I'm unable to download free applications. Message screen "check required".

Similar Questions

• I can't download free applications from the store

  I can't download free applications from the store after upgrade to windows 7 help me

  Hello Mohandas,

  Thanks for posting your question on the Microsoft community.

  I would like to know some information about the problem so that we can help you better.

  You receive all code or an error message when you try to download apps from the store? If Yes, what is the error message?

  Thank you for details on the issue.

  This problem may occur because of these corrupt files and settings. This can also happen because of app download corrupt files.

  I would suggest trying the following methods and check if it helps.

  Method 1:
  Run Troubleshooter app and check.
  See this link:
  http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

  If this does not help, use method 2.

  Method 2:
  Please use the suggestions in this article and check the issue.
  Reference:
  Why can't find or install the application on the Windows Store?
  http://Windows.Microsoft.com/en-us/Windows-8/why-find-install-app-Windows-store

  I hope this information helps.

  Please let us know if you need more help.

  Thank you

• I just bought this new laptop, why I can't download free applications, I get "your purchase could not be executed. ???

  I just bought this new laptop, why I can't download free applications, I get "your purchase could not be executed.   ???

  Hi Jaynecampbell,

  Thanks for choosing Microsoft Community to post your question.

  According to the description above, it seems that you are unable to download apps, you get an error: "your purchase could not be executed. I understand the inconvenience that is brought to you, rest assured, we're here to help and guide you in the right direction.

  I would be grateful if you could answer the following questions:

  1 are you facing the question to download any specific application?

  2. using a proxy connection?

  We will check your time settings and proxy settings. Follow the steps below and we update on the State of the question.

   

  Method 1: Ensure that the date and time are correct on the computer.

  (a) check the Date/time setting by selecting the tile office and then left click on the time in the corner.

  (b) click on change date and time. And then check that the time zone is correct and the time of the internet tab has the ability to synchronize with the time server Internet.

   

  Method 2: Run the network troubleshooter utility.

  (a) open the network troubleshooter utility by sliding into the right edge of the screen, type search (or if you use a mouse, pointing to the top right of the screen, move the pointer of the mouse down and then clicking on search).

  (b) troubleshooting of network entry in the search box.

  Tapping c) or or by clicking settings and then type identify and repair network problems.

  Method 3: If you use a proxy connection, then try to disable the proxy and then try buying.

  Follow the steps to disable the proxy:

  a. open Internet Explorer

  b. click on Tools and then click Internet Options

  c. click on the connections tab and then click LAN settings

  d. disable the server to use a Proxy

  e. click on apply then Ok to save the changes.

  Method 4: Turn off the Windows Firewall and defender and then try to download the application.

  To disable Windows defender:

  a. place the upper right of the mouse and click on search and type Windows defender and press enter

  b. in the window, click the settings tab.

  c. disable the real-time protection real option.

  d. click on save changes.

  To disable the firewall:

  a. place the upper right of the mouse and click on search and type Windows Firewall and click on settings

  b. click on windows Firewall

  c. click Firewall round toggle the left pane

  d. check the option to disable the firewall.

  Note: Repeat the steps for the parameters of public and private networks.

  
  

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 5: Try to separate the Microsoft account to a local then check if you are able to make the purchase.

  Note: In the Windows store, you will need to click on connect and use the credentials online.
  a. hold down the Windows key + C to display the bar of charms, click on settings , then PC settings more.
  b. in the settings of your laptop, click users and under where it says connected to , click disconnect your Microsoft account and confirm.
  c. after the test, try to connect again by repeating steps and click on connect your Microsoft account to re-associate.

  If you have additional problems, please reply to this post and we will be happy to help you further.

• Why can not download free applications when I owe money

  Wwhy I can't download FREE applications when I owe money?

  Hello

  The balance due must be paid before downloading free apps.

• I want to download free applications, but it doesn't let me do it cause I have a problem with my payment, I try to remove my debit card and the option did not appear, I can't choose no for the payment, what can I do?

  I want to download free applications, but it doesn't let me do it cause I have a problem with my payment, I try to remove my debit card and the option did not appear, I can't choose no for the payment, what can I do? This happen after I bought some coins for a game

  You must settle the debt until you can download something else of the podcast episodes on the iTunes Store or select None as the payment option.

  (142394)

• Apps. I can't download free applications without being asked fgor my credit card details?

  Problem downloading free applications.

  iPad Wi - Fi 32 GB iOS 9.3.1

  Every time I try to get a free app and press Install - I receive a request of the window to check my password and then another window to insert my credit card data.

  Why is this?

  You must have an account to store iTunes/App valid even for free downloads.

• I can't download free applications

  Hi, I live in Colombia. I can't download free applications because they ask for verification of payment and I don't have credit or debit cards, or zip code. Thank you for your help

  Check out this link... Create an iTunes Store account, App Store and iBooks Store without a credit card or other method of payment - Apple Suppor...

• Family sharing - allow the teenagers download free applications without the approval

  Set us up the family shares so that we can use music to apple app.  I want my teens to still be able to download free applications they want, but since the family sharing requires entering a credit card, I need to configure askToBuy on their accounts to ensure that they are not using my credit card to buy things.  Is it possible to have a third parameter to solve this problem. The following would work

  (1) the property which requires only the parent for permission for non-free applications (preferred solution)

  2) allowing children to have their own itunes cards linked to their personal account (as they do now) and shopping (free or not of these cards).  Then only trigger the request to buy when their card is 0.

  In addition, I don't want my 20 years, student sophomore to have access to my credit card to buy things. The only way I can get "askToBuy" for it must be him to fix a wrong age on his apple ID.  I would have preferred he go into the truth. You can 'request to buy' option until max at 23? When he came out of the University and, hopefully, on his own?

  .

  You do not discuss Apple here. If you want to see a change in something like this, you will need to provide feedback to Apple to let them know you want to see this change. This isn't the place for this, you use the feedback page. Located here, http://www.apple.com/feedback , then click on the box in this area.

• The Apple Store won't let me download free applications without entering credit card information, how to fix this?

  The Apple Store won't let me download free applications without entering credit card information, how to fix this? (On my iPhone 6)

  You should be able to select "no".

  If this is not the case, this means that there may be a balance at a point that must be resolved before you will have access to free applications again.

  If the apple case support give a call.

• When I connect to my Photo CC account it says "unable to download certain applications now, but it is said that all the time.

  When I connect to my Photo CC account it says "unable to download certain applications now, but it is said that all the time.

  No one can tell you anything without the proper system or other technical details info.

  Mylenium

• Unable to download free music, but get a download error something has gone wrong. Application of XBOX music on windows 8.1

  I am running Windows 8.1.  I am trying to download music for free but get a download error.

  Something was wrong.  Give him another chance. If it happens again, let know us by entering the error below to xbox.com/errorhelp code so that we can investigate

  B32809FC-E308-4E83-9460-2F587751224D

  28/11/2014 - 02:41:20 UTC

  I did but nothing go.

  What's wrong.  I already missed the opportunity to get some free albums.   not a lot of use.   I am happy that I bought anything.   I can download and install other apps.    Yes, I uninstalled the music app and reinstalled.  No help.  I tried to download several times and getting a different error code every time.

  Hello

  I suggest you try the steps suggested by Chanh S from the following link and see if that helps.
  http://answers.Microsoft.com/en-us/musicandvideo/Forum/xboxmusic-xboxapp/unable-to-download-music-from-music-app-in-Windows/a586aed6-58c9-4A2F-9f38-a91b09d21299

  I hope this helps. Let us know if you have other problems with Windows in the future.

• Unable to download free demo of creative cloud.  What should I do?

  I'm not able to download free demo of creative cloud.  What should I do?

  Thanks for the reply but ii has finally worked for me.

• Please help: billing is problem/unable to install free applications?

  I bought two apps a few days ago and never received a receipt for those bought as I had received with others. I don't know if this is all connected or relevant for other information before but when I try to install any application, even if it's free, a notification saying required audit: log view your billing information. When I login it takes me to the account settings. There, it says 'there is a problem of billing with a previous purchase. Update your payment method. "Moreover, the location of security code is empty. What should I do? Were not paid apps then all I have to do is put in the missing info? Help, please

  The message "problem with a previous purchase" implies that iTunes has not been able to collect money for your last purchase, and you must therefore to iTunes for it: pay a balance of the iTunes Store - Apple Support

  You will not be able to download anything else (including free items and app updates) until it is paid off. If your existing card is not accepted (the security code field will not display when you access then the payment details for card security reasons) you have another card to try, or iTunes gift cards available in your country to pay what you need?

• Unable to download the application over wifi

  Hello!

  Hope that everyone else is doing great!

  I need assistance with the download request.

  Whenever an application is more that 100MB ios detects that it cannot be downloaded because it's over the limit, that what I do is to connect to a secure WiFi hotspot. I can browse and stream, but every time I download as update of iOS or just update my apps it does nothing and I have just an error message. I did research on all the forums to get a fix, which includes logging on Apps Store, force reboot and enable restrictions, but none of that works. However, when I connect to another iPhone via personal hotspot, it downloads but I can't always have a friend that will bring a personal hotspot when I needed. Is there another fix or troubleshooting steps I can do?

  Please see the screenshots.

  .

  Thank you for your help.

  Try:

  (1) reset network settings: settings > general > reset > reset network settings. Join the network again.

  (2) reboot router/Modem: unplug power for 2 minutes and reconnect. Update the Firmware on the router (support Web site of the manufacturer for a new FW check). Also try different bands (2.4 GHz and 5 GHz) and different bandwidths (recommended for 2.4 to 20 MHz bandwidth). Channels 1, 6 or 11 are recommended for 2.4 band.

  (3) change of Google DNS: settings > Wi - Fi > click the network, delete all the numbers under DNS and enter 8.8.8.8 or otherwise 8.8.4.4

• BlackBerry smartphones help me! I want to download free applications

  
  

  Hello

  @sdgardne: I think majesty7232 means that, to have a PayPal account, he or she can buy application AppWorld are available. but this isn't the case.

  *****

  @majesty7232 on why: well, ask your operator. They know better than us. For AppWorld to be available in a country, include an agreement by all businesses in this country that support the BlackBerry services, as well as the agreement of the Government (some applications cannot be authorized by a Socialist Republic, so all the apps that are already published on AppWorld should be reviewed by the Vietnamese Government first).

  *****

  That being said, if you want to download applications for your BlackBerry smartphone, you can use several stores: Mobihand, Handango, GetJAR, BPlay, Handmark and of course AppWorld (the young of all stores!).

  If you want your PlayBook Tablet applications, so it is different since the AppWorld is the single entry point to download apps on a PlayBook. You will need to wait for RIM to sell the PlayBook to the Viet Nam.