I lost my CD/DVD (dual drive) from Device Manager on my HP Presario using Win Vista Serv Pac 2 and IE 9.
Recently, I replaced my hard drive of my laptop HP Presario DV 9718 with Windows Vista. It is a 4 year old laptop, but it's always a good computer. I finished all downloads for updating Windows (some 200 + GB) as well as 2 Pac Serv and IE 9. I lost my CD/DVD (dual drive) and is therefore no longer in Device Manager. Help! My system works great and I downloaded through my print online from HP.com software to complete my installation to work around the CD/DVD missing which prevernted me from the CD of the software running on my printer in my CD/DVD drive. I know it is a malfunction probably related to updates of Windows not supporting the manufacturer of my CD/DVD drive, because it can be manufactured by another company or something to that effect. Anyone have this problem and can guide me through the fix for this problem so I can go in my life and enjoy my Presario completely once more?
Hello
1 did you receive an error message?
2. don't you make changes to your computer?
I suggest you follow the link and check.
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/kb/982116
Tags: Windows
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