I need help to retrieve my hard drive using the recovery of Neosmart disk (it takes days)

To get a better perspective, I'll tell you the history of what has gone wrong.

What happened is that the computer has a virus and it changed some coding on the computer. When this happened to that my computer wouldn't let me enter my account and the only account that I could go on was the administrator account. I tried on a few websites and the other microsoft Web sites told me to do something with the command userinit or something like that, which led to the black screen of death that I managed to fix it on my own.

Another website told me to use the recovery disk but like a lot of people that I don't have a recovery disk, I only had a reinstallation disk that said I could fix the computer, but it would delete all hard disk that I didn't, I need the intact files because they are important to my family.

Then I discovered on the recovery disk that you can buy from Neosmart.com and this disc is made like the original Vista recovery disk. Anyway I bought it and I clicked on "Automatic repair" and it comes up with 2 dives eligible for recovery (it says at the top) a player is 10 GB and the other is 288 GB (it says active is the 288 GB we) I clicked on repair automated on one of them, but I don't remember. Apparently fixed it (coding I guess) and I restarted but no consideration was there. He says "Please wait" for a long time, then it comes up with a single account that says "User" I click it and it says user name and password you will need to connect to a computer at school or something. I put my username and password anyway and it does not of course and it comes up with "the specified domain does not exist or could not be contacted.

So, I went back on the recovery disk and I so I click on system restore to get my stuff back and I can put it on a previous date until the virus has arrived and I click on it, then it is said that his recovery, files, but just like that, I let him recover and he was recovering for 3 days before I came on this site and tried something but it did not work. Like I said before it is 288 GB so I guessed it would take a long time to recover only the amount of data, but it seems just silly.

Could someone please help me with this with words that I can identify the disk recovery Neosmart.com please

Important additional information

I said before that I don't remember what I have fixed drive, the thing is that there might be I have set the wrong drive, but to be honest at this point, I feel like if I do a movement without knowing what it will do, im going to lose what's on that hard drive

Important files are not for work, they are files containing family photos of many years we couldn't print on paper of good quality printing. There is no other copy of these pictures and I really want to keep them, even with my parents.

The recovery of Neosmart disk contains the following options

  • Auto repair
  • Score editor
  • Browse/Backup of files
  • Internet browser
  • Launch the command line

Within the Automated repair is where you can get the system restore. The others you can kind of guess, if you want to know so just ask.

Help, please

Thank you

To recover the photos, you can remove the drive and it slave on another computer (you can get very cheap external envelopes) and remove your data (you have just learned an important lesson in why you need to have backups).

Once you have saved your data, your best bet would probably be to reinstall. A good Web site for the removal of malicious software is that one.
http://www.selectrealsecurity.com/malware-removal-Guide/

Good luck!

Tags: Windows

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