I just had a call from someone who claims to be from Windows support team

original title: what are they scam?

I just had a call from someone who claims to be from the Windows support team, and that they had been informed that my computer needed updates as she revolved slowly etc.. ??  Last week I got the same call and because I saw just the phone on that day and the internet was not up and running I couldn't online for him so he insisted on the appellant the same time, the next week, he has just.  All week I think about it and you're wondering where he got my number and the knowledge of my computer running slowly.  When asked this afternoon he said sorry to repeat this question and when I did he just said OK mam and hung up?  Are these dills all this?  Is it a scam? Thanks, Rebecca.

Hello

It's a SCAM

they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card by obtaining information allows you to download the software to 'fix' or 'test' for your computer or install via remote access

read this:

http://www.Microsoft.com/security/online-privacy/msName.aspx

Microsoft has none of the unsolicited telephone calls to help you fix your computer

In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

Treat all unsolicited sceptically telephone calls. Don't provide personal information.

If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

Tags: Windows

Similar Questions

  • Scam phone Windows: I just had a call from someone who says they're on MS Windows and they received my computer error messages

    I just had a call from someone who says they're on MS Windows and they received my computer error messages. They wanted me to open the box run the program. Anyone know what this type of scam? Happens a little?

    It is a scam, do not give them any personal information.

    Avoid scams that use the name of Microsoft in a fraudulent manner:
    http://www.Microsoft.com/security/online-privacy/msName.aspx

    From:
    http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

    This is another form of Internet fraud that combines a variety of other common scams - fake security software,social engineeringand phishing.

    Cyber criminals started calling people on the phone, who claims to be from Microsoft and offers help to solve their computer problems. Once criminals have won the trust of the victim, they can do one or more of the following:

    • People thing to install malicious software on their computer.
    • Take control of the victim's computer remotely and adjust settings in order to leave the computer vulnerable.
    • Request credit card information so that cybercriminals can charge for services of can.

    Microsoft will not unsolicited telephone calls to help you with your computer. If you get a phone call like this, hang up.

    If you think you might be a victim of fraud, you can report it. For more information, see what to do if you've responded to a phishing scam.

    For more information on how to recognize a phishing scam, see avoid scams that use the Microsoft name fraudulently.

  • I just had a call from people claiming to be the center of Windows services

    original title: Windows Service Center

    I just had a call from people claiming to be the center of Windows services. It was clearly India and they said that they aere calling on behalf of Microsoft.  Is it a scam?

    Hello Davidkelso65,

    If you have not opened an incident (support ticket) with Microsoft, they do not contact you.

    If you need help with virus-related issues, contact the Support Services Microsoft product.

    To support the Canada and the United States, call toll-free (866) PCSAFETY (727-2338).

    For support outside the United States and the Canada, visit the page Web of Product Support Services.

    Hope this helps,

    James

  • Received a call from someone who claims to work for Windows, is - a scam?

    www.windowspccare.info received a phone call from a guy who dirrected me to this show and said: he worked for windows. I'm sure it's a scam thought that someone at Microsoft must know.

    Hello

    This is not Microsoft

    These are public Forums, hosted by Microsoft

    of course, it's a SCAM

    they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card by obtaining information allows you to download the software to 'fix' or 'test' for your computer or install via remote access

    read this:

    http://www.Microsoft.com/security/online-privacy/msName.aspx

    Microsoft has none of the unsolicited telephone calls to help you fix your computer

    In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

    Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

    Treat all unsolicited sceptically telephone calls. Don't provide personal information.

    If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

    If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

  • Today, I received a phone call from someone who claims they were by Windows.

    original title: ammyy scam...

    Today, I called by someone claiming to be "Windows" (not even Microsoft!)... Ammyy scam. I didn't download the .exe ammyy and hung up.

    Many people are caugt by this scam every day.

    Why it seems like microsoft takes any measure to stop this scam?

    Hello

    read this information to microsoft

    http://www.Microsoft.com/security/online-privacy/msName.aspx

    Microsoft has none of the unsolicited telephone calls to help you fix your computer

    In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

    Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

    Treat all unsolicited sceptically telephone calls. Don't provide personal information.

    If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

    If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

  • phone call from Windows support center

    I keep getting phone calls from a person with an Indian accent, when I ask what the company he represents, the answer is Microsoft because I do not believe him I close the call and when I do a1471 telephone number is 02538020308. Can anyone help in how to stop these calls

    Hi Norman,

    It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.

    Microsoft knows this is happening, but with these companies popping up like dandelions, or closing and changing names when discovered and operating mainly from abroad, it would take an army of lawyers to sue each other. They do the best they can, but they are just too many and more added every day. People need to pay attention to these things. They occur not only by telephone, but also by e-mail, instant messaging, mail and all the ways imaginable. Forget not that Microsoft doesn't this and hang up or remove the emails or messages or mail from someone claiming that they do because they know the information on your computer or that you want to get information from you to confirm your account so that it will not be closed and asking you your name of user and password and all sorts of other personal information. Microsoft DO NOT!

    See below for additional information on this topic and what to do and how Microsoft works:

    http://www.Microsoft.com/security/online-privacy/msName.aspx

    http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

    http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

    I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.

    Good luck and best wishes!

    P.S., We do not control the telephone companies and cannot stop it.  You can try calling the local authorities for assistance or maybe even your phone company.

    If you want to report and live in the United States, here are some links that you can try:

    http://www.USA.gov/citizen/topics/Internet_Fraud.shtml

    http://www.ic3.gov/default.aspx   This is the 'big gun' and while the best (like getting the BAU to bring your case to the FBI), they really only focus on major cases. I guess enough complaints to enough people (or the right person or maybe someone actually victims of crime or the company being distorted) on a particular company would make an important case, but frankly don't know how they work or give priority to what they do. Yet, since if they participate they can probably not the best to solve the case, I would include them if I harmed.

    http://www.consumerfraudreporting.org/reporting.php

    http://www.FBI.gov/scams-safety/fraud/internet_fraud

    http://www.fraud.org/info/repoform.htm

    http://www.reportinginternetfraud.com/

  • Phone call from Windows Support is authentic?

    I just got a phone call from a man named Philippe de Windows Support. He said that he was receiving reports of errors in my windows and asked me to check Computer Management Applications to find errors. He asked me to remove these errors. I could not remove so he said: if I went to a Web site that he could delete them for me. I refused to let him to the computer via the code and said that I would like to remind him. His number was 02032865123, he said, that it has been supported Windows. He had an Indian accent. It is a call?
    It's my son e-mail account, but it will transmit to me.

    This is HOAX and FAKE for sure. Microsoft will never contact you unless call you them first and ask for help. Microsoft will never know which PC encourage error.

    I suggest you take a look at:

    http://cyberdefend.WordPress.com/2010/05/14/Hello-i-am-from-Microsoft/

    You may report it to your local Department of fight against fraud.

  • Have I been scammed? -Received a call from Windows saying pirates were trying to get access to my computer

    I just got a call from windows saying pirates were trying to get access to my computer and asked me to go to the run menu and type eventvwr and go to security and count the red Xs and yellow triangles, after that I said I was under 18, they told me to wait for their phone call.  They also said that they were in England in the Department in charge of piracy (not the exact words), I was wondering if it was a scam because (don't not to sound racists but) they sounded to the East Indies and I read on some other getting calls of the people of the East Indies and it didn't sound like a normal call center because there was a lot of noise in the background it all seemed a bit suspicious to me.

    Fake phone calls to technical support

    Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

    Please see:

    http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

    Microsoft issues never not solicited for phone calls of support or security.

    These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

  • Microsoft never call their users? I just got a call from someone who said they were from Microsoft and he wanted me to run something.

    I just got a call from someone who said they were from Microsoft. It was obviously of the India. In any case, he said that there are problems with my computer and it asked me to do something, I would not.  He hung up. He told me to click the button of windows on my keyboard. Then he told me type something in and running. But I refused. I said, how end I call Microsoft and give them your name... HE HUNG UP.

    Hello DianeMcGettigan,

    It is simply one of the many scams that are doing the tour.

    Unless you have a prepaid support contract with Microsoft, then Microsoft will never contact you by phone, mail or e-mail about problems with your PC. You did while refusing to allow him access to your PC. All they want to do is to have access to your PC, so they can steal personal data (banking etc.) on your part.

    This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

    John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk |  vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

  • I just got a call from someone who said that they call microsoft Windows

    I just got a call from someone who said that they call microsoft Windows that they have received the error messages from my computer stating that my computer is slow because of problems of malware & spyware. I explained I mcaffe Security Center and she said this would not be effective against the problems that I made my excuses and hung up, it's a real phone call or I'm just ignore it?

    my laptop has been running a little slow on the internet, but I assumed it was because of the age of the computer?
    any help thank you gratefully received chris

    Fake phone calls to technical support

    You did the right thing.

    Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

    Please see:

    http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

    Microsoft issues never not solicited for phone calls of support or security.

    These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

  • I received a phone call from someone who claims to do with Microsoft.

    Original title: scam?

    I received a phone call from someone who claimed to be 'windows', and he said that they had received a message from my computer that he downloaded a virus.   When I asked to get her phone number to call to check, that we have been disconnected.  What is the scam here?  I traced the call to 253-802-0309, which is International Telecom.

    Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

    Please see:

    http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

    Microsoft issues never not solicited for phone calls of support or security.

    These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

  • I received a phone call from someone who claims to have a Virus

    I just got a call form telephone someone who claims to be from Microsoft, which says that I have a virus that transmits the data to my computer.

    Looks a bit like a scam, but is it possible it might be authentic?
    Thank you!

    MrBoo,

    If you have not opened an incident (support ticket) with Microsoft, they do not contact you.

    If you need help with virus-related issues, contact the Support Services Microsoft product.

    Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy.  If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

    For support outside the United States and the Canada, visit the page Web of Product Support Services.

    Hope this helps,

    Vincenzo Di Russo - Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & security - since 2003. ~ ~ ~ My MVP profile: https://mvp.support.microsoft.com/profile/Vincenzo

  • Received a call from someone who claims to be contracted by Microsoft, is - a scam?

    I had someone ringing saying me my windows system raises questions on the internet, that they claimed to be contracted by microsoft. He's a jerk or something I neen to check they were trying to make me open a session.

    * original title - windows *.

    Hello

    It's a SCAM

    they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card information, you get allows you to download the software to 'fix' or 'test' for your computer

    read this:

    http://www.Microsoft.com/security/online-privacy/msName.aspx

    Microsoft has none of the unsolicited telephone calls to help you fix your computer

    In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

    Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

    Treat all unsolicited sceptically telephone calls. Don't provide personal information.

    If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

    If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

  • I received a call today from someone who claims to be from windows

    Hello

    my antivirus expired a few days ago and since my pc has been slow and does not start on a number of occasions so update internet security was already a priority, but today I got a call to the United Kingdom from a woman who sounded Asian. My phone reception was poor and I could barely hear what she was saying half the time, but she said he was calling from windows and said that my PC is downloading from several viruses that have access to my personal data and sending it. She told me to turn on my pc so that she could show me where to lay the problem and how to solve it, she said also that I had been sent a message windows or a warning. I told her 3 or 4 times that I had not had my laptop available, claiming that it was in my car of partners before the message finally seemed to sink, she asked what would be the right time to call me back and I said after 18:00 Fortunately, I am familiar with remote access facilities and became suspicious immediately when told she was calling from windows and therefore , I'm not going to follow other instructions later today it must call back - surprisingly seems to have no message or alerts Windows as she claimed - I just hope that others are on their guard against scams like this.
    Thank you
    Kay

    Fake phone calls to technical support

    Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

    Please see:

    http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

    Microsoft issues never not solicited for phone calls of support or security.

    These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

  • Received a call from someone who claims to come from the support of windows and need help

    Hi, I got a call from a guy who claims to be from the windows support team, I thought at first and then later I realized that it is a scam. So I checked on here to make sure and I discovered that he really was. My problem is that they made me download something so they could control my computer and show me how much I etc when I realized the infections I turned off my computer and uninstalled all of their programs, but they have deleted files. I want to ask that will cause problems in the future? and this meen if I buy something online is possible that they can get information?, if yes, what is the best solution?

    - What to do if you think that you were scammed

    "If you think that you have responded to a scam with personal or financial information phishing, take these steps to minimize the damage.

    • Change the passwords or pins on all your online accounts that you think could be jeopardized.

    • Place an alert on your credit report fraud. Check with your bank or financial advisor if you are unsure how to proceed.

    • Contact the Bank or online merchant directly. Do not follow the link in the fraudulent e-mail message.

    • If you know all the accounts that have been accessed or opened fraudulently, close those accounts.

    • Regularly check your Bank and credit card statements monthly for unexplained charges or inquiries that you initiate. "

    If you want to ensure the security of your system, make sure that you have backed up all personal data you want to preserve all the installation files for the programs or applications that you have installed.
    Then format the computer and reinstall Vista.

    It's the only way you can be sure that there is no hidden malware present on it after allowing access by a stranger.

Maybe you are looking for