I just tried in vain to download Windows Service Pack 2

I just got this error message after trying to download Windows Vista Service Pack 2.

Installation has failed

The parameter is incorrect

Error: ERROR_INVALID_PARAMETER (0 x 80070057)

How can overcome the Please this problem? Thank you

Applications, (Norton and McAfee) are notorious for not not upgrade (or uninstalling) itself.

[You may want to print these instructions for reference offline. If a step said to reboot, reboot.]

1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

1B. download the tool McAfee Consumer Product Removal, save it to your desktop: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

2. close all open applications (that is, anything with an icon on the taskbar).

3. After completing some you have a copy of your handy product key, uninstall all Norton software (including LiveUpdate and everything Norton Add ons) via Control Panel | Programs | Uninstall a program (or Control Panel |) Programs and features, if you are using the classic view).

4 IMPORTANT! -Online activate Windows Firewall immediately after the restart.

NB: Now you're "working without a net": no to ANYTHING else online (e.g., navigation, reading e-mail, chat) until you have completed step #7 below!

5. right click on the file that you saved in step # 1 above and select run as administrator.  DO TAP not your keyboard until the race ends, then restart.

5. right-click on the file that you saved in step # 1 b above, and then select run as administrator.  DO TAP not your keyboard until the race ends, then restart.

6. do a clean install of Norton 360 (using your product ID, if need be) & reboot. CF. http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN

NOTE: Do NOT activate or install additional modules of Norton (for example, Norton Anti-Phishing) immediately.

7. manually and repeatedly run LiveUpdate (Norton) until you get a prompt "no update more".

8. open Internet Explorer (only) to http://support.microsoft.com/kb/923737 & run the difficulty.

9. open Internet Explorer (only) to http://support.microsoft.com/kb/971058 & run that set it by DEFAULT and modes and AGGRESSIVE. [1]

10. restart a last time & test.

===================================

Free unlimited installation and compatibility support is available for issues related to Windows Vista Service Packs. Availability of support chat or messaging differs depending on your location. Some questions may require more support for which it has advanced a charge: http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034

~~~~~~~~~~~~~~~~~~~~~~~~
[1] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not the list of installed updates.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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    Jump down to audits of programs malicious and if necessary come back here:

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    Disable you and even uninstall your antivirus/security programs? Stop or
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    =============================================

    There is also a good chance that malware are involved.

    If you need search malware here's my recommendations - they will allow you to
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    No one program cannot be used to detect and remove any malware. Added that often easy
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    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

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    http://www.Malwarebytes.org/products/malwarebytes_free

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    Microsoft Malicious - 32-bit removal tool
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    Microsoft Malicious removal tool - 64 bit
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    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
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    Try the demo version of Hitman Pro:

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    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    -----------------------------------

    Original version is now replaced by the Microsoft Safety Scanner
    http://OneCare.live.com/site/en-us/default.htm

    Microsoft safety scanner
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    ----------------------------------

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    --------------------------------------------------------

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    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

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    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    ======================================

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    How to perform a repair for Vista Installation
    http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

    =======================================

    For extreme cases:

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    ================================

    If you are in North America, you can call 866-727-2338 to get infections of virus and spyware. Seehttp://www.microsoft.com/protect/support/default.mspx for more details. For international information, check your subsidiary local Support site.

    I hope this helps.

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