I need help to cancel my subscription
I need help to cancel my subscription
Cancel your membership creative cloud
Tags: Adobe
Similar Questions
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NEED HELP FOR CANCEL THE SUBSCRIPTION AS SOON AS POSSIBLE!
Hi I need help, cancel a subscription to adobe creative cloud, the thing is that I read the terms and how to cancel and he tells me that I am to be charged an additional amount of the subscription, as it exceeded use of 30 days or something, but I am not the user of this subscription as my brother used it for his work for the College , and I was assured by him that there can be no agreement to pay extra fees at the cancellation, surely you can see many hoe of a stress for me because I can afford is more to keep being charged for a subscription that is undesirable, I can't communicate with my brother either as it wandered off and is no longer, we are in contact It's very frustrating because I read the old process even on how to cancel it over a hundred odd times now, and I am amazed how easy ADOBE to subscribe but de-s' subscribe, it seems a bit of a scam too me just to get more money, I do not wish to be charged a residual amount, or whatever it is, all I want is to stop money coming out of my account free of charge! If a member of staff could please support me on that I would be very grateful that I have a lot more important accounts payable and simply cannot continue in this never-ending cycle.
Thank you.
Sam, here's what you can try: phone support | Orders, returns of trade
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I need help for cancel the subscription.
I can't cancel the subscription and I do not use the product, I need it to stop hitting my credit card (that I can't delete either)
Help please!
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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I need help to cancel my account creative cloud I wrote the wrong email address when I created it
I need help to cancel my account creative cloud I wrote the wrong email address when I created it. Is there a way I can do?
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
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Please help to cancel my subscription of single-app creative cloud for Acrobat Pro (at least) which has been subscribed by mistake and now I am penalized for her 3 months. Cannot find the tab cancel the plan to manage the website of adobe India tab. Help, please...
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Hello, I need help for cancel the payment on my adobe account.
Hello, I need help for cancel the payment on my adobe account. I'm from Peru, Im paying a monthly fee as a student. Help, please...
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Need help to cancel subscription to creative cloud and Live Chat does not work
I need to cancel a subscription to creative cloud and Live Chat does not work for me. The cat only sent me:you are not currently connected to a representative of the chat. When a representative has been online and I can't send my message.
Hi Joshua_U,
I ask you to perform undo these links mention operations
http://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
http://helpx.adobe.com/creative-cloud/help/manage-creative-cloud-teams-membership.html.
In case you are unable to complete it, please inbox me your order number.
Note
Kind regards
Baudier
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Hi adobe communities.
I was wondering if someone could kindly help? Please, I beg you.
Currently, I am based in Melbourne since April. I came to the United Kingdom.
I intend to sign up to the below plan in the coming days when my trial ends. Come February 2016 (for 6 months), I'll be back to the United Kingdom in recent years.
It's regarding Adobe Creative cloud (for Photoshop and Lightroom) an amount of $9.99 per month plan.
Q1. If me sign up for a subscription to Adobe and start using Lightroom in Australia now... in 6 months when I move to the United Kingdom, what steps should I do so that things will run smoothly for me in terms of Photoshop and Lightoom? Can someone please clarify, step by step, please?
Q2. I'll LOSE all the presets and also all action I did my edited and imported images that I've done so far in my Adobe Lightroom (in Australia)?
OR I'll be able to transfer all my Australian presets and imported images published to my NEW Adobe in the United Kingdom?
Q3. I noticed there are only 2 subscriptions: Annual Plan - pay monthly & annual Plan - prepaid.
My question: is there a plan monthly - paid monthly?
So am I right in saying that: if I choose the Annual - Plan paid a monthly subscription now... .and in February 2016 (duration of 6 months)... when I cancel that subscription, I will be always deducted 6 months x $9.99 = $60 for my rest of commitment 6 months... I just wanted to clarify so I know where I am.
Q4. How can I Cancel when it comes to January 2016? What are the steps...
Q5. My Lightroom trial period is about to end in a few days time... If I just decide to sign up and start my monthly subscription (for example in 3 weeks) I'll LOSE all my presets of action and program of the edited images, I currently have in my Lightroom trial?
Q6. Am I just creative cloud Adobe (for Photoshop and Lightroom) $ 9.99 per month plan has only 2 GB of cloud.
Which means at some point soon, I have to remove my images currently published from Lightroom in order to continue to import and working on new images...
Thanks very much for kindness for all your answers... deeply and sincerely appreciate it.
Thanks again,
Kevin
Hey Kevin,
- You can check the Change the country associated with your Adobe ID link.
- The actions presets are stored in the memory of your computer and associated subscription or adobe ID. So unless you change the computer, everything associated with applications will remain the same.
3. Yes, we have only an annual Plan - pay monthly & annual Plan - paid in case of cloud Creative photography program
After Six months, when you will spend in the UK then:
PREPAID ANNUAL plan - you can continue the subscription without cancelling if you buy
Paid MONTHLY - ANNUAL plan, you can continue to use the subscription if you want to use the billing information, address and e-mail id of Australia you do not need to cancel
Or, you must cancel and redeem the subscription with new details
When you cancel after 6 months, there will be some early termination fee which will be 50% of the remaining months. You can check the link plans creative cloud pricing and membership | Adobe Creative Cloud
For more information
4. to cancel the subscription, you can check the link below.
Cancel your membership creative cloud
5. No, all edited images and presets will remain the same because they are saved in the memory of your office.
6. Yes, you reason that Adobe Creative cloud (for Photoshop Lightroom &) $ 9.99 per month plan has only 2 GB of space cloud. Given that all the images are stored on your computer's memory, the cloud storage space is not used.
Kind regards
Hervé Khare
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Please help to cancel the subscription to Premiere Pro duplicate
Hi Please help to cancel the one subscriptions to the Premiere Pro due to the extra double subscriptions because of the delay of payment. My ID REMOVED I thank you in advance
[personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not the Adobe support, please do not post personal information]
Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday
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I need help, cancel my membership stock as soon as possible please!
Hello
Please contact support using the options below
Thank you
Bev
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Need help to stop my subscription to creative cloud please as soon as POSSIBLE.
Hello
I pay for a service I'm not having. I had two credit cards that are supported with the annual subscription, but I don't even have the serial number. In my account I've recorded them, but im being cool with the money anyway. I need help please, I can't continue to pay for this.
You can also try to contact support at this link: I still need help
Guinot
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Help for cancel the subscription required
Hello! I would like to end my subscription to my monthly salary for Adobe Flash Professional because of my studies ended. It is impossible to do online without help and there's just endless circle of links I need to visit without result. I did a search online that many people faced with the same problem for years. How can it be like that? So unfair how Adobe wants to control my bank account. In this case, I am disappointed by the service from Adobe. I hope someone from the Adobe staff can help me with this question (hoping to not send me links, but with real assistance with the cancellation process). All the best, Dace.
Hello
In order to cancel the order, please contact customer service
You can check: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For more information on cancellation: cancel your creative cloud membership
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I have to cancel my subscription now.
I wanted to download Photoshop for a project that takes tomorrow, but after I confirmed my payment information, I realized that my order would be processed only in the next 24 hours, when I won't need the application. Please HELP me CANCEL MY SUBSCRIPTION or other, my parents might get pretty mad at me that I ask them before you send payment information.
PLEASE PLEASE PLEASE HELP.
Thank you
a 17 years old student in need of immediate assistance.
Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html
-or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp
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I need help to undo the creative cloud
I need help to stop my subscription creative cloud and for me this site is super confusing... I keep sent in circles on a loop and can't talk to someone or get a unique phone number to talk to someone of very frustrating.
Someone at - it a phone number to talk to a real person on the phone?
What about Melissa
We are sorry that you wish to cancel your subscription. If you are facing technical difficulties preventing the use of your membership, please contact our support team directly at contact us. Please be sure to connect to http://www.adobe.com/ with Adobe ID linked to your membership before contacting our support team.
If you have a full creative cloud plan, one App or photography to the month then please see cancel your subscription or membership. Creative cloud for more information on how to cancel your subscription page to manage account.
If you have an annual plan of complete creative cloud, one App or photography and wish to cancel your membership then please contact our support team directly. (be sure to connect to adobe.com with your Adobe ID first)
If you have a full creative plan Cloud, one App or photography monthly or annual and are located in a country listed here then contact our team of assistance directly to update your member status.
Guinot
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I want to cancel my subscription, how do I do this?
I have a subscription of the year, but I needed it for one month only, and the customer service representative told me that I could cancel once I was finished using it, but now it is difficult to find a way to cancel it, despite all the steps on the page of frequently asked questions. They are also billing me tomorrow and I would like to avoid this.
Hi cb07119,
Please contact Adobe Customer Service, and they will be able to help you cancel your subscription. Here are the details: contact customer service.
Best,
Sara
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