I just upgraded to Windows 10. Now, I can't open LightRoom. I get the message "error unexpected opening catalog."

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• Just upgraded to Windows 10, now Indesign does not open

  As the title suggests, just upgraded to Windows 10, now indesign does not open. It is interesting to other applications CC open, but no indesign. When I try to open from the finder, I get an error indicating that the file ddl virtual studio c ++ 110.dans is missing. I tried all the normal things to make it unmissing, but they do not seem to work.

  If I try to open indesign CC, nothing happens. No error, nothing, I'm just pressing an empty button.

  Thank you.

  Hello, I had actually already tried using the tool unistaller. All uninstalled, then reinstalled, which did NOT work.

  I was upgrade to Windows 8.1 for windows 10.

  I managed to get InDesign to work as follows:

  1. Everything uninstalled uninstaller of windows (and not via CC).
  2. At running the Adobe uninstaller tool (it has not found anything however).
  3. After I installed CC, I noticed that CC has reinstalled the package to redistribute C++ 2008 I've heard causes problems.
  4. I uninstalled then manually C++ 2008 package, but left 2012 and 2015.
  5. Then I installed InDesign. When I installed indesign it installed a few other packages C++, but... Responsible inDesign! Still a bug or 3 but it works at least.

  It worked for me.

• Help? Adobe Acrobat Standard 11 - just bought for windows 7, now I can't open pdf files or tie?

  Help!

  I just bought the last Adobe Acrobat XI Standard.

  I put in the serial key number but my computer tells me that calling a product is not found on my computer so I can not use the adobe product. So now I can't open any file or attach PDFs to emails without this message coming. I uninstalled the "Adobe Acrobat XI Standard twice! with no luck.

  I need it sorted as soon as possible because I'm working! Any suggestions?

  DotBellaParis if you are prompted for a product calling it so it would seem that you purchased an upgrade to Acrobat Standard XI.  You should have the option to enter the serial number of your previous purchase of Acrobat.  You can find information on how to locate your previous issues of the series at http://forums.adobe.com/message/3987968#3987968?promoid=KBHJW.

  If you did not intend to buy an upgrade, then I recommend to submit a return request.  You can find more information on the presentation of a return to the return, cancel, or Exchange an Adobe order - http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html.  Once you have returned the upgrade you can then buy the full version which will not ask you for an eligible product or a serial number.

• When you try to update Windows XP, I get the message: error number: 0 x 80245001

  When you try to update Windows XP, I get the message: error number: 0 x 80245001

  Hello

  If you have configured the installation of the automatic update of your computer, the computer downloads the files necessary for the installation of Windows updates in the background and records them in certain folders on your computer. During installation, these downloaded files are extracted by the requirement by the services of update running on the computer.

  The error you are getting means that some of these extracted files required by Windows Update have been damaged. Now, in order to solve the problem better, we need more information about the computer that has the problem. José asked a few questions about this computer in the first reply to your message, it will be very useful if you could answer these questions.

  Here is some important information that we need:

  1. What is the level of service pack installed on your computer?
  (Click the Start button, click run, type winver, and press Enter to know that information)

  2. what update failed to install with this particular error code?
  (Please refer to the method 1: search for the installation error code in the Windows Update troubleshooting tool section of this article to learn how to check your update history to find this information)

  In the meantime, you can follow these steps on the computer and see if that helps:

  Note: These steps will give the files associated with Windows Update in your computer. Perform these steps would be clear Windows Update history on the computer.

  1. click on Start, click run , and then type Services.msc in the run box and press ENTER. This should open the windows of Services for you.

  2. then find the following three services in the list of Services and stop them (by clicking on it and click on stop) one by one:

  Automatic update service

  (BITS) Background Intelligent Transfer Service

  Cryptographic services

  3. open Windows Explorer and navigate to the following location:

  C:\Windows\

  Rename the folder C:\Windows\SoftwareDistribution in SoftwareDistribution.old

  4. go to the following location:

  C:\Windows\System32\

  Rename the Catroot2 in Catroot2.old folder

  (be careful here, do not rename the C:\windows\system32\catroot folder, you must rename the Catroot2 folder only)

  5. now go back to the Services window and start the services of three you had stopped earlier.

  Now, close all open windows, restart the computer and try updates and install them. If it fails again, please answer with the information that we requested.

  I hope that the information I provide here helps you. If you still need assistance, we know. We are happy to be of assistance.

• Need help with my Mail window. I can't export my message to the PST format. I keep getting the message error "an error occurred during initialization of MAPI".

  Hello

  Need help with my Mail window. I can't export my message to the PST format. I keep getting the message error "an error occurred during initialization of MAPI". Y at - it solution or another method?

  Hi ErikLee,

  Do you have MS Outlook installed on your computer?

  Windows mail import and export opportunities are limited to an Outlook .pst file or an Exchange Server mailbox. They are available only if MS Outlook is installed.
  If MS Outlook is not installed and you start an import or export action, the necessary support files are not present for Windows mail complete the operation. Then I suggest you to install Outlook temporarily and see if the problem is resolved.

  Follow the instructions below and check if the problem is resolved.

  1. reboot your computer, and then start Windows Mail.
  2. on the Tools menu, click Options.
  3. in the connection tab, click on edit to open the Internet Properties dialog box.
  4. in the tab programs, click on an application other than Windows mail e-mail in the e-mail list. Click on apply and then click OK.
  5. click OK again to close the Options dialog box.
  6. exit Windows mail and restart Windows mail.

  If this does not work, I suggest you upgrade to Windows Live Mail to import or export messages that may help you resolve the issue.

  To download Windows Live Mail, visit the following Microsoft Web site:
  http://get.live.com/wlmail/overview

  For more information about Windows Live Mail, see the Microsoft Web site at the following address:
  http://windowshelp.Microsoft.com/Windows/en-us/help/4b30d3d6-abe2-46d1-a5fd-4a1ba786a1381033.mspx

  Check whether the problem is resolved.

  Please post back and let us know if it helped to solve your problem.

  Kind regards
  KarthiK TP

• During the installation of Windows 7 or 8.1 using a USB stick - get the message "cannot be installed, it is a GPT.

  Hello

  During the installation of Windows 7 or 8.1 using a USB stick - get the message "cannot be installed, it is a GPT partition.

  I have 64 bit install discs for Win 7 and Win 8.1. These two install on my desktop in duel boot. I made a Flash DRIVE of each disk so I can install it more quickly.

  Problem: I get the cannot install because it is a GPT partition.

  Y at - there no way to make these 2 USB sticks work?

  Thank you, Brad

  Make sure you create your media recovery HP or USB Flash Recovery discs before you edit or change anything.

  Your computer does not have Microsoft's Downgrade rights and you must buy a copy of Windows 7 with a valid Microsoft COA and product key.

  The screenshots below is from a laptop HP 15 t-j100... options and the configuration on your computer screens may differ.

  You will need to DISABLE "Secure Boot" and ENABLE "Legacy Support" in the "Configuration of the BIOS start-up secure" on the settings page similar to what is shown below, until you try to install Windows 7.

  

  After you save the changes, the computer will ask you to confirm the changes... Accept the changes by typing the four digit code and press the ENTER"" key.

  

  If you install Windows 7 from a USB and see a message of "load a driver - a required CD/DVD drive device is missing", it's because as 'System Configuration' > 'Config USB3.0 in pre-start' is set to 'Enabled '. This should be set to 'Auto '.

  

  In addition, as the factory hard drive is partitioned as TPG, you must start using the internal CD/DVD UEFI or UEFI-Key/key USB to install Windows on a GPT-partitioned disk. Turn on or restart the computer and press "F9" or "ESC", then "F9" when prompted. Select the source of boot UEFI you use and you press "ENTER".

  

  I suggest using Windows 7 SP1 for the best installation experience. If the DVD does not start as UEFI, you may need to use a USB Flash drive (can ask "Quick start" DISABLING in BIOS) as the installation media. Please note that some computers may not recognize a valid active UEFI USB Flash drive if it is formatted in NTFS and may require only a FAT32 formatted USB Flash drive. You should be able to make a FAT32 formatted Windows 7 installation USB Flash drive using Rufus, UNetbootin, Universal USB Installeror WiNToBootic. I like Rufus, because it contains options for 'Plan of GPT partition for UEFI computer' and 'FAT32'.

  If you have any other questions, feel free to ask.

  Please click the 'Thumbs Up' white LAURELS to show your appreciation

• When I try to copy the files from Windows Mail on Vista on a USB key I get the message "you are about to copy this file without its properties

  I move the file from my old PC which took place with Vista on a new computer running with Win 10 where I have Windows Live Mail is installed.  When I try to copy the files from Windows Mail on Vista on a USB key I get the message "you are about to copy this file without its properties".  After studying this issue on the forums, a proposed solution was to reformat the drive in NTFS format, I did.  This does not solve the problem.  Any suggestions?  Would it be OK in this case to ignore the message and copy the file without its properties?

  Well data files/user of vista should work. Yes a NTFS format is good, go to run, or cmd, type:

  diskmgmt.msc in msc, R.click on the material, delete the partition, create one, format. Use the default settings,

  Once thru, L.click the disk, go to actions, all, select 'enable '.

  In addition, live windows for vista is microsoft discontinud

• In Windows Live Mail, I can't send emails. Get the notice "a problem occurred while trying to open this message. There was a problem. Please try again.

  In Windows Live Mail, I can't send emails. Get the notice "a problem occurred while trying to open this message. There was a problem. Please try again.

  The title says it all, except that it is a new development.

  Hi StanFortenberry,

  You can check out the following link and check if it helps:

  http://windowslivehelp.com/searchresults.aspx?query=A%20problem%20Has%20occured%20While%20trying%20To%20open%20this%20message.&ProductID=15

  You can also post your request in the Windows Live forum for assistance.

  Check out the link:

  http://windowslivehelp.com/product.aspx?ProductID=15

  Hope this information is useful.

• Installation of Windows 7 or 8.1 using a USB stick - get the message "cannot be installed, it is a GPT partition.

  Hello

  During the installation of Windows 7 or 8.1 using a USB stick - get the message "cannot be installed, it is a GPT partition.

  I have 64 bit install discs for Win 7 and Win 8.1. These two install on my desktop in duel boot. I made a Flash DRIVE of each disk so I can install it more quickly.

  Problem: I get the cannot install because it is a GPT partition.

  Y at - there no way to make these 2 USB sticks work?

  Thank you, Brad

  Rufus can create a bootable copy instead:

  

  Rufus - credit: Pete bastard/Akeo

  After installing Rufus:

  • Launch it
  • Select the ISO Image
  • Point to the file ISO for Windows 10
  • Check create a disk bootable using
  • Select GPT partitioning to EUFI firmware as the Partition scheme
  • Choose FAT32 NOT NTFS as file system
  • Make sure that your USB in the device list
  • Click Start
  • Close when you are finished

• I am trying to download the InDesign CS5.5 update and continue to be "Update failed" "please contact your administrator if you want to apply updates on your computer. I did this and now have administrator rights, but I still get the message. Ho

  I am trying to download the InDesign CS5.5 update and continue to be "Update failed" "please contact your administrator if you want to apply updates on your computer. I did this and now have administrator rights, but I still get the message. How to do the update?

  Direct updates
  -----------------

  https://www.Adobe.com/downloads/updates/

• Why 12 items to hang as soon as I open the text tool?  Get the message "an unexpected and unrecoverable problem has occurred.  Photoshop Elements will now stop.  With the help of Mac

  Why 12 items to hang as soon as I open the text tool?  Get the message "an unexpected and unrecoverable problem has occurred.  Photoshop Elements will now stop. "In Mac Help.  No imported fonts

  First check your fonts folders and make sure none of them are empty. Then get out the font book (applications > utilities) and check all your fonts, with which and resolve duplicates and fix any problems.

• When you type an e-mail, I think I hit the 'Save as draft' button by mistake. Now I can't find how to retrieve the message. Any suggestions?

  I was typing an email and press the 'Save as draft' button by mistake. Now I don't know how to recover the message. Any suggestions for anyone?

  Or in the menu button, there should be an option "folders." Look for the drafts folder.

• I just upgraded to Maverick and now I can't download CC applications.  Any suggestions?

  When I tried to download Lightroom, the launch Application window came, and I chose to 'CreativeCloud (URIHandler) '...

  Then it jumps to the top of the window of creative cloud and has done this since...

  (I tried with InDesign also with the same result.)  I have never had problems before downloading, but I just upgraded to Maverick; could this be the cause?

  If you want to fix your cc app

  1. reboot your computer and try again

  2. in the case of a failure, open your application of cc and close the session and then again

  3. in the case of a failure, uninstall your cc app and reinstall

  4. in the case of a failure, follow these steps to uninstall cc and reinstall, http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  If you want to just download apps from cc and if you follow the 7 steps you can download a free trial here: http://prodesigntools.com/adobe-cc-direct-download-links.html

  and activate it with your adobe id.

  If you have a problem downloading, you follow the 7 steps, or your browser does not accept cookies.

  the most common problem is caused by failing to meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).

  Unable to obtain the cookie translates into an error page displayed after clicking on a link on prodesigntools.com

• My question is, I have windows Vista Home Basic, can I upgrade to windows 7 free? If yes where I'd get the download

  I have a compaq presario desktop bought at walmart

  I found the answer... the online HP chat support person told me that my pc both hardware and software have been bundles with windows 7, she then told me that she could sell me a new pc, a pc of the series P6100z with 320 GB hd and 2 GB of memory and a lot of things for a hugh discount It would include the windows 7 update. She said that the new pc sells for 299-499, but that she would give me a discount and sell it to me for 269.99... in any case, I ran the windows 7 upgrade advisor and it said that my computer can be upgraded to windows 7 32 bit home premium or ultimate. everything was fine... I should have know it was just the HP just lying to scare someone and sell another computer...

• In windows XP Home Edition, running MS Office 2007, I get the following error: windows search protocol host has encountered a problem and needs to close

  Every time I have open internet explorer, I get the error message that the research protocol has encountered a problem.

  It occurs intermittently.  MS error report indicates a problem with searchprotocolhost.exe

  How can I fix?:  Anyone know?

  My recommendation, you use Windows XP, uninstall the Windows Desktop Search and never install it again.

  Option 1: In Add/Remove programs with the box checked next to 'Show updates' above checked locate "Windows Desktop Search 4.0" in the list and uninstall/remove it. "
     
  Option 2: If the above fails, you can use this method to remove...
    
  1. click on Start , type cmd.
  2. now, in the result of the research with right-click on cmd.exe and select run as administrator.
  3. type regsvr32 /u "%programfiles%\Windows Desktop Search" and press ENTER.

  For users of Windows XP for most it does, IMO, is slowing down the system.