I need a driver/files mouhid.sys, my mouse support does not work. Please thank you!

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  PS No peripherics are connected, the wireless is disabled

  Hi seymar,.

  I suggest that you run a tool to restart system on the computer and check if it works.

  If you have a Windows Vista installation disc, you need to restart (boot) your computer using the installation disc. If you do not restart your computer from the disk, the option to repair your computer will not appear.

  1. Insert the installation disc.
  2. restart your computer.
  Click the Start button, click the arrow next to the lock button, and then click restart.
  3. If you are prompted, Press any key to start Windows from the installation disc.
  Note If your computer is not configured to start from a CD or a DVD, see the documentation provided with your computer. You may need to change the BIOS settingsfor your computer. For more information, see BIOS: frequently asked questions. 4. choose your language settings, and then click Next.
  5. click on repair your computer.
  6. Select the operating system you want to repair, and then click Next.
  7. in the System Recovery Options menu, click Startup Repair.
   
  Check out the link for more information below.
  http://Windows.Microsoft.com/en-us/Windows-Vista/how-do-I-fix-a-boot-startup-problem

  If the previous step fails then I suggest that you run CHKDSK on the computer to check if there are any errors on the hard drive.
  1. Insert the installation disc.
  2. restart your computer.
  Click the Start button, click the arrow next to the lock button, and then click restart.
  3. If you are prompted, Press any key to start Windows from the installation disc.
  Note: If your computer is not configured to start from a CD or a DVD, see the documentation provided with your computer. You may need to change the BIOS settingsfor your computer. For more information, see BIOS: frequently asked questions.
  4. choose your language settings, and then click Next.
  5. click on repair your computer.
  6. Select the operating system you want to repair, and then click Next.
  7. in the System Recovery Options menu, click on the command prompt and type chkdsk command-line /f and wait until the scan is complete and later to restart the computer and check what is happening.

  For more information please visit the link below.
  http://Windows.Microsoft.com/en-us/Windows-Vista/make-system-repairs-from-the-Windows-recovery-environment-from-Windows-Vista-inside-out Important: when running chkdsk on the drive hard if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data may be lost.

  I hope this helps!

  Halima S - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

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  Model: HP Probook 4420 s

  Type: XT940UT #ABA

  Operating system: Windows 7 Ultimate

  BIOS version: 68AHHH Ver.F.20

  SM BIOS Version: 2.6

  Hardware Extraction layer: Version 6.1.7601.17514

  Jason,

  Sorry to hear about your friend and your problem.  The BIOS password cannot be reset without the help of HP.  They will need some information from your PC and increase your case.  I recommend you give them a call.

  -wes

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  Hello

  Welcome to the Microsoft community.

  I see that you are facing problems with DVD player.

  1. When you say "drive of DVD (F) is an a Toshiba" is an external drive or internal?
  2. Are what fixit you referring?

  You can try the steps from the following link and check if this solves the problem of DVD player:

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  http://support.Microsoft.com/kb/929461

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  Hello

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  Good bye

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