I need to contact ADOBE customer service, I just bought adobe photoshop and elements for windows first, but I have a Mac. Can I change the purchase? Thank you. Mauro
I need to contact ADOBE customer service, I just bought adobe photoshop and elements for windows first, but I have a Mac. Can I change the purchase? Thank you. Mauro
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
Tags: Adobe
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I just bought a ScanSnap scanner and it came with Adobe Acrobat Standard for Windows - but I have a Mac - can I get the Mac version?
Hi Dcee3,
Acrobat Standard was developed for the platform Mac Mac version is not available. It can run on a windows machine.
Kind regards
Anand
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Hello!
How can I remove or simply cancel my 1 year plan were adobe photoshop, I pay months 19.35, but I have no need of this plan?
Sorry to hear that, you can check this link: return, cancel or change an Adobe order
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Hello is anyone here! I need to buy adobe photoshop and illustrator, but I want to pay all at once, is the annual one should I choose? pre paid? Can I choose a less expensive option because I can't really afford it. I was also wondering if I could buy or install an older version of this program on my Mac from Yosemite, because I need it urgent. Thank you
Subscription plans are your least expensive option on an annual basis, but do not continue to pay each year in order to continue using them. The alternative is to buy CS6 which is much more costly in terms of what you pay in the year (day).,... almost all of the costs.
Buy CS6:
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Adobe Photoshop and Elements 10 first
I bought Adobe Photoshop and Elements 10 first, but the DVD will not load. Help!
It is possible that the drive is faulty. You can read the contents of the disc? If you are unable to find a file that looks like an executable file for the type of system you have, then you must contact support to verify that your disks are defective and they can probably point you in the right direction for obtaining new disks.
Here are some links to help get in touch if you need:
http://www.Adobe.com/support/chat/ivrchat.html
http://www.Adobe.com/support/download-install/supportinfo/
Apart from that...
You should be able to download the software as trials via the links below and use the serial number of the disks to activate.
l http://prodesigntools.com/Photoshop-Elements-10-Direct-Download-Links-PSE-Premiere-pre.htm
Don't forget to follow the steps described in the Note: very important article Instructions on the pages to download on this site.
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I bought adobe photoshop 13 elements, how to recover instalationsfilen I have my serial number.
PES 10, 11, 12, 13, 14 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html
You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html
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I bought Adobe Acrobat XI Standard for Windows. I now have an iMAC. How can I get the download for my iMAC?
You must run a swap of platform. Serial numbers are platform specific.
Exchange a product for a different version of the language or platform
Mylenium
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Wanted to install adobe photoshop and elements 12 first. But I don't have a disc for the cd. I tried to download, but the link says "file not found".
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
PES 10, 11, 12, 13 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html
PE 10, 11, 12, 13 - https://helpx.adobe.com/premiere-elements/kb/premiere-elements-downloads.html
You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
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I made a mistake. Buy Adobe Premiere elements 13 but BONES badly chosen. Now, I got the Windows version, but I have a Mac. How to transfer my license for the Mac version?
Here's how to swap: order product. Platform, language swap
but I think that your license is double platform. Download the mac version and see if your serial number will be activated. If this isn't the case, at least, you will have the 30 day trial to use while you wait for your platform swap.
Downloads available:
- Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
- Acrobat: XI, X | 9,8 | 9 standard
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7
- Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7
- Lightroom: 5.6| 5 | 4 | 3
- Captivate: 8 | 7 | 6 | 5
- Contribute: CS5 | CS4, CS3
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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Problem installing Adobe Photoshop and elements 11 first
I have just bought this program and try to install it on my computer for the first time, but get an error when I try to play the Autorun.
Then when I click 'OK', I get a screen of unreponsive:
No idea what I could do wrong?
Allows to give time for the DVD to load and then click Open the folder and run setup.exe.
Alternatively, you can try this application running from the desktop. http://helpx.Adobe.com/Creative-Suite/KB/install-Creative-Suite-5-CS5.html
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Why more expensive than buying just the upgrade for Adobe Photoshop and elements first?
I currently have Photoshop and first elements 12 installed on my mac and when I go to upgrade to 13 the price increases just to buy both because of the sale. Can I buy it for the cheaper price and uninstall the current version?... or what I need to upgrade and pay more money?
An upgrade is identical to the full version. It's just a pricing formula that Adobe offers to existing customers throughout the year. But Black Friday offers and holidays are usually best.
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OK, a lot was not realized on the forum of support coz no help is nowhere else and am feeling unloved right now
Hello
You can see the link below for more information.
Exchange a product for a different version of the language or platform
Hope this will help you.
Kind regards
Hervé Khare
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I need to reactivate Photoshop CS4 because I have a new hard drive in a reminder for my 2.5 yr old iMac last operating system running. When you open the program, I was told to contact Adobe support and give them an error code: 150:30. Please help with permission. ?
You can repair it yourself. I have a screenshot guide. You use app the Mac Terminal and a python (.py) script that comes with the recovery of the license for the Mac package.
Don't forget to leave a space after typing sudo python and note that your password will not display any points. Simply enter it blind.
Start 11 Message and take your time. It does not work. Layout error 150:30 opening Photoshop cs4 on Macbook Pro
Gene
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Hi, I bought acrobat adobe pro ms with order number: 12287735659 but I have not received the download link and the serial numbers of adobe and had this message there is a problem processing your order, please contact our Service team customer to 800 448 1642 for assistance. my credit card is already loaded, but not received numbers.please series suggest
Hi Kunal,
If the problem still persists, can you please contact the support for this issue through https://helpx.adobe.com/support.html#/top_products.
Please do not hesitate to me message in person if assistance is needed.
Concerning
Stéphane
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LR and PS will not update 'Download error' 49 customer service contact? anyone had this problem and how to solve? was running windows 8.1 and now running windows 10 but had the same problem with two BONES
Check your hosts file. to help with this and more:
Log, activation, or connection errors. CS5.5 and later, Acrobat DC
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