I just paid my creative service cloud for a month, but there is a problem with the service, is that someone has the same problem?
I just paid my creative service cloud for a month, but there is a problem with the service, is that someone has the same problem?
I paid with Paypal, which is linked to my debit card and already wait two days.
Thanks to the community
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
or
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Tags: Adobe
Similar Questions
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I paid my creative student account for 2 months but I found our school to provide a plan of one year $ 170 for us. So, I bought this plan. Will my older plan was automatically cancelled or need for any other action? My account is [email protected]
You need to get the previous plan cancelled.
If it's subscription month. You can cancel this subscription form your adobe account:
Cancel your membership creative cloud
Otherwise please contact support:
Hope this will help you.
Concerning
Megha Rawat
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I bought a desktop computer and wanted to know if I am able to have creative clouds on this plan as well as my laptop with the same problem, I'm currently?
Your subscription license allows you to have two facilities activated, so if both machines meets the system requirements so you should be able to install and connect the two.
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my iphone 4S has lost carrier no service modernized 9.3.5 software but my other 4 s with the same carrier is very well after upgrade
Hi rog247,
Thanks for posting here in Support of Apple communities! After reading your post, I see that your iPhone 4S shows 'No Service'. It is certainly important to have access to mobile data; I would like to help get this sorted out.
Please follow the instructions here:
If you see no Service or research
If you see no Service or search on your device, or cannot connect to a cellular network or cellular data, follow these steps:
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If you still cannot connect to a cellular network and have confirmed with your carrier is not a problem with your account, or your network, try to restore your device.
If you cannot connect to a cellular network or cellular data - Apple Support
See you soon!
- Check your coverage area to ensure that you are in an area with a cellular network coverage.
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I bought Illustrator for a month, but when you try to run the application, it asks me to 'renew subscription '. I have tried reloading illustrator twice and reloaded CreativeCloud but it still does not work. What else can I try? I need immediately GOT to work
Log, activation, or connection errors. CS5.5 and later versions
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I'm no longer using Adobe Flash, but I now need access to the Indesign program. Is it possible to change, but keep the same plan that I currently use. I don't want to cancel and pay the fee if I have just produced.
As I said, I doubt that they will allow this reasoning to stand as a reason for switching plans. They don't base their plans on the temporary needs of the population. They are more likely to encourage them to enroll in the student plan that includes applications... or possibly their more expensive monthly plan whatever, arguing your point here is not to matter as the decision rests with anyone contact you support.
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My calendar keeps events a month, but when I think back several months, only recurring and default events are preserved. I have a bad memory and want to keep all the events, I put on my calendar for a year. How can I do this?
Go to settings > Mail, content, timing and you should see an option for synchronization. Make sure that you put in all the events if you want to keep past events calendar
Alternatively you can also use iCloud.com to restore calendar events that may have been accidentally deleted
If you've accidentally deleted your calendars, reminders, or contacts of...
I hope this helps!
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Hi I just bought 3 annual prepaid membership for creative cloud adobe, with the same Adobe ID, I want to install each membership to another computer, how to do?
An Adobe ID can be used to activate any subscription CC twice. If you need to have three Adobe ID different for each of the pre paid subscription so that they can be used.
If you keep the same ID for three CC, it will not activate the third time & ask that you activate it from the previous.
You can return two subscription & buy under different ID.
Concerning
Baudier
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Hello how are you
I'm unable to use my programs, I made the purchase could be used for a month, but it does not all Bill and any charges for this month and now appears as Plan of creative photography of cloud (annual) expired, when I walk in the plans and products. It is necessary to activate the urgent, but I just can't and would like to know by what means is the monthly bill.
Urgent await returnThank you
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I wanted to install the trial version of indesign creative cloud cc. and sucsessfull. but when I want to run the program it just a massage of error: Error 11. I tried a lot about aldready support center, but there is no solution. Can you help me?
Hi Ninat43034799,
Please uninstall InDesign CC to your machine using the cleaning tool: use of the Adobe Creative Cloud cleaning tool to solve installation problems
After that, reinstall the product of your creative cloud desktop application.
Let us know if this was helpful, waiting for your response.
-
I had the creative cloud now for 4 months, but it says I don't have a subscription when you try to use PS, but I connect to Adobe and I do?
I have download it again and he takes me to a page where it wants a serial number, I'm something wrong or missing something?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Can I be a student member of creative cloud for 2 months only?
I just need creative cloud for 2 months on a student member. Is it OK, or should it be taken as an annual membership?
Student plans are only available in annual plans. You can get monthly passes, but they cost 50% more than the regular monthly cost.
-
If I have the subscription of photography, I can add another application? Or would it be cheaper just to get creative together cloud subscription?
Total it will cost $29.98.
Creative subscription full Cloud: $49.99
However, if you are a student or teacher, you can buy everything plan for just $19.99
Also, if you had purchased a product Adobe Creative Suite CS 3 and above versions, you can get Creative Cloud full subscription for $29.99
-
I need to contact ADOBE customer service, I just bought adobe photoshop and elements for windows first, but I have a Mac. Can I change the purchase? Thank you. Mauro
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
-
After purchasing the cloud creative and used for 2 months (for example), so I don't use it for 3 months. How is it? I don't have to pay the tariff for each month, or is it possible to only pay when I use it again? To resume: if I use it for 5 months a year, I have to pay for only those 5 or 12 months?
No, if you have a subscription according to the type of subscription, you will have to pay each month or year until that you cancel.
If you think you would use the apps for only three months, then you will not need three months, then our month to month plan would be best for you because it can be cancelled at any time it does not come with an annual contract for more information see the link below
Adobe - General conditions of subscription
Kind regards
Bani
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