I'm trying to send some files to an external drive but error message: device i/o error.

I have an external drive that is used only for embroidery designs. I am trying to send a few folders on the drive but get the I/O device error message. What should I do to fix the error?

Original title: error message: device i/o error.

It may be a cable, a system problem or failure of the HD.  You have saved the data?

You can test the drive by running chkdsk /f as indicated below

A CHKDSK F: /R

CHKDSK WARNING: while running chkdsk on the drive if bad sectors are found when chkdsk attempts to repair this sector all the data available in this area may be lost.

Run CHKDSK/r/f of a high (run as administrator) command prompt.

Do this for each hard drive on your system.

When he tells you, he cannot do at the moment – and ask you if you do not want to do it at the next reset - answer Y (for Yes) and press ENTER.

Then restart and let the test to run.

It may take some time for him to run, but keep an occasional eye on it to see if it generates errors.

http://www.howtogeek.com/HOWTO/Windows-Vista/Guide-to-using-check-disk-in-Windows-Vista/

See "CHKDSK LogFile' below to verify the test results.

B Elevated Command Prompt:

Click on start and type "cmd.exe" (without the quotes)

At the top of the search box, right-click on Cmd.exe and select "Run as Administrator"

C CHKDSK LogFile:

Click Start and type "eventvwr.msc" (without the quotes) and press enter

Expand the topic the Windows logs, and then select the Application log file entry.

Double-click the Source column heading.

Scroll down the list until you find the entrance to Chkdsk (wininit for Win7) (winlogon for XP).

Copy / paste the results in your next post.

Tags: Windows

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