I'm doing something wrong? I just renewed my subscription but cannot start Ps at all.
Hello
I am almost sure that I m wrong, and the answer should be very simple. My monthly permit expired with my credit card and Photoshop has simply stopped working. I renewed my subscription and already received confirmation from Adobe say. I can't get into my account online, but applications on my beginning of end won´t (Photoshop and creative cloud). I can launch Lightroom, but it tells me that my subscription needs renewal.
I hope that this is not simply a matter of waiting... Any help is welcome.
Thank you.
O
Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Tags: Adobe
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