I'm trying to update my contacts folder and there are a few names I want to delete.

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• I'm a student of Adobe CS5 version and there are a few updates to download, but not install.  I have enough active licenses.  What can I do to install these updates.  CS5 is sufficient for my needs.  I needed to go back to OEM and everything and reinstall

  I had to find my computer OEM conditions.  I have a copy of the Adobe CS5 student version.  It is sufficient for my needs.  Only, I reloaded CS5 and tried to get the basis for program updates.  They have downloaded, but then they not have installed.  I would like to install these updates of Basic.  I have valid licenses for the product.  Please help if you can.

  Try direct updates

  https://www.Adobe.com/downloads/updates/

• Tried to update my creative cloud and got an error Code: 72

  Tried to update my creative cloud and got an error Code: 72 - Customer Contact. Any ideas on how to solve this problem?

  Hello

  Please check the thread error code: 72?

  Or you can follow https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

  Let us know if this helps!

  Kind regards

  Aurélie

• I tried to update photoshop cc (2015) and received this message: download erro (49)

  I tried to update photoshop cc (2015) and received this message: download erro (49)

  Sure.

  You can Contact Customer Care as technical troubleshooting may be required.

• I'm trying to update to CC (2014) and get this message: 'failed to install. Setup has encountered an error. Restart your system and try again. (15) I did the reboot, the same problem.

  I'm trying to update to CC (2014) and get this message: 'failed to install. Setup has encountered an error. Restart your system and try again. (15) I did the reboot, the same problem.

  Help!

  I solved this problem by replacing the applications folder and the Adobe folder in the library - folder of Application support with the files from before the last update of Mavericks using Time machine.

  It worked for me.

• I tried to update the shock wave and it will not be updated.

  I tried to update the shock wave and it will not be updated.

  Original title: I have a lot of problems with my laptop

  Try to uninstall then reinstall Shockwave.

  More info on Shockwave here...

  http://www.Adobe.com/support/Shockwave/FAQ.html

• f keys and shortcut keys stopped working tried all the bugs found here and there of win7 + microsoft 4000 ergonomic keyboard

  have tried all the bugs found here and there, that is to say updated drivers uninstalling and reinstalling etc.   Win7 + microsoft 4000 ergonomic keyboard I think it's maybe a defective keyboard

  Hi Cynthia,.

  Thanks for choosing Microsoft Community Forums.

  Based on the description of the problem, it seems that you are having problems with the Fn keys and access keys stopped working.

  (1) have tried to check with another keyboard?

  (2) have tried to connect the keyboard to the other computer?

  (3) have you made changes on the computer before this problem?

  I suggest to follow the steps on the screen, keyboard and check.

  Type without using the keyboard (on-screen keyboard)

  http://Windows.Microsoft.com/en-CA/Windows7/type-without-using-the-keyboard-on-screen-keyboard

  I hope it helps. If you have any questions about Windows in the future, please let us know. We will be happy to help you.

• I was not able to open my my Adobe Illustrator application after update. He says there are a few problems with the preference but after following the instructions, Illustrator still does not work and it keeps giving the samei question. Help, please.

  I was not able to open my my Adobe Illustrator application after update. He says there are a few problems with the preference but after following the instructions, Illustrator still does not work and it keeps giving the samei question. Help, please.

  I think you are talking after upgrade to CC 2015 you're not able to launch I. Also, I believe you speak for read only matter of preference.

  After following the instructions please do not launch Illustrator and check your file preference if the permissions have been set correctly. A good way would be to get inside the preferences folder and then try to create a file manually. If it succeeds, please write to [email protected]

  A few external links to help you set permissions:

  MAC

  OS X Yosemite: set permissions for items on your Mac

  WIN

  Set, view, change, or remove permissions on files and folders

  r-and-file-permissions/465f2b42-63dd-4486-8dd1-c870290efeed http://Answers.Microsoft.com/en-US/Windows/Forum/windows_vista-Files/How-do-i-change-folde

  Kind regards

  Ashutosh

• I accidentally made a duplicate on my desktop Cache folder and now I can't put in finder or delete it, running El Capitan

  I accidentally made a duplicate on my desktop Cache folder and now I can't put in finder or delete it, running El Capitan

  Restart your mac, then delete. If not restaet in safeboot in press can pass

• I have a question about the time machine. I recently updated my Quicken 2015 and there was something wrong with the update. Can I go back in just the Quicken file and restore it until I downloaded the update do I have to restore the entire

  I have a question about the time machine. I recently updated my Quicken 2015 and there was something wrong with the update. Can I come back in all the Quicken file and restore from time Machine before I downloaded the update to do, I need to restore the entire computer?

  Yes, you can just restore this file or application. Use Time Machine to back up or restore your Mac - Apple Support

• Can't make a HD video, after that I updated the product? and there is that a message says it can't encode video and will have to change the settings to try again!

  Can't make a HD video, after that I updated the product? and there is that a message says it can't encode video and will have to change the settings to try again!

  jilll

  What version of Premiere Elements you use, what computer operating system?

  What would you update... have you had 12 and 12.1 updated or have you 13 and 13.1 updated? Or did you upgrade may 14 from a previous version?

  Where are you in the settings for your version where you get the message saying you cannot encode the video and you may need to change export settings?

  What is your planned export?

  Please explain, give more details.

  I will review your wire in the morning morning look to follow so that I can help you succeed in your Premiere Elements project.

  RTA

• I've recently updated to Pro XI and there is no options for bookmarks.  How do Pro XI bookmarks?

  I've recently updated to Pro XI and there is no options for bookmarks.  How do Pro XI bookmarks?

  You don't really have to drive if you have Acrobat, unless you create PDF forms and you want to test the it.

• I am trying to download a trial version of adobe captivate, I downloaded net session akamai interface, but it does not open when I click on it. I tried to download the file directly, and there is no answer. I unlocked the ads. I use an access point

  I am trying to download a trial version of adobe captivate, I downloaded net session akamai interface, but it does not open when I click on it. I tried to download the file directly, and there is no answer. I unlocked the ads. I use a mac apple OS10.6.8 and the browser chrome. can anyone help please?

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

• Update error... I tried to update for the month and each time it fails

  I tried to perform updates for the month and each time it fails.  I get the same error message... Code 646 WIndows has encountered an unknown error.  I did troubleshooting and you are unable to find assistance.  I don't know much about the workings of the computer, but I know that I should be able to perform these updates.  I think I need it too.  I have 9 at this stage that it cannot load.  Help, please!

  I tried to perform updates for the month and each time it fails.  I get the same error message... Code 646 WIndows has encountered an unknown error.  I did troubleshooting and you are unable to find assistance.  I don't know much about the workings of the computer, but I know that I should be able to perform these updates.  I think I need it too.  I have 9 at this stage that it cannot load.  Help, please!

  This link leads to a response from Bobby Mi, moderator.
  Date: July 6, 2010
  http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/18449f60-C149-4EAF-B8E6-a2880cd7232b

  Bobby Mi response will lead to this tutorial from Microsoft Support:
  http://support.Microsoft.com/kb/2258121

  Hope this can help solve your problem.
  For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

• Update Windows again me that there are 11 important to install updates. It fails with the error 80070490, Code and Code 80073712.

  Original title: update Windows problem on Vista 64-bit

  My Windows Update repeat me that there are 11 important to install updates. It fails whenever I have try running with 80070490, Code and Code 80073712 error.

  I tried the Windows analysis tool, the difficulty it tool Microsoft and the web site Microsoft Fix It I have have also run a registry cleaner and that he would follow the instructions of Microsoft to solve the problem of Windows Update by editing the registry, but I get 'Access denied' when ordering fast, even though I checked all permissions.

  The updates are:

  Update for Windows Vista for x 64-based systems (KB972145)
  Update for Windows Vista for x 64-based systems (KB2633952)
  Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Vista SP2 and Windows Server 2008 SP2 for x 64 (KB2572075)
  Update security for Windows Vista for x 64-based systems (KB2564958)
  Update for Windows Vista for x 64-based systems (KB970430)
  Update security for Windows Vista for x 64-based systems (KB2378111)
  Windows PowerShell 2.0 and WinRM 2.0 for Windows Vista for x 64-based systems (KB968930)
  Update for Windows Vista for x 64-based systems (KB2345886)
  Update security for Windows Vista for x 64-based systems (KB967723)
  A security update for .NET Framework 3.5 SP1, Windows Vista SP2 and Windows Server 2008 SP2 for x 64 systems (KB2518866)
  Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Vista SP2 and Windows Server 2008 SP2 for x 64 (KB2633874)

  I realize that these are not critical updates, but am concerned that, if there is a problem with the update, it will not refresh the critical updates either.

  Any help would be greatly appreciated. Thank you.

  Etherlass

  Hello again,

  Thought I would let you know that I've finally sorted this! :)

  In another forum I read a post from someone who had a similar problem and solved it by uninstalling the "failures" updated, restart the PC and then re-run the update. It worked! It had not occurred to me to try what I've assumed that 'impossible' meant that they had not installed at all, not that they didn't had simply not installed correctly and must have become corrupt.

  I hope this will help someone else who has the same problem, I've had!

  Best wishes

  Etherlass