I just spent at Road Runner (with Time Warner) and downloaded the free security they offer. Now I can't get my AOL email to load. It does not work with Windows Internet Explorer. Suggestions?

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• menu bar horizontal Spry does not work properly in Internet Explorer

  Here is the link to my website: www.ees-energy.com

  Check it in IE, it does not work well. Works fine in Chrome and Firefox. Please let know hwo to fix this in Internet Explorer, because a lot of people still use IE

  Thank you

  Obaid

  Using IE Tester that worked for me in the 6 and 7.

  What problems are you seeing?

  Martin

• I just dug my copy of train simulator, and it does not work on Windows 7 64-bit. Ideas please

  I just dug my copy of train simulator, and it does not work on Windows 7 64-bit. Ideas please

  Thank you very much for all your suggestions. "Iwent with."

  This can help with some (but not all the) programs/drivers:

  (1) uninstall the program, if it is already installed. Then when install you / reinstall instead of double click on the Setup file, right click and select 'resolve compatibility issues.

  (2) then click on 'Try recommended settings' and in the next window, click on "Start the Program" to install it.

  (3) after he set up see if it works properly. Note: some programs may not be able to run in Windows 7.

  and it worked.

  did anyone tried the version updated? I read some rather disappointing reveiws.

  Once again my kind thanks for all your suggestions

• I keep seeing pop up ads powered by '' cn tatami '' whenever I have to navigate using Safari or open a link on the FB Adblocker app does not work for this. Any suggestions? There is no option to cross the pop-up ad that it redirects to various Web sites.

  I keep seeing pop up ads powered by '' cn tatami '' whenever I have to navigate using Safari or open a link on the FB Adblocker app does not work for this. Any suggestions? There is no option to cross the pop-up ad that it redirects to various Web sites.

  Cache and history of the site Clear settings - Safari -.

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• I installed Windows XP on my new computer (with Windows 7 PRO), but my USB does not work on Windows XP. It works fine on Windows 7

  I installed Windows XP on my new computer (with Windows 7 PRO), but my USB does not work on Windows XP. It works fine on Windows 7.

  Hello

  And much more: (XP mode requires professional, Ultimate or Enterprise).
  

  Get all the benefits of Windows 7 and continue to take advantage of your investments and more
  business and productivity programs that require a PC running Windows XP.

  Note: Windows XP Mode requires a download.
  http://www.Microsoft.com/Windows/Windows-7/features/Windows-XP-mode.aspx

  Windows XP mode
  http://www.Microsoft.com/Windows/Virtual-PC/Download.aspx

  Windows XP Mode is supported through Technet

  TechNet - Forums - Windows 7 virtualization
  http://social.technet.Microsoft.com/forums/en/w7itprovirt/threads

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• my web button does not work for fast internet access. should what software I install

  my web button does not work for fast internet access. What software do I need to install. What past agter my hd crashed and I needed to replace it. THX

  Hello

  What is the model # computer? Check the following link to locate the model #:

  http://eSupport.Sony.com/us/p/support-info.pl?info_id=264#notebook

  You need Splashtop - software for fast Internet access. By pressing the "WEB" key when the computer is turned off, this software allows access to an Internet connection.

  Enter the model # below to check the software on the support page:

  http://eSupport.Sony.com/us/p/select-System.pl?Director=driver

  If my post answered your question, please mark it as an "accepted Solution".

• Help, INternet explorer does not work after windows update

  One day, the computer automatically downloads and installs the programs that are recommended by microsoft windows.
   
  After installation, my INternet explorer does not work.

  It reads:

  Windows could not access 'ie.redirect.hp.com '.
  Windows received an HTTP error message: 403 (refused).
  -> If this problem is consistenly prevent windows to connect to several sites on the Internet, contact your network administrator or your ISP.

  Then I click ok, and then try to go on 'www.google.com '.
  It still does not work, so I click on diagnose connection problems
  This time, it reads:

  Windows not found no problem with the network connection on this computer.

  You want to report the problem to Microsoft? Additional details about what went wrong can help create a solution. The report will be sent the next time you go online.
  Send information

  But when I send, I can not because I have Canon go online on my Internet Explore.
  When he first stopped working, I could use the system restore, but after a few months I dropped and now I can't restore the system to a place that it worked fine.

  I also know that this problem is not the administrator of network or something like that because I downloaded Firefox when IE stopped working, and Firefox works fine.

  I tried everything, but I can not do it by myself, so help please!

  @ceda only: See...

  Help: I got hacked. Now what should I do?
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Backup of personal data (which none should be considered 100% reliable at this point) then do a format and clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

  HOW to do a clean install of Windows XP: see method 1 and http://michaelstevenstech.com/cleanxpinstall.html#steps in http://support.microsoft.com/kb/978307

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or a network otherwise and before using a USB key that is not brand new, or has not been freshly formatted:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Other useful references include:

  HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c

  HOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2b

  Tip: After getting the computer fully patched, download/install KB971029 manually: http://support.microsoft.com/kb/971029

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application (which will require WinXP SP3 must be installed).

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  See also:

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Family timer does not work for Windows 8

  I can view the activity report and check the websites visited, but everything doesn't seem to work properly.  The time settings and the curfew does not work and when I view the reports using pc is far from what is used.

  Hello

  I would like to you can check this post about delays on parental control. Refer to the post of Eugene_R.

  Time does not

  Moreover, in a resolution of the initial problem, I suggest that reconfigure you the account user. Here's how:

  In Windows 8, you can use accounts of Microsoft as a user. You just link the Microsoft e-mail account to the new standard user. Follow these steps:

  Note: Make sure that you have an internet connection to create a user with a Microsoft account.

  1. press Windows key on your keyboard to access the applications screen.

  2. tap create an account (you will be redirected to search application screen automatically).

  3. click on settings (second option with the gear icon).

  4. click on create an account on the selection to the left pane. (You may be prompted for access admin select an admin user, and then enter the administrator password).

  5. in the account management window, click Add a user account.

  6. you will be prompted to add a user, enter the Microsoft account email address in the text box then click on Next.

  7. check This is a child account? Turn on family safety for PC usage reports.

  8. click on Finish.

  After you create the child account, you can then go to the Family Safety website, log in using the parent account and then manage restrictions and control of your child options.

  Second: In case you want your child free of any restriction which actually an adult account, you will need to just make sure that he or she is not a member of the safety of your family to check on the Family Safety website. To remove a child, go to manage the list of the members of the family. Select the account you want to delete by checking the box on the right, click on remove, then confirm by clicking on remove again.

  In case you have problems after deleting the account as a child, please update the personal data of the account by connecting to https://account.live.com/summarypage.aspx.

  Note: If you are currently logged in using your account, you must open a session and re-enter your child's account.

  Thank you.

• Restore Windows XP to a time before I downloaded the free trial version of AVG 9.

  I have a Toshiba laptop (older) that is running Windows XP.  I downloaded AVG 9 free trial version in March.  Has made a trip and could not access any hotspot wifi throughout the trip.  Came home and it ran fine on my Road Runner.  Another trip and couldn't get online again.  The message I get is that there is another program running my wireless, no windows.  And Windows cannot configure wireless networks (it won't appear even them).  I uninstalled AVG, but now I can't the computer to restore to a point before that when I installed the long counter.  Help!

  'arif imtiaz' wrote in the new message: * e-mail address is removed from the privacy... *

  I have a Toshiba laptop (older) that is running Windows XP.  I downloaded AVG 9 free trial version in March.  Has made a trip and could not access any hotspot wifi throughout the trip.  Came home and it ran fine on my Road Runner.  Another trip and couldn't get online again.  The message I get is that there is another program running my wireless, no windows.  And Windows cannot configure wireless networks (it won't appear even them).  I uninstalled AVG, but now I can't the computer to restore to a point before that when I installed the long counter.  Help!

  IM using ACER emachine & having problem with windows

  You have three separate issues.

  1. you cannot restore your computer to a point before March 2010.

  Win XP has crushed almost certainly your old restore point data.  In all cases, the configuration of your computer has probably changed a lot during the six last or seven months, so it would be a very bad idea to even try to push that up to now.

  2 uninstalling AVG.

  I presume that you uninstalled AVG Control Panel / Add or remove problems.

  If you have not already done so, you must also download the appropriate www.avg.com/us-en/download-tools or www.avg.com/gb-en/download-tools (depending on your location) removal tool.  Run the tool to remove the remaining bits and pieces of AVG, which are likely to be scattered through your computer.

  Either way, I hope you have another antivirus program installed.

  3. inability to use Wi - Fi Hotspots

  I doubt that this has nothing to do with the installation or removal of AVG.  However, I suspect that the proprietary software of Roadrunner, or software supplied with your router, is to control the wireless connection, instead of Windows.

  It could be a very simple process to persuade windows to regain control of your wireless connection.  Try the following:

  Open Control Panel and double-click on network connections.
  Right click on wireless network connection and select Properties
  Open the wireless networks tab and check that the box "Use Windows to configure my wireless network".
  At the bottom of this menu, click on "Advanced".  Then, check the option to enable access to "Any available network".
  Save your changes

  If this does not help, you will find guidelines, alternative to the

  http://support.Microsoft.com/kb/870702 and to

  http://TechNet.Microsoft.com/en-GB/library/bb878124.aspx

• Installation of Windows service does not work after Windows Explorer 9 uninstalling and reinstall Explorer 8

  Installation of Windows service does not work after Explorer 9 uninstallation and reinstallation of 8.  I followed several suggestions on this forum, but still no luck.  I ran the SFC system twice, who told me he had corrupted files.  "Some have been repaired and some might not be."  I then went in the event viewer after a start to the top and he stated that the 'Adobe APM service' is not found.  Also the "hpqddsvc' and the 'gupdate' is not found.  He tries to install something every time I start, but he abandoned.  I checked whether the system is on and disabled.  It's on.  There are a lot of small problems, but my main concern is the Adobe program.  I tried uninstalling and reinstalling Adobe, but still get an error message that the Windows Installer Service could not be accessed. Other suggestions?

  Hello

  I suggest you follow the link and check.

  How to troubleshoot issues that may occur when you install, uninstall, or upgrade one program on a Windows computer

  http://support.Microsoft.com/kb/2438651

• Internet does not work on Windows 7, no drivers for the Wifi and LAN

  Original title: Windows 7

  I used to have Windows 8 on my laptop. Well, so I've updated for Windows 10. Config my laptop wasn't as good, so it's slow. Recently, I installed Windows 7 (as it is known for the performance) somehow, the internet does not work. Missing the drivers for the wifi and lan. What should I do?

  Well, as my readers usb and touch screen no longer work.

  You have installed Windows 7 on a machine that is preinstalled with Windows 8, without checking first if the computer manufacturer supported and provided Windows 7 drivers for it.

  If does not support or provide Windows 7 drivers for this, you should never have installed Windows 7 on this computer Windows 8 and we cannot help you.

  Reinstall Windows 8.

• Microsft #8 ISATAP adapter... This device does not work because windows cannot load the drivers for this device Code 31... ??? Can anyone help I just use computers don't understand them...

  I tried to update the drivers but it says that I have installed the last...

  See this:
   
  On a Windows Vista-based computer or on a Windows Server 2008-based computer, the Microsoft ISATAP map appears with a yellow exclamation mark next to it in Device Manager, and you also receive an error message
   http://support.Microsoft.com/kb/932520
   
  You can ignore this error message. This error message does not indicate a problem with the adapter. The adapter will continue to function correctly.
   
  You can uninstall and windows should reinstall on reboot, but you can install it yourself.
  How uninstall/reinstall Isatap
   http://www.ehow.com/how_7567513_reinstall-ISATAP.html
   
  If you cannot connect to your network, you have another problem.
  Try to manually update your (wireless) network adapter. Go to the support site for your computer manufacturer and download the latest driver:
   
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   http://pcsupport.about.com/od/fixtheproblem/HT/updatedrvvista.htm

• Pavilion 17-f002na: internet Wi - Fi does not work in windows 7

  Hi I have a hp pavilion 17-f002na I want to install win 7 ultimate but the drivers for this model do not work in windows 7 than I can't load win7 in UEFI, I had to change the legacy of now, no driver do not work. I can't believe HP provide only the drivers for UEFI and no inheritance on the same unit. any can help me here?

  Hello:

  You need these drivers wireless and bluetooth...

  This package contains the Broadcom Wireless LAN driver that is required to activate the LAN adapter wireless Broadcom integrated in the laptop models running a supported operating system. This package also contains the Broadcom Wireless Utility application.

  File name: sp69014.exe

  The package contains the Broadcom bluetooth driver and software for the laptop models running a supported operating system. Broadcom Bluetooth 4.0 driver is required to activate the bluetooth 4.0 Broadcom devices and is compatible with Broadcom bluetooth 3.0 and earlier versions.

  File name: sp66402.exe

• System repair & Recovery does not work / Vista Windows Mail won't open attachments sent with PowerPoint Slide Show

  System repair & recovery does not work.  When I use it, it never restarts the computer.  I have left running and went to bed and is still running the next morning.  The SR & R is grayed out and will not open.   When I restart the computer after that it ran all night, a message appears to tell me that I cancelled the operation.  Help!

  I have another problem with Vista Windows Mail; I can't open attachments are sent using Microsoft PowerPoint Slide Show.  The message is: * this file does not have a program associated with it for performing this action.  Create an association in the set Associations Panel.  I don't know anything about computers or the control panel.  How can I fix these problems?  Help!

  Problem with recovery to factory settings or system/process of repair software, contact the manufacturer of your computer.
  It is their software/recovery process, not Microsoft.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  You need PowerPoint or a viewer PowerPoint installed on your computer to read PowerPoint attachments.
  Learn about file Associations in the lower part of this response.

  need .doc or .docx Word or a Word Viewer for playback file extensions, etc, etc.
  .xls Excel need.
  need for .pps PowerPoint

  Here are the download links for free Microsoft Word, Excel and PowerPoint viewers:

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=3657ce88-7cfa-457a-9aec-f4f827f20cac&displaylang=en

  Word Viewer

  View, print and copy Word documents, even if you don't have Word installed. This download is a replacement for Word Viewer 2003 and all previous Word Viewer versions.

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=1CD6ACF9-CE06-4E1C-8DCF-F33F669DBC3A&displaylang=en

  Excel Viewer

  Open, view, and print Excel workbooks, even if you don't have Excel installed. This download is a replacement for Excel Viewer 97 and all previous Excel Viewer versions.

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=048dc840-14e1-467D-8dca-19d2a8fd7485&displaylang=en

  PowerPoint 2007 Viewer

  Microsoft Office PowerPoint 2007 Viewer allows you to view the presentations of all the features created in PowerPoint 97 and later versions.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  And here is a link to a set of free office of Applications:

  http://www.OpenOffice.org/

  And to set file Associations:

  http://articles.TechRepublic.com.com/5100-10878_11-6172036.html

  How do I... Change file extension associations in Windows Vista?

  See you soon.

  Mick Murphy - Microsoft partner

• A VB6 application does not work under Windows 7 (32 bit). Run-time error '339'.

  Hello. I have a problem you're trying to start my program I wrote long ago on VB6. When it is run, it displays an error message: "run-time error '339': component ' COMCTL32." "OCX' is not correctly registered: a file is missing or invalid. I searched "comctl32.ocx", but it doesn't seem to be anywhere in C:\Windows (including subfolders). Using this installation - first http://www.microsoft.com/en-us/download/details.aspx?id=10019 , then System File Checker do not solve the problem - the program still does not work and ' COMCTL32. OCX' is not found. What should I do?

  Start here: http://msdn.microsoft.com/en-us/vstudio/ms788708

  This link to the download for the execution time extended to http://support.microsoft.com/kb/957924

  and

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=7030