I'm scanning in legal size docs. with my printer/scan/fax. The application of fax scan in windows 7 does not show an option to paper size for legal-size paper.

I have a new HP with Windows 7.  I'm scanning in legal size docs. with my printer/scan/fax.  The application of fax scan in windows 7 does not show an option to paper size for legal-size paper.  I could do this on my old XP computer.  Microsoft forgot add parameters of legal size in this application?

Hello notnewbee,

Thanks for posting on the Microsoft answers Forum.

You do not give the model of your printer/scanner/fax machine so I can't direct you to the website of the manufacturer of specifc. However, I would
you go to the website of the manufacturer of your printer and download the latest drivers for Windows 7. Sometimes, if you use a driver that is not intended for your operating system, then your device can operate and install, but some features may not work.

If they do not have an updated driver, then try the compatibility mode for Windows XP and see if your printer will work correctly.
The information below will show you how you can make older programs run on Windows 7 here.

If please reply back and let us know if this helps solve your problem or if you still need help.

Sincerely,

Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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