I lost the rights of Directors and cannot get back them... Please help!

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• BlackBerry smartphones lost my contacts on the phone and cannot get back them.

  My phone has load the other night during a power failure and the morning my contacts and contacts BB disappeared.  These contacts are not lost, because it's my gmail contacts list - but I can't get back them on my phone.  I clicked all the buttons on the sync, but no luck.  I can't manually add a contact and not seeing him.  In the options of the contacts, it says I have 288 contacts associated with my gmail account, and when I manually add one, it goes up by another number.  But - I can't see them anywhere.

  Also, I deleted the email account and set up again ensuring the sync box, took out the battery and SIM card and put back and still nothing.  Advice anyone?

  You see if gmail is your default service for a list of contacts?

  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB11471

  Check the sections under

  For BlackBerry Device Software 4.2 to 5.0 or BlackBerry Device Software 6.0

  If this is the case, then delete the account gmail from your device and set up in this way:

  Since the device, go to mobile.blackberry.com
  Scroll to connect and click Send.
  Click on join now to gmail.  See if the sync works now.

• I have lost the password of Directors and cannot enter into parental control now, how do I fix this thanks Harry Daniel Johnson

  Thanks for your help. Harry Daniel Johnson

  http://support.Microsoft.com/default.aspx/KB/189126

  "Microsoft's strategy concerning lost or forgotten passwords"

  Microsoft cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features. Mick Murphy - Microsoft partner

• Lost all my shortcuts on the desktop and cannot get back them!

  Whenever I turn on my laptop, my living room of shortcuts for a few seconds, when the office, then they disappear forever once that it has finished loading!  This has happened for a few weeks now and I don't know how to fix it.  Also, when I right click on any program and try to send it on the desktop as a shortcut, it does not work, nothing happens! I tried to restore to a couple different points before the last windows update, and that didn't work either.  I also run full antivirus scans, etc & still nothing.  Help please! I want my shortcuts back!

  Do you know when this problem started?  Try a system restore to a point in time BEFORE the problem started.  Here is the procedure: http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/.  Don't forget to check the box to show more than 5 days of restore points.  If the first attempt fails, then try an earlier point or two.  NOTE: You will need to re - install any software and updates that you have installed between now and the restore point, but you can use Windows Update for updates.  I hope you have a point to rstore dating back that far.

  If this does not work, go to start / computer / C:\Users\\desktop (and you may also go to C:\Users\All Users\Bureau) and see if they contain elements of your desktop.  If so, copy all files and paste them on your desktop.  You can probably rearrange, but who should return them.

  If this does not work, your user profile may be corrupted.  To fix this use http://windows.microsoft.com/en-AU/windows-vista/Fix-a-corrupted-user-profile.  If that is the only available Administrator Profile (you need to be an administrator to fix this), enable the Hidden Administrator Account (HAA) using http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windows.vista.administration_accounts_passwords&p=1&tid=d20f9db4-7b2c-48be-a087-7835dc2a9055&mid=d20f9db4-7b2c-48be-a087-7835dc2a9055.  If you don't remember the password, try nothing because that's probably what you (or seller) did during the installation.  Once that is done, don't forget to disable the HAA to save it in case it is necessary once again and for safety reasons (since people often try to hack into systems using this account).  Do NOT use the HAA as your administrator account because if you lose the only administrator on the system account or it is damaged again, then you're watered.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• I keep losing my Metro apps and cannot get back them

  Windows 8 sucks! My new laptop is not even a week. I have to stop and resume, return them briefly, then get a blank screen to start again when I try to use the charms bar. I did a system update and several restorations and continues to be. I scanned my computer any malware, etc. and found nothing.

  Hi FranStein,

  1. have you installed Windows 8 on the computer or Windows 8 came preinstalled on the computer?

  2. is the question to any particular application or applications?

  Try the methods provided and check the status.

  Method 1:

  Place the display up and check. Follow these steps.

  a. right click on a space empty on the desktop.

  b. choose the resolution of the screen.

  c. click the resolution drop-down menu.

  d. move the slider up.

  Check if the problem persists.

  Method 2:

  Run the troubleshooter Metro app. Download and run the troubleshooter modern UI App and check.

  http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

  Otherwise, I suggest you go to the event viewer screen to know the cause. It would also help if you could send us the Event Viewer log file so that we can help you.

  a. press the Windows key + X .

  b. click on Event Viewer and check.

  You can read this article to learn more.

  Tutorial Windows 8 and Windows RT: http://windows.microsoft.com/en-us/windows-8/charms

  Let us know if this helped.

• I disabled all my toolbars and cannot get back them again.

  I inadvertently disabled all my toolbars and now don't turn them back on. I can't go to one of my favorites. How can I activate on toolbars when I don't have a toolbar to do?

  If you have hidden the menu bar, press Alt or F10, it will temporarily display the bar menu, and then on the view menu, select Toolbars and click on the entrance to the "Menu bar" to permanently display the menu bar.

  You can then use view > toolbars to display other toolbars you want.

• My friend was rename photos on the laptop and some disappeared. How can she get back them please?

  My friend was rename his photos on his laptop computer. those named remained and the other in the folder disappeared. How can she get back them please?

  Hi christinecave,

  Take a look at the article here about the recovery of the lost files.

  I hope this helps!

• Hi Ive just updated to 2015 CC and all my ins plug attached to the previous version have disappeared.  Someone knows how I get back them please?  Thank you

  Hoi

  Ive just updated to 2015 and all photoshop my ins plug attached to my previous version disappeared. Someone knows how I get back them please?

  Thank you

  Hi alanp

  We recommend that you reinstall your Plugins after downloading the latest manufacturer's Web site.

  View 2015 release of Photoshop CC: FAQ

  Concerning

  ~ Assani

• Messages deleted accidentally in the documents folder, how can I get back them?

  Messages deleted accidentally in the documents folder, how can I get back them?

  Original title: network programs network networking Internet Web site Site Web Web Site URL

  Hello
  Check in the trash, if deleted items are listed. If the files are in the trash then select, right click and choose restore.
  You can also check out the link and try the steps in the article.
  Recover lost or deleted files
  http://Windows.Microsoft.com/en-us/Windows7/recover-lost-or-deleted-files

• I ran a restore and lost all my files. I can get back them some how

  Original title: files lost

  I ran a restore and lost all my files (more importantly photos).  I can get back them some how

  Hello

  Log in as ADMIN

  Your photos and other files should still be there under C:\Users\Your user Name\

  Sounds like your account became corrupted or affected by malware?

  You can try to fix it with Safe Mode - repeatedly press F8 as you bootup. The ADMIN account in trunk
  Mode has no default password (unless someone has changed the password so it should be available).

  How to enable or disable the real built-in Administrator account in Vista
  http://www.Vistax64.com/tutorials/67567-administrator-account.html

  Use the Admin account hidden to lower your user account APPLY / OK then wear again to
  ADMIN. This allows clear of corruption. Do the same for other accounts if necessary after the
  above message.

  You can use the hidden - administrator account to make another account as an ADMINISTRATOR with your same
  password (or two with the same password) use a test or difficulty to another.

  You can run the command Admin account hidden from the prompt here if
  necessary.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  What are the system recovery options in Windows Vista?
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

  How to create a Vista - free methods recovery disk
  http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

  -------------------------------------------------------------------------------------------------------------------------------------

  If you cannot access your old account, you can still use an Admin to migrate to another (don't forget
  always leave to an Admin who is not used except for testing and difficulty account).

  Difficulty of a corrupted user profile
  http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspx

  I hope this helps and happy holidays!

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• I have lost my emails. How can I get back them?

  I lost a month emails

  Hello

  I've lost a month email and in the trash, there was a charge of .bak files, I restored all the elements but have now lost their and need to retrieve emails, please help
  I use internet explorer 6
  It is Outlook Express. Explorer 6 is a browser, not a mail client.
   
  By clicking on restore is only a step in the process. The restored files are now in the OE message store that I posted above in bold. Here it is again:
   
  To restore a folder bak on the message store folder, first find the location of the message store.
   
  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
   
  In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.
   
  Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.
   
  Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.
   
  First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.
   
  If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.
   
  If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.

• I've updated to Firefox, The Free Dictionary has lost some essential features, cannot get back them. The DFT now only works in English. What should do?

  I updated Firefox to 10.0.2 and lost the functionality of The Free Dictionary. I reinstalled TFD, but now it only works in English. Say I read a German Web page, highlight a Word, the dictionary will seek in the English Dictionary. Before that I had all the versions I needed, and the dictionary automatically in the right. And before that I could have the toolbar installed, now there is no option for this either. What should I do?

  Maurizio salute, I asked you to a problem with the free dictionary. I found the solution, which in fact was not technical. In case someone else has the same, that's what I did not understand: when I highlight a word in a text in a language other than English, the dictionary gives me an explanation in English, i.e. 'not found word', but when I then press 'Search', the dictionary connect in the appropriate dictionary. It works even in Chinese! So, problem solved. The dictionary is not as good as before, but still, it works. Best regards, Markku

• I was chased from my email (NCR) and cannot get back in. It happened when I blocked all permissions on an ad on the page of the Inbox. RCN said it's a problem of mozilla.

  I had taken a pop up ad my email inbox page and tried to do the same to the other on the opposite side of the page. I think that this announcement is not a pop up but a part of the Inbox page. Like I did with the pop-up ad, I click right on it and then click on "View Page Info". I then went to the "Permissions" window where there are 7 categories, with the option 'use default' is checked. I unchecked all of them and checked the 'blocked' for all 7.

  As soon as I closed the window, I was thrown off my Inbox and was returned to the login page for my email. When I went to reconnect, I was unable to. I'm stuck on the login page and it won't let me access my Inbox. I called MRC, my provider, who was able to get right. Then, I used my Internet Explorer browser and was able to get into my perfectly fine e-mail inbox. The 'tech' at the MRC says it has something to do with Mozilla and I tried to reset but warned me that I'll lose all the settings. I am reluctant to do so and I would be grateful if you very well the folks at Mozilla to tell me what happened and how to fix it.

  Thank you.

  You can undo your changes to authorization. Probably the most relevant is cookies. Try one or two of these methods:

  (1) page Info > permissions tab

  While displaying a page on the site:

  • Right click and select View Page Info > permissions
  • ALT + t (open the classic Tools menu) > Page Info > permissions

  (2) approximately: permissions

  In a new tab, type or paste Subject: authorizations and press ENTER. Allow a few moments for the list on the left to fill, because this information must be extracted from a database.

  Then type or paste NCR ' in the search box above the list to filter to more relevant areas. When selecting a domain, you can adjust its access permissions in the right pane.

  A little luck?

• trying to put in place the 2nd user account and cannot get a password

  you have a user account, but cannot get a password

  Hi MaryFotta,

  It seems that you cannot create a password for the second user account.

  I will definitely help you with this.

  1. what version of Windows is installed on the computer?

  2 user are. What account you referring?

  For more information, visit the following links and check.

  Create a user account

  http://Windows.Microsoft.com/en-in/Windows7/create-a-user-account

  User accounts: frequently asked questions

  http://Windows.Microsoft.com/is-is/Windows7/user-accounts-frequently-asked-questions

  It will be useful. If you have any other questions, feel free to let us know. We will be happy to help you.

  Thank you.

• At startup I get a box with "Hotkey failed" and the right to another says 'Failed to load DLL' Please help!

  When I turn on my computer, WindowXP rises and few seconds more late two small boxes with the "DLL Load Failed" and doesn't have a keyboard shortcut appears.  I rebooted into «Safe Mode "and it's good that someone can give me a solution?»

  Looks like you may have a virus or other malware. Get your updated antivirus program and boot into Safe Mode. Note that some viruses can hide from your normal antivirus program, so you really need to scan in Safe Mode. To enter in Safe Mode when you turn on first, press F8 on every seconds until you get the menu, and then select Safe Mode. Then run a complete system scan.

  Microsoft has suggestions and offerings to

  http://Windows.Microsoft.com/en-us/Windows7/how-do-I-remove-a-computer-virus

  Moderator Forum Keith has a few suggestions along this line to

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Explorer-has-stopped-working/6ab02526-5071-4DCC-895F-d90202bad8b3

  If that suits him fine. If this is not the case, use system restore to go back to an earlier date at the beginning of the problem. To run system restore, click Start-> programs-> Accessories-> System Tools-> system restore. Click on the box that says show more restore points.

  You can check the corrupted system files. Open an administrator command prompt and run SFC if the above does not help. Click START, and then type sfc in the search box, right-click to SFC. EXE and click run as administrator. Then, from the command prompt type sfc/scannow.

  Finally if all else fails, you can look at the rather cryptic system event log. To make, click Start-> Control Panel-> administration-> event viewer tools. Once in Event Viewer system log-click and scroll entries looking for these "error" with indicator see if you can find guidance on where the problem may be.

  I hope this helps. Good luck.