I'm trying to uninstall Verizon's VZ Access Manager. I get "invalid UNINSTALL Uninstall Wise. LOG file. How can I get this off for Verizon can help me to get the new drivers installed?

I'm trying to uninstall Verizon's VZ Access Manager.  I get "invalid UNINSTALL Uninstall Wise. LOG file.  How can I get this off for Verizon can help me to get the new drivers installed?

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Hello retabox, welcome.

It would seem that the installer is corrupted. I recommend trying to use the Windows Installer Cleanup utility to force - to remove the application. Try this:
2. click on the download link in the middle of the page
3. save the file to your desktop or just click Run the installation of the application
4. once the application is installed, open the utility. The utility must be located in the menu START under (START > programs > Windows Installer...)
5. in the utility, find the application you want to uninstall, and then click the button 'delete' below
6. once removed, restart the computer and see if you can reinstall the application
Let us know if it works,
Thank you!

Ryan Thieman
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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