I just make the payment for the license, after using the month trial. and when I want to use the programs and said that I must pay. and received e-mail confirmation of payment, that is not what I do
I just make the payment for the license, after using the month trial. and when I want to use the programs and said that I must pay. and received e-mail confirmation of payment, that is not what I do
Please see the links below.
- Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
- Applications creative Cloud back in test mode after an update until 2015 for CC
Also, make sure you use the right adobe ID to log in.
Hope this will help you.
Kind regards
Hervé Khare
Tags: Adobe
Similar Questions
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It's been two months that I downloaded photoshop cs6 and it was fine, but now when I try to open the program, he said that I have to uninstall. When I go to the control panel and click on uninstall, so I can install it again, it just says: I need to clean my computer or restart, because it can not uninstall the program. I already did and it is still not uninstall. How should I proceed?
run the cleaner, the use of the CC cleaning tool to resolve installation problems. CC, CS3 - CS6
and then reinstall it.
Available downloadable Setup files:
- Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | 9,8 | 9 standard
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
- Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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Por that TR pago my a my con mi tarjeta VISA no puedo use el programa? Me as EL PERIODO DE PRUEBA HA CADUCADO?
Why if I pay every month with my VISA card I can't use the program? Said THAT THE TRIAL has EXPIRED? and I pay every month!
Telefono del servicio customer service numbers support Adobe tecnica in todo el mundo y
País/región Attention to the client Norteamérica EE. UU. There Canada 800-443-8158. Europa Austria 6950071855 3 option BELGICA 027 119 960 3 option Dinamarca + 45 38 322 914 option 3 Irlanda + 353 (0) 1 242 1552 option 3 Finlandia + 358 (0) 969 379 671 option 3 Francia 01 71 23 01 96 option 3 Alemania 6950071855 3 option Italia 02 6 968 2817 option 3 Countries Bajos + 31 (0) 20 201 3331 option 3 Noruega + 47 23 16 28 81 option 3 España 900 810339 option 3 Suecia + 46 (0) 858 536 692 option 3 Suiza 18009581 3 option RU + 44 (0) 207 365 0733 option 3 Asia/Pacífico Australia 1800 614 863 China 58657700 010 Hong Kong 30714922 India 0124 4003810
000 800 440 1751Indonesia 001 803 447 361 on 03-5350-0407 Corea 02 563 2555 Malasia 1 300-80-0027 Nueva Zelanda 0 800 485 948 Filipinas 180014410440 Singapur 800-448-1642 Taiwan 0800-666-536 Tailandia 001 800 441 8813 Otro + 632 636 8450 Latinoamerica Argentina 0 800 444 0290 Brasil 0800 8921704 El Caribe 206-675-6100 Central America 206-675-6100 Chile 1230-020-0109
206-675-6100Colombia 01 800 5 1 80102
206-675-6100Costa Rica 0 800 011 0910
206-675-6100Mexico City 001 800 249 1039
206-675-6100Sudamérica 206-675-6100 Venezuela 206-675-6100 Africa South Africa + 44 (0) 20 7365 0733 -
He said: "The problem with the shortcut" do not know how this happen or why and do not know how to fix it. Help, please.
Hello;
Let me welcome you on the HP forums!
I read your post on Start menu problems launching apps and wanted to help.As test, open one of the shortcuts on the desktop by right-clicking on it and choosing Properties.
There is a box of the target, and there you will see the full path to the program file. The file name must end with ".exe" write the full path to the bottom.
Then open Windows Explorer, and using the information that you noted, navigate to the folder that contains this file.
When you find the file, double click it and see if it starts.
If so, the shortcut is "broken" and you need to replace it. To do this, a right-click on the same file again and you should be the ability to create a shortcut. Once created, drag that shortcut to your desktop.
If the file does not launch, it probably means that it is corrupt.
Try this with several other files. If all fail, it means that you have file system corruption.
And I think at this point there would be that your hard drive has failed - due to age and wear.
Because it is almost impossible to find even XP these days, you will have to seriously consider replacing this PC with something more recent.
Sorry, but the PC does not last forever.
Good luck
I'm a volunteer and I do not work for, or represent, HP.
========================================================================
If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!
If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information. -
I need my real serial number
Hi jamiel56329866 ,
Please refer to this article:- error: "serial number is not valid for this product". Adobe Creative Suite
Let me know how it goes.
Kind regards
Christian
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I just bought the photography package, hoping that it would be more storage for backup, etc. in CC. And now I can not even find where to buy them more storage cloud, the 2gig won't be enough for me. Where can I buy more storage?
Currently, there is no option to purchase additional storage through the creative cloud.
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When you try to import a .mp4 file in windows movie maker, the program does not list the file when I search for it in his file. Help, please.
As I suggested previously, conversion to a format like
. WMV before you import it into Movie maker may be the solution.The free Converter from Microsoft can be a place to start:
(FWIW... it's always a good idea to create a system)
Restore point before installing software or updates)Download Microsoft Expression Encoder 4 with Service Pack 1 (SP1) (freeware)
http://www.Microsoft.com/download/en/details.aspx?displaylang=en&ID=24601
(runs under WinXP SP3 / Vista / 7)When you install the program...
Start Microsoft Expression Encoder 4
(Start / programs / Microsoft Expression /)
Microsoft Expression Encoder 4)On the "Load a new project" screen...
Left click... "Transcoding project '...When the program opens, click on... File / import...
(If at any time you get lost while browsing
the program of... to... Window / active Reset
Type or workspace... CTRL + SHIFT + R)Look for the file/s that you want to convert.
(If files do not appear... open the fall
window and choose... All files)Click (highlight) left the files and the left on the Open button.
You can see the files in the "Multimedia content" pane
In the right column... left click on the tab "Output"...
Open the drop directory window and choose an output folder.
(This is where you will find your converted file)On the left, click on the button "encode".
Wait... video encoding CPU intensive and can
be a slow process. It is always best if you do not have
multi-task while files are encoded.Now... try import you again. File WMV in Movie Maker.
More converters:
There are to many converters available on the net...
the following links are some examples. You can
need to experiment to find the best result.Proceed at your own risk *.
(FWIW... it's always a good idea to create a system)
Restore point before installing software or updates)(1) format Factory (freeware)
http://www.videohelp.com/tools/Format_Factory
(the 'direct link' is faster)
(the file you want to download is: > FFSetup270.zip<>
(FWIW... installation..., you can uncheck
'all' boxes on the last screen... even in this case, it may
install the Ask toolbar on your system)
(Windows XP / Vista / 7)First, you will need to decompress the file or just open the
Drag FFSetup270.exe out of the folder
and drop it on your desktop. To install left click.(2) Freemake Free Video Converter (freeware)
http://www.Freemake.com/free_video_converter/
(Windows XP / Vista / 7)(3) Koyotesoft Free Video Converter
http://www.koyotesoft.com/indexEn.html
(2000/XP/2003/Vista/Seven)(4) Sothink Free Video Converter
http://www.Sothinkmedia.com/video-converter/
(Windows XP / Vista / 7)(5) hamster Free Video Converter
http://www.PCWorld.com/downloads/file/FID, order 155794, 4 pages, 1/download.html
(Windows XP, Vista, 7)
(If you choose Custom Installation
You can uncheck additional modules you
do not want to install)(6) quick Media Converter
http://www.Cocoonsoftware.com/
(Win XP, Vista, Win 7 Home Premium)(7) SUPER © Simplified Universal Player Encoder & Renderer
http://www.videohelp.com/tools/Super
(the download mirror site is faster) (Windows XP / Vista / 7)(8) Xilisoft Video Converter
http://www.Xilisoft.com/video-converter.html
(not freeware but receives good reviews)
(Windows XP (SP2 or later) / Vista / 7)Good luck...
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I just bought the rest of photography, then a message popped up on the screen saying that my computer will not support the program. Will I have to pay?
Please check the terms of System. Photoshopand unresponsive to your material, please update your computer or cancel the order, for this you can contact customer service
[Note: make sure that you are connected to the Web site with the valid Adobe ID under which the product is]
For more information on cancellation: cancel your creative cloud membership
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Get "key to upgrade is for the edition of windows that does not work with Windows Anytime Upgrade"
The PC is running Windows 7 Starter. I'm trying to upgrade to Windows 7 Professional. I bought the card from Windows Anytime Upgrade Key.
When I entered the PK, error, "put key in level is for the edition of windows that does not work with Windows Anytime Upgrade"
Windows 7 Anytime Upgrade fails:
If your getting the following: error: Windows Anytime Upgrade failed
This problem may occur if Windows 7 SP1 was downloaded by Windows Update, but has not yet been installed.
See: http://support.microsoft.com/kb/2660811= Other reasons and possible corrections.
Windows Anytime Upgrade fails with the error:
"every time that the upgrade has failed. Go online to solve the problem.
http://support.Microsoft.com/kb/2658652If Anytime Upgrade still does not work:
Shut down and restart your computer.
Make sure that the Windows updates have been installed.
Download the hotfix that contains a tool called CheckSUR, this tool will look at the package and the maintenance of records and difficulty any data corrupted, the tool is listed under kb947821 he can be found at the following link http://support.microsoft.com/?kbid=947821
If Anytime Upgrade still does not work, turn off the user account control:
1. go in user accounts in Control Panel
2 change user account control settings
3. pull the slider to the level as low as possible
4. restart the PC
5. pass by the "Anytime Upgrade" as usual
Try the following:
1 disable any security software before attempting to upgrade
2. make sure that your computer is updated (devices and applications)
3. disconnect all external devices before installing.
4. check your hard disk for errors:
Click Start
Type: CMD, according to the results, right-click CMD
Click on "Run as Administrator"
At the command prompt, type: chkdsk /f /r
When you restart your system, your computer will be scanned for errors and will try to correct them.
1. click on start, type msconfig in the search box and press ENTER.
User account control permission
If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
2. in the general tab, click Selective startup.
3. under Selective startup, clear the check box load startup items.
4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.
5. click on OK.
6. When you are prompted, click on restart.
7. after the computer starts, check if the problem is resolved.
Also run the Windows 7 Upgrade Advisor:
http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx
Who should I contact if I have problems installing and / or activation of my product key card?
Please contact to the: www.windows7.com/getkeysupport.
If all above fails them, install Windows 7 Service Pack 1, and then try the Express Upgrade:
Learn how to install Windows 7 Service Pack 1 (SP1)
http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:
HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgradeAdditional resources:
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As I try to enter the serial number of my first sweet item that I just downloaded, the system tells me that I am not connected to the internet and I can't finalize the instrallation
Please see:
'Please connect to the Internet to continue' error keeps popping up.
Error: "could not connect to the server.
I hope this helps.
Concerning
Megha Rawat
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Hello! I just bought the plan of photography which includes Lightroom and Photoshop. I have already installed lightroom, but it keeps telling me that the trail period over. I just bought the program for one year! How is that possible?
Hi camilab86885775,
Suggest you to log out and sign at the back of the Adobe Creative Cloud Application and then, try to use Photoshop or Lightroom.
This link mentions measures to disconnect from the creative Application of cloud: https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html#topic-4
Kind regards
Claes
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the just cost 29.99 make it difficult for a student to use this product... How can we reduce the cost?
Hello
Please contact customer support for problems with billing.
^ Ani
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Original title: trayapp
When I open the computer message appears, the component you are trying to use is on a network that is not available. Click OK to try again or enter a different path to the folder that contains the installation packagr 'TrayApp.msi' in the box below.
C:\Users\user\AppData\Local\Temp\7zS5216\setup\TrayApp\
When I click ok the message this way that c:\users\user\appdata\local\temp\7zs5216\setup\trayapp\ is not found. Verfy that you have access to this location and try again or try to find the 'TrayApp.msi' in installing a package file from which you can install the product'TrayApp.
When I try to cancel the warning message, is that an installation package for the TrayApp product is not found. Again the installation again using a valid copy of the 'TrayApp of installation' package. I already uninstalled all HP products, but this message is still bothering me, how to solve this problem?Hey Tama,
-What version of windows is installed on the computer?
-Have there been recent changes to the computer before the show?I recommend you go through the next HP document and check if it helps.Hope this information is useful. -
What can I do to make the program to run in WIndows 7 it says "incompatible".
Original title: Programs compatibility Application Applications Apps game games Legacy Crash crashes Hang Application crashes.
I have a window 7 but a version 6.1 program does not run in it. He says it's incompatible with the program. What can I do to make the program work?
Hi Tony,.
For you help I would be grateful if you could answer the following question:
What program are you trying to install?
I suggest you to install the program in compatibility mode and check.
Make older programs in this version of Windows
Most of the programs created for earlier versions of Windows also work in this version of Windows, but some older programs might run poorly or not at all. If a program written for an earlier version of Windows does not work, you can try to change the program compatibility settings, by using the program compatibility problems or manually choose compatibility settings.
http://Windows.Microsoft.com/en-in/Windows7/make-older-programs-run-in-this-version-of-Windows
See the link.
Help with Windows 7 compatibility issues
http://Windows.Microsoft.com/en-in/Windows7/help/compatibility#T1=softwarecompat
Program Compatibility Assistant: Frequently asked questions
For more information, see the link
Find Windows-compatible programs
http://Windows.Microsoft.com/en-in/Windows7/find-Windows-compatible-programs
If you need help with Windows, please do not hesitate to post. We will be happy to help you.
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Bought @I upgraded lightroom to Adobe site 6, regularly paid with credit card, receipt of payment confirmation e-mail and serial number, just start the program installation insert the serial number provided to me by email and I get this warning: COULD NOT VALIDATE THIS serial NUMBER for LIGHTROOM CALL SERVICE since the upgrade I paid I might have a valid serial number thanks
Have you contacted service the customer the message instructed? Generally, we cannot help with password issues in this forum.
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