I'm unable to install the printer driver for HP OfficeJet G55xi

I am trying to install the printer driver for HP OfficeJet G55xi.

When I went to the HP site, it said to install Windows 7 operating system printer driver, by plugging the printer on my Windows 7 computer using a USB cable.  I did, but it was not installed.

I also need to install the HP Director software.

I had a computer technician to connect remotely to my computer to install the printer.  He had to install additional tools that are available on the same site where I tried to install the printer driver.  I don't know how he did, but I watched it.  Anyway, he managed to install additional tools, which resulted in the printer being installed correctly.

It's a pity that the site where I download the printer driver does not provide adequate instructions for how to do this.  I guess the solution is hiring a computer technician to do it for you.

Tags: HP Printers

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