said while I'm on the computer

  * original title - a particular phone calls *.

  Thank you very much I am so happy that I said no.

  Hello

  You are welcome

  Certainly, they may seem convincing well!

• I got a phone call from a person claiming to be from the care team of the windows service how they got my number

  I got a phone call from a person claiming to be from the care team of the windows service how they got my number and I took his number, I think it's fake

  Hello

  There are telephone directories, etc., etc.

  It's a SCAM

  they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card information, you get allows you to download the software to 'fix' or 'test' for your computer

  read this:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  Microsoft has none of the unsolicited telephone calls to help you fix your computer

  In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

  Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

  Treat all unsolicited sceptically telephone calls. Don't provide personal information.

  If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

  If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.