I need to disable a copy of my Lightroom 6.1.1 and reactivate the new laptop.

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• I need to disable a copy of Dreamweaver CS5 so that I can activate it on another computer. The first computer crashed, so the program is more about it. How do I disable?

  I need to disable a copy of Dreamweaver CS5 so that I can activate it on another computer. The first computer crashed, so the program is more about it. How do I disable?

  I was finally able to get on a chat session with an Adobe employee and the problem has been resolved. She told me to "Skip This Step" then screen here and it worked (when I had tried that before, it did not work, but that was before the deactivation was made for the computer on which crashed). I hope that this will not cause any kind of problem ID and password in the future, but for now, the program is back up and functioning normally.

• Do we need to disable Adobe products before reloading? Can I backup and restore without disabling? Reinstall Adobe products require first deactivation?

  I work for a firm of managed services. We need to reload the operating system on a client computer that uses the creative suite of Adobe products. Do we need to disable Adobe products before reloading? Can I backup and restore without disabling? Reinstall Adobe products require first deactivation?

  You must disable before uninstalling the software/system.  Just open one of the programs and choose Help-> Deactivate.  If it is part of a suite, it will disable the entire suite.  Products/suites separate need separate deactivations.

• My iMac crashed and will not trigger upward.  I bought a new IMack.  There is no way I can I disable the Deluxe Suite CS3 on the machine 'dead '.  My Apple notebook has been stolen and had the second CS3.  I just can't disable and reactivate the CS3 on th

  My iMac crashed and will not trigger upward.  I bought a new IMack.  There is no way I can I disable the Deluxe Suite CS3 on the machine 'dead '.  My Apple notebook has been stolen and had the second CS3.  I just can't disable and reactivate the CS3 on the new machine.

  If you see an anomaly of counting activation, contact adobe for hourly pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html and request an account reset activation.

• never had a disc of windows vista with the new laptop and no option to make a recovery disk, and I need to format my laptop to factory / clean, help!

  never had a disc of windows vista with the new laptop and no option to make a recovery disk, and I need to format my laptop to factory / clean, help!

  How to get Vista recovery Media and/or to use the Vista recovery Partition on your computer.

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Ask them if you can also make recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

  They will tell you how to do this.

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  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  Save all data, because it will be lost during a clean installation.

  See you soon.

  Mick Murphy - Microsoft partner

• I have 6 LR on my desktop and notebooks (as the license allows). Just got a new laptop computer and uninstalled the old laptop, but now I get the error that I have to disable a computer before I can activate on my new machine. How can I disable an instanc

  I have 6 LR on my desktop and notebooks (as the license allows). Just got a new laptop computer and uninstalled the old laptop, but now I get the error that I have to disable a computer before I can activate on my new machine. How can I disable an instance that has already been uninstalled? Thank you!

  You are now logged for all activations.

  You can activate (sign) on 2 installations simultaneously.

  Let me know if you still have a problem.

• I have photoshop cs3 on my old laptop - need to put it on the new - was a gift from a business associate - do not have box with me - last need to load on the new laptop series 3

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  Hi Talia Casey,

  Please visit the link below to find the serial number and download link:

  https://helpx.Adobe.com/x-productkb/global/find-your-serial-number.html

  https://helpx.Adobe.com/Creative-Suite/KB/CS3-product-downloads.html

  Concerning

  Sarika

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  I have creative cloud on old acrobat to want just laptop - not sure that I need - to read, edit and combine files. I want to install the new laptop - how to do basic software?

  Hello

  You can check the following link and download Acrobat on your new machine.

  https://creative.Adobe.com/products/Acrobat

  You simply allow the way which you license your CC package.

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  Sukrit diallo

• I bought CS6 a few years and I'm happy with it. I installed it on my desktop and a laptop. The laptop, which is a PC, needs to be replaced. If I uninstall CS6 her, can re - install on the new laptop? Also, if I buy a Mac, can I I still

  CS6 bought a few years ago and it installed on my desktop PC and a laptop computer. The laptop needs to be replaced. If I uninstall CS6 in the laptop, I can reinstall it on the new? Also, if I have supplier a Mac, can I install Mac instead of PC version free of charge?

  Yes, you can install it on the new laptop.

  For more information on the activation or deactivation of Adobe products on your computer, please follow the instructions contained in this document:

  Activate or deactivate an Adobe product

  You can also make reference to: connect and disconnect from the desktop Adobe Creative Cloud application

  You can see answers to other frequently asked questions creative cloud here:

  Forum FAQ Creative_Cloud

  I hope this helps.

  Concerning

  Megha Rawat

• Laptop won't turn on. Need files out of old HDD to the new laptop.

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  Hello

  Download USB Sata external pregnant for 2.5 " HARD drive. Get your old HDD in it and copy all the files you want on the new HARD drive.

  You can buy something like that on a sales site auction or e-store.

  I'll give you a few links here, here or here. I recommend buying the model with USB 2.0

  If you want to be sure, then everything will work the buy on Newegg.

  How to take off your old HDD laptop? All the information in your service dcumentation here (page 123).

• I bought a new desktop computer.  Can I disable my 13 items first on my old desk and reactivate on my news desk?

  This past June, I bought the first 13 items that I installed on my laptop and desktop.  Now I bought a new desktop computer.  I need to know if I can disable first 13 on my old desktop items and reactivate on the new. If I can how do you?

  Thank you

  Hi Charles,

  Please see this link: connect and disconnect activate Cloud Creative applications

  Kind regards
  Rahul

• Can I uninstall a copy of Photoshop Elements on a computer and use the license for installation on a new computer?

  How to transfer a license for Photoshop and the premier items from one computer to another?

  Yes, or you can have it installed on both.

  You can install and activate the perpetual software (purchased) two computers of the same type (mac or pc), as long as you use it on one at a time. (multi product platform can be installed on the pc and mac platforms)

  It is advisable to disable the software on a computer on which it will be is most used, especially before giving away or selling the computer or reformat the hard disk. Please see this link: How to disable the software.  This frees an activation if you have the option to install the software on another computer at any time.

  Please see this link if you need to download:

  PES 10, 11, 12, 13 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

  Guinot

• Need help to make my printer work with the new laptop.

  I just bought a laptop ACER Aspire V5-571. At the Windows experience index. Intel (R) core, 64-bit. My current project is gettting my 2005 Dell all-in - one 944 to work with my new laptop. I passed on the line and installed the recommended driver and used the printer to scan a document I then sent an email, but for some reason my computer any it will not print a page from an online account. Keeps saying needs of troubleshooting and I need to download the driver, which I did, a Vista 7 64-bit-compatible driver. How can I make this work? or what other driver or update do I need?

  It seems that Vista drivers are the latest Dell has provided.  I noticed that, they say, you have to install all the drivers for this device before installing the Vista (s).  I found the link depending on whether you should check out

  http://support.Dell.com/support/topics/global.aspx/support/KCS/document?&docid=270659&doclang=en

  Some older printers have no Windows 7 drivers, but usually the work of those of Vista.  If they are not, you can use XP mode if you have the professional or Enterprise version of Windows 7 Ultimate.  If you have the Home Premium version, you can use him anytime upgrade to professional for $90.  Of course to buy a new printer is always an option too.

  As you probably know, it is the responsibility of the manufacturer to provide drivers.  Many manufacturers have refused to provide any Windows 7 drivers for older devices.

  Good luck.

• Need to download Elements 5.0 for the new laptop

  Hi there, I bought Elements 5.0 in 2007 and continue to use it. But I can't find a place to download a copy on my new laptop. 5.0 is no longer supported and available for download? Thanks, kj

  All the known resources for download of older versions of items go no further than version 8.  It is likely that version 5 would be problematic on a newer OS if it could be installed at all.

• Do we need to disable Javascript in Firefox / Options / content box? Or just in the Java Control Panel?

  Need clarification on issues of Java. It is clear that we can disable Java in the configuration java itself or via the plug-in Panel.

  However, what about the firefox options menu? When you click on Tools_Options_Content and then you can check or uncheck 'Enable JavaScript' - which is sure to be checked/enabled or also belongs to the security concern w / Java now?

  Hello aladria, javascript is a different technology from java. Firefox 18 will not automatically execute the vulnerable version of the java plugin - on websites where it is used, you will need to enable it manually. in case you want to totally disable the java plugin because of the latest reports of the vulnerability 0-day-you can do it in firefox > addons > plugins.