I need help, guys from Sony has lost my phone

Hello and thanks for reading.

So I sent my phone to the service center of Sony Xperia to Canada, Bay 32-2300 Hogan Drive Mississauga, Ontario L5N 0C8, it was at the beginning of August because my Sony Z2 started acting by itself (touch screen) after I tried to test the function of water proof which was a much advertised. So after 2 weeks, I called sony service 1-866-766-9374 (number) and they said that they already sent me the device, I asked the tracking number and after that I checked it, my phone was apparently sent to the wrong address. I reminded once again, I explained, and they said that they will call me within 24-48, and here I am with no phone and no call coming (it's been 48 h). So, what should I do? I will never receive my phone? It's been almost a month of waiting...

Proof: http://imgur.com/a/4YAy6

Contact your local support of Sony Xperia.
http://support.sonymobile.com/global-en/contactus/

Tags: Sony Phones

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