I keep getting calls from some SAV microsof telling me I need to hold the CTRL key while pressing the key from microsoft. WHY do you want me to do this?

Similar Questions

• I keep getting calls from people who say I have errors on my computer

  im just wondering

  IM wondering if microsoft is aware that there are ppl ring telling me they are Microsoft and that they had reports of errors in my pc, and they would help me to remove them, they then ask me to go to another site where to download a tool that allows them to take over the pc...

  Yes, Microsoft is aware of it.  They even published articles on this subject.  See http://www.microsoft.com/security/online-privacy/phishing-scams.aspx.  This type of phishing is quite common.

• Why do I get calls from microsoftabout my computers

  I regularly get calls from microsoft saying it is corrupt download on my computer, I feel there is something strange about these calls, they say, that they will talk about me through the procedure to clear the problem while I use my computer.

  This seems a little strange, why they do this, pourriez please let me know if it of the normal procedure or is it a call I should not take and hold on to the

  If please advise me if this is some kind of scam or is it a legitimate appeal, I'm not particularly experienced in computers and how they work so I can't decide whether it is authentic or not

  Thank you

  I hope that you were not what the scammer asking you.

  Yes, it's a SCAM.

  Please read this: don't fall for the phony phone technical support

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

• I get calls from a company that says they are MS, is - a scam?

  I get calls from a company that says they are Ms.  (last 4 times) they said that my computer reports that I get errors, and they want to use the observer for the team to go into my computer and help me. Is it a scam?

  Hello Margaux.730,

  Yes, it's a scam. Do not give them access to your PC, they will try to steal personal data such as bank details etc. When they call again just tell them you don't have a PC or simply hung up. Never provide personal details or credit card number because they are also after the money too.

  Unless you have a prepaid contract or have opened a support ticket no Microsoft will call you about your PC problems.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk |  vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• I get calls from hoax of Windows Tehnical support.

  Original title: I get calls from a co. called Windows Media Support that hackers try toget in my info computer... is this legitimate?

  I don't give any information they asked for... It seemed so dubious to me... they gave me a number to call them back

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• Made me call from Microsoft

  Spooky or what! Earlier, while I was in the middle of writing a message on the Microsoft forums, I received a phone call on my landline to someone who says they were Microsoft Windows, and that they were calling on my computer (words to that effect), then the person (male) asked if I was on my computer.  I hung up at this point!  It could have a real call because I asked questions of the community over the last few days - or was it just a scam? If it was a scam, then, how very weird that I would get the call while I was actually on the Microsoft Web site invite!

  And, even more strange that, in the course of my writing of this message, I would get a second phone call, Microsoft widows (a number beginning 00190...) aledgedly the person (female this time) telling me that my computer sends error messages, wondering if I am the owner of the computer and I'm on my computer now?

  Is this a coincidence? or something different going on here? This is all very scary!

  This is a scam that last for years. Microsoft never does unsolicited phone calls.
   
  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19
   
  
  Report a scam to technical support
  https://support.Microsoft.com/getsupport/hostpage.aspx?oaspworkflow=start_1.0.0.0&wfname=scamsurvey&CCSID=635514050206231635&WA=wsignin1.0&WA=wsignin1.0
   
  
  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft 
   
  
  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
   
  
  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx
   
  
  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers
   
  
  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html
   
  
  And see this post by bhringer
  http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply

   

• Call from Microsoft Security, is it a scam?

  I got a call from "Microsoft Security", informing that my computer has been hacked and tried to get me a "pin" entry that they would provide. When I wondered where they were on they notify that they were "security for Microsoft" I didn't responded and asked a phone number back to them. The number is 253-220-7222, but I was not called again.

  I suspect that it was a scam. Do you have any advice?

  Hello

  Yes, it's a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• I got a phone call from microsoft that malicious software is installed on my computer

  I live in Toronto, Canada. Someone called me and told me that she calls me from Microsoft and said some malware is installed in my computer and she told me to turn on your computer and do the instruction, she tells me.  I do not trust it because it's weird to have a call from microsoft on Saturday evening at 7:00. I said what happened if I didn't, she told me that she disconnects my server computer and tell my provider to block my IP address! I asked his emp ID, name and Department she calls, it just pass the phone to his supervisor, and when I insist on my view that I'm not you trust, he told me that you don't have any technical information. and it was very very rude... Finally I hung upward and the lady called me again and gave me this info: name: Abam Sorgr, empID: 21536 Windows operation system Dept., at Montreal, Canada, she gave me her employee ID:21536, the phone, her name was 65391989 which don't belonge to the Canada. I told him I check from microsoft and you can call me tomorrow. and now I have no idea?

  These phone calls are usually of a person representing Windows rather than Microsoft, but in any case, the call was nothing else than a phishing attempt! Do not give any information.

  Reported people on these calls for a person who represents Windows (note: not Microsoft).

  It is a scam! Not to follow their instructions or advice and not to provide ANY information to them.

  Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls (e.g. RCMP). Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.

  Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site! Please do not take into account these calls and hang up immediately.

  On another note, if you have problems with your computer, please do not hesitate to post a description of the situation and the error messages you received in those forums. We would be happy to help you. (information staff unnecessary or requested !)

• calls from microsoft.scam or real

  I received daily telephone calls and hang up from 314-822-2788 saying they are Microsoft, I tell them not to call, but they do.how can I get them to stop in? I call the number back, he is busy or simply of the rings

  This is a scam that last for years. Microsoft never does unsolicited phone calls.
   
  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19
   
  
  Report the scam
  http://support.Microsoft.com/reportascam
   
  
  Scams by e-mail or web: how to protect yourself
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx
   
  
  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft 
   
  
  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
   
  
  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx
   
  
  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers
   
  
  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html
   
  
  And see this post by bhringer
  http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply

• Download a file should implement an option to open the file or save it - for some reason any now just downloading it straight to the download folder. Why? Problem with Firefox or something else?

  Download a file would normally bring up an option to open the file with the appropriate program or save it - for some reason any now just downloading it straight to the download folder. Why? Problem with Firefox or something else? It is very frustrating - sometimes, you want the first opened file so it can be discarded or stored in a different location.

  Find the type of file in the Firefox -> Options -> Applications Panel, open its menu drop-down and select 'ask '. To reset all the actions of download, delete the mimeTypes.rdf file in your Firefox profile folder (or rename the mimeTypes.rdf X if you want to save as a backup). The file will be regenerated with all types of files, restore the default actions.

  For more information, see application Panel - set how Firefox handles different file types and change what Firefox does when you click on or download a file .

• a call from microsoft I think? ...

  Microsoft called my house and said something on my computer but I could not understand him his accent was so strong, but I don't have my computer on or pluged because it needs work. My question is why, although I started using another computer from last night that's not mine. I don't know if it's real or not, but I got 1 another call about 6 months ago. so, how will I know if it's a real concern?

  should I call Microsoft myself to see whats up .a opinion would be great. Thank you tamara

  This is a scam that last for years. Microsoft never does unsolicited phone calls.

  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

  Report the scam
  http://support.Microsoft.com/reportascam

  Scams by e-mail or web: how to protect yourself
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html

  And see this post by bhringer
  http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply

• Suspicious call from Microsoft

  Original title: I got a call from Mocrosoft someone has loaded a malicious hacking on my computer software. This communication really comes from Microsoft.

  I received a call from Microsoft that someone charged with software piracy on my computer.
  This call is really Microsoft?

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• I received a call from Microsoft

  There was a call from Microsoft, the number is+ 20227681500. Ask ahsan shahab, but unfortunately I had not received the call. If someone had made the call so please answer me.my email is ()* address email is removed from the privacy *).

  Did you expect a call from Microsoft (for example, in response to a support request, that you had made for them? If this isn't the case, then unrequested calls of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• Got call from abroad voice asking me to allow access to my computer. Call from Microsoft said? Is this a scam going around?

  received a call from foreign voice asking me to let him access my computer, said that it was for my call from Microsoft. Wanted to help me with my problem.

  First I called Microsoft and don't think that they work this way. Also, this same thing happens to my friend here in Idaho a couple of weeks. Is this a scam going around and if it is why didn't Microsoft addressed the issue in a public way?

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• How am I supposed to get help from microsoft when someone hacked my account? I've done everything asked, and nobody gets in touch. I'm losing business from day to day.

  How am I supposed to get help from microsoft when someone hacked my account?  I've done everything asked, and nobody gets in touch. I'm losing business from day to day.
  I've now set up a separate hotmail address so that I can write on this forum. It's a joke. I have tried for days to resolve this. Microsoft... one of the best companies in the world... poor quality more like...
  make money then I lose business... I am a small business as it is.

  I NEED HELP TO RETRIEVE MY PREVIOUS ADDRESS EMAIL PLEASE PLEASE PLEASE PLEASE PLEASE.

  Hi kate louisecox,.

  I understand your frustration.  In the search for your question, you got to see this article?  It examines a compromised account:

  http://www.windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

  Also, if this does not help your situation, I would say that post future questions about this issue in the Windows Live Solution Center Forums as they would be able to help you:

  http://www.windowslivehelp.com/forums.aspx?ForumID=b782602b-8e7c-40D8-a66b-b44824497a17

  Like a record, these are public forums, so not everyone who responds is an employee of Microsoft.

  Thank you for using Microsoft Answers!