I'm unable to access my computer (windows 8) with my microsoft account. The password works for the connection to outlook on the internet, but not the computer.
Original title: connection problem
I'm unable to access my computer (windows 8) with my microsoft account. The password works for the connection to outlook on the internet, but not the computer.
The message I get when trying to connect is simply that I cannot connect you at this time and that I should follow a link to reset the password - what I've done without result. The computer is connected to the internet.
Hello
Thanks for posting your query on the Microsoft Community.
With the publication of the description, I understand that you are unable to access your computer using Microsoft password account on the machine Windows 8. I will certainly help you get this problem.
I would be grateful if you could help me with more information:
1. Since when you are facing this problem?
2. What is the exact error you receive by accessing the computer?
I would say to you follow the suggestions provided by Cliff_N responded on 7 December 2012 in the below thread Microsoft:
Important information: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.
Note: When updating, the applications you have installed Web sites and DVDS is deleted. The applications provided with your PC and applications that you have installed in the Windows store will be resettled. Windows puts a list of apps removed on your desktop after you refresh your PC.
For more information, you can consult the Microsoft article.
What to do if you forget your Windows password
http://Windows.Microsoft.com/en-us/Windows/what-do-forget-Windows-password#1TC=Windows-8
Hope this information is useful. Please come back to write to us if you need more help, we will be happy to help you.
Tags: Windows
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Loading...
* Mandatory
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Hello
I just bought a computer with a copy on win 7-64 bit but no disk or the appeal record
I have a commercial version with two discs 32 & 64-bit, the appeal record which is not used and not activated.
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I'll be able to do this.
The Win Office software is a 'install x number of copies on computers with a single disk' type of product.
It should be simple, but I thought I'd ask anyway.
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Cheers Chris
Hello
I just bought a computer with a copy on win 7-64 bit but no disk or the appeal record
I have a commercial version with two discs 32 & 64-bit, the appeal record which is not used and not activated.
I want to install my copy so I can reinstall if necessary.
I want to do it WITHOUT a format due to other gear that is on the disk hard drive which I want to keep - Win Office with no. disc either.
You can only do this if your personal copy is the same edition installed on the computer, if not, you will need to either do an Express of the edition currently installed upgrading if the edition installed is less than the edition that you have or that you consider doing a custom installation.
How to make an Express Upgrade:
Click Start, type Anytime Upgrade, click on the option to enter a key, enter the key of Windows 7 edition when asked, click Next, wait while checking the key, accept the license agreement, click on upgrade, wait while the software upgrades, (it may take 10 minutes or more depending on the if updates are required) your computer restarts automatically, after the reboot, Windows 7 will notify its update of the computer, the computer will restart once more automatically and will be completed the upgrade, a window will appear notifying the upgrade was successful and your computer is ready to use, click Close, you should be upgraded to Windows 7 your files, programs and settings retained.
(Please note that Anytime Upgrade only upgraded to a higher edition (Starter > Home Basic > Home Premium > Professional > ultimate).) You can not downgrade.
If it's the same edition, simply change the product key:
Press Windows key + R
Type: slui.exe 3
Press enter
Enter your product key, and then click next to activate via the Internet.
I'll be able to do this.
The Win Office software is a 'install x number of copies on computers with a single disk' type of product.
It should be simple, but I thought I'd ask anyway.
Also, perhaps, there is a way of advertising just the tender without having to install the drive, I'm not sure.
If the machine is already preinstalled with a copy of Windows 7 and its active, what really is the problem?
Why is it necessary to have the certificate of authenticity in hand? If the machine doesn't work and does what it's supposed to as expected and you can install your applications and use them, then you need not to worry about the COA.
The certificate of authenticity that normally found in the compartments of battery or memory of your laptop or at the bottom of the laptop chassis. If this is a desktop computer, you can look at the side or at the top.
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Option 2:
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New computers coming often pre-installed with Windows 7 have what is called a recovery partition. This is used to reinstall an operating system in the case of a system failure. To access it, you need to start when you start your computer by pressing a function key. This can be either F1, F2, F9, F10, F11, F12 key DEL or tab. See the manual that came with your PC for instructions on how to reinstall Windows.
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Cheers Chris
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Hey thanks for getting back to me, I wanted to let you know that I could solve the problem! I'm not sure excatly what the problem was, but I went and bought a fixed register a program so that I paid for, as you no doubt know the free just ruin your machine more than it is useful, well I ran that and restarted and BOOM! Now even if I can connect to each computer and the internet. I'm still not able to ping? Now when I say that this is not so much genral, the laptop I can ping any name of site Web and number but not the PC. On the PC I can ping its own IP address but not the router or laptop? But it has no bearing on anything so I anticipate leaving me well enough alone. I how ever to download a graphics professional ping program, but not to worried about it! Thank you so much for you help and if I need more help, I hope you are avalibale!
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Microsoft Communities is for consumer issues on Windows 8, Windows 7, Windows Vista and Windows XP. Your question is related, it would be better treated in the TechNet for Windows 8 forum.
Click the link here to transfer your question in the TechNet Forums.
Sincerely,
Marilyn
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