I'm unable to download games, programs, etc from the internet.

I'm unable to download games, programs, etc from the internet.  It started a year ago and I still have the problem.  I click on "Download", the dialog box appears, click "run" dialog box appears indicating the time to download, and then click "Run" and the dialog box disappears without ever finishing.  Anyone know what is happening, why and how resolve it.  Please keep in mind I'm not savvy with the computer language and need answers in the form of simple.  Thank you

There is no way to accurately diagnose that lasts a year and with so little information. You should start by ensuring that the computer is free of viruses/malware:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

Post back with the results for further assistance.

If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). If possible, have all your data backed up before taking the machine into a shop.

MS - MVP - Elephant Boy computers - don't panic!

Tags: Windows

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