I need to change my password. I've been hacked. Someone is using my email address to send messages to my contacts

My email address has been hacked to send spam under my name.    I have to close my account or change my password.   Help, please.



HotMail has its own Forums, so you can ask your questions there.

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Compromised account - access unauthorized account - how to recover your account

Hotmail hacked? Take these steps


Proceed to a very thorough check for malware and then change your password by e-mail.

It is possible for a person to send the email that 'seems' to be of your
account but that is not really - called "Spoofing." That means its 'Possible' emails
were not really you, although they may have your contact list. Have someone
who receives the e-mails to check the header to see where he is actually sent by and
NOT only the answer to the address.

How to read the message headers

E-mail spoofing

E-mail spoofing and Phishing

Understanding E-mail Spoofing

Fraudulent emails (false)

Google search - email Spoofing


If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be more difficult to detect as the

No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.

It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.

Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

Malwarebytes - free

Run the malware removal tool from Microsoft

Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)

Microsoft Malicious - 32-bit removal tool

Microsoft Malicious removal tool - 64 bit

also install Prevx to be sure that it is all gone.

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/   <-->
http://info.prevx.com/downloadcsi.asp  <-->

Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

Try the demo version of Hitman Pro:

Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).


If necessary here are some free online scanners to help the


New Vista and Windows 7 version

Original version


Other tests free online


Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.

Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-

Enter this at the command prompt - sfc/scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker
(SFC.exe) program generates in Windows Vista cbs.log

Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

How to run the check disk at startup in Vista


If we find Rootkits use this thread and other suggestions. (Run UnHackMe)


I hope this helps.

Tags: Windows

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