I'm unable to remove the protection, when I open the file - properties - security. I don't have an option to remove protection, how can I remove it?

I'm unable to remove the protection, when I open the file - properties - security. I don't have an option to remove protection, how can I remove it?

Hi aymana10507726,

With player application you can not remove the protection.

However, you can perform using Acrobat application.

Remove password security

You can remove security from an open PDF if you have the permissions to do so. If the PDF is secured with a security policy based on server, only the author of policy or a server administrator can change.

Open the PDF file, and then click Tools > Protect > Encrypt > remove security.

Your options vary depending on the type of password security attached to the document:

If the document contains only a Document open password, click OK to delete the document.

If the document contains a permissions password, type it in the box, enter the password, and then click OK. Click OK again to confirm the action.

Kind regards

Nicos

Tags: Acrobat

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