I need to download CS6 on my new computer (Windows 10) but it does not show the Akamai download manager on the list of program files to download.   Where can I find?

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• I inserted my cs6 disk into my computer to reinstall, but it does not start the installation process.  I can not eject it from my machine.  What should I do?

  I'm totally frustrated.  I can't get my cs6 disk to install on my machine.  It will not yet be ejected.  I have a PC, but I have not tried anything because I have no idea where to start.

  Hi bill7575,

  Please download and install CS6 from the following link: download Creative Suite 6 applications

  Kind regards

  Tanuj

• Hi, I have 4 of Lightroom, but it does not support the new objective of pd 10-30 for my Nikon 1. It is supported in LR5. Can I download the profile of this lens and install in LR4?

  Hi, I have 4 of Lightroom, but it does not support the new objective of pd 10-30 for my Nikon 1. It is supported in LR5. Can I download the profile of this lens and install in LR4?

  Wow! It worked! Thank you very much! You just saved me buying a new verion of Lightroom (which is of course why Adobe does not update these profiles automatically).

  Thank you very much!

• Hi - I recently bought a new iMac. I have a design Premium cs5 recorded which is an upgrade - I have no disk for cs4 but the qualifying serial number for it. I installed cs5 via download on my iMac, but it does not accept the ser

  Hi - I recently bought a new iMac. I have a design Premium cs5 recorded which is an upgrade - I have no disk for cs4 but the qualifying serial number for it. I installed cs5 via download on my iMac, but it does not accept the serial number. If anyone can help. Anyone who thinks that Adobe will lose a lot of customers with no chat or calling users cs5 support?

  You can support the serial number and activation support.

  Mylenium

• I have a new iMac and used the disk to install version 6 of photoshop, but I have upgraded to version 12, but its installed version6. How can I get version 12? I tried to uninstall, but it does not ask the serial number version 12. Thank you

  I have a new iMac and used the disk to install version 6 of photoshop, but I have upgraded to version 12, but its version 6. How can I get version 12? I tried to uninstall, but it does not ask the serial number version 12. Thank you

  If you want version 12, then you don't need to install version 6, you must install version 12.  If you are really talking about Photoshop Elements, not Photoshop, then the link below, you should get to the download.

  PES 10, 11, 12, 13, 14 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

• New installation of XP PRO sp3 does not recognize the 500 GB HD

  OK, here are the details:

  System: Computer PORTABLE of Acer Aspire 1700 Pent4, 2 GB of RAM, 80GB (3.5 "full-size, trainee) IDE HD [this is the original HD on this laptop of size important which is designed to use disks 3.5" hard].

  Initial situation: Windows XP Pro (SP3 integrated) installed on HDD of 80 GB and works without poblems. BIOS does NOT show the ability of the intern HD in the BIOS screen. BIOS reports only the model and the serial number of the HD, and there is no options to specify the HD type/format (e.g., MLA, etc.)

  Available: Win XP Pro bootable CD slipstreamed with SP3; It is tested and verified work well to install PC or laptop!

  When running XP Pro on a partition internal 80 GB HD, and when I join a brand new WD 500 GB IDE HD via USB, HD is recognized correctly. I can partition and copy data on the HD 500 GB with no problems!

  When I replaced the old 80 GB HD with the new HD 500 GB HD interning on the laptop, I have the following problems:

  1. I can NOT boot into Windows XP Pro (SP3) which was Ghost on the HD 500 GB of the old 80 GB portable HD it recharges, and if I try the console recovery or secure boot, then the laptop restarts also.
  1B. I have Ghost xp partition to 80 GB HD to a piece of spare HD (40 GB) and replaced the 80 GB with the 40 GB HD and was able to start the laptop without problem. So the problem is NOT related ghost!

  2. I can't perform a clean install of Windows XP Pro (SP3 integrated) because Windows XP Setup recognizes the HD 500 GB GB 131 HD. Therefore, the remaining capacity is not recognized.

  3. I can NOT perform the installation of Windows XP pro (SP3 integrated), even if I have previously partition new HD 500 GB by attaching it to a free desktop PC and use Partition Magic, partitioner of Paragon Disk or other partitioning tools. After partitioning prior, when the 500 GB HD is installed on the laptop (as a trainee HD), then win xp installation lists quality HD of GB 131 and lists the existing partitions as corrupt!

  4. Curiously, if I use Knoppix, Debian, Ubuntu or linux boot CD Mint and start the laptop computer with one of these linux distributions, then the linux installer recognize the HD properly during the phase of recognition of material and later during the phase partitioning HD, the linux system to report a full capacity of 500 GB available for partitioning. In addition, when there are partitions, partitioning linux program then lists these partitions properly as well!

  Considering the 4 points and especially MS Windows XP PRO (integrated with SP3, which should recognize HD with sizes exceeding 137 GB limit - from MS says you must be at least XP SP1 to overcome the size 137 GB limit - and that the different distributions of linux can see the full-size HD 500 GB with no problems) which is exactly the problem with Win XP? Why it does not recognize the full capacity? And how to win xp recognizes a 500 GB capacity, if the new HD is attached to the laptop via USB as an external drive when running XP PRO (SP3) of the 80 GB internal HD?

  so... Can anyone sheds light on the issue with Win XP Pro installation on HD 500 GB IDE?

  Nicely,

  LO

  Hi Palcouk and Doc,

  I think that's the final answer!

  Although, there is a mixture of simple to complex responses to the problem at hand, what it all comes down is that there is a significant difference between the installation of Windows XP and Linux installer program. The XP installation program needs help from the BIOS to deal with HD, and if the BIOS does not support, XP not has no facility to remedy the situation. OTOH, most of Linux new kernels rely on the BIOS for a limited number of extended, but communicate directly with the hardware, in this case, with the HD and therefore manages the material accordingly.

  It seems among users of dual-booting (win/linux) using old PCs, it is a matter of very pretty. What they end up doing is using the first 137 GB that is seen by the BIOS without problem for XP (either as a single partition or divided into several partitions), and the rest of the space is used for Linux because linux has no problem.

  I guess that it really nails the problem with my laptop to a BIOS NON-lba-48-bit!

  Then close this thread as answered or matter who has more to say about this?

  LO

  P.S.: It was very nice meeting you fellows and appreciate all the help and tech expertise.

• I can't install my Adobe Acrobat 9 Pro in my new HP Pavilion all-in-one computer desktop drive, because my new HP does not insert the disc in a disc drive.  What can I do to fix this problem?

  I can't install my Adobe Acrobat 9 Pro in my new HP Pavilion all-in-one computer desktop drive, because my new HP does not insert the disc in a disc drive.  What can I do to fix this problem?

  Hi edwards39572619 ,

  Please visit this link to download Acrobat 9 Pro:-download Acrobat 8 and Acrobat 9

  Let me know how it goes.

  Kind regards

  Christian

• I was sent a new password, but it does not accept the window. What is happening with this?

  I was sent a new password, but it does not accept the Flash Player window. Is it possible to overcome this problem so I can install it on my iMac? @

  Hi 1937woody,

  It is the OS (Apple) not Flash Player to ask for the password.  Please see what userid & password I need to install Flash Player?

  --

  Maria

• Hello. I would like to activate my educational program CS3 (version 2007) on my new computer. Unfortunately, it does not accept my serial number. What can I do? I delayed the program on my old computer, but it does not accept the activation on the new l

  Hello. I would like to activate my educational program CS3 (version 2007) on my new computer. Unfortunately, it does not accept my serial number. What can I do? I delayed the program on my old computer, but it does not accept the activation on the new laptop.

  Make sure you use the correct serial number.  Quickly find your serial number

  If you do not disable the original installation, then it is possible that your two activations permits were used, and you need to reset your counter to activate.  For this you must contact the Adobe Support via chat and ask them to reset your activations.  If you ask for more than that they will tell you that they cannot offer you any support.

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Serial number and activation support (non - CC) chat
  http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

• 13 of the downloaded items today does not recognize the NAVE of D750 files despite assurances of a 'cat' Advisor he did before buying. What is the problem?

  13 of the downloaded items today does not recognize the NAVE of D750 files despite assurances of a 'cat' Advisor he did before buying. What is the problem?

  you need to do an update to camera raw - on the Help menu, select updates...

  The basic download includes camera raw 8.6, you 8.7 for the D750.

  Brian

• I downloaded Open Office, but it does not show in my Applications. Only an icon shows on my desktop

  I downloaded Open Office, but it does not show in my Applications. Only an icon shows on my desktop and when I stop I have to re - download.

  Where did you put it after installing it, it should have been in the Applications folder, was it?

• Firefox 4 beta1 does not show the new user interface

  Firefox 4 beta1 does not show the new UI (not Firefox Button on the left). It is exactly the same as FF 3.6.8 under the tabs on the top function. Also, if I disable the menu bar, UI GET screwed up

  This has happened

  Each time Firefox opened

  Nevermind, I fixed it.
  It seems that, for some reason, the default theme has been disabled (?) for the installation of 4 FF, and everything looked weird and wise as I mentioned in the original post.
  On a side note, next to the default theme, once I activated, it reads "not compatible with FF4.

• Good afternoon. I bought a creative cloud subscription (one year) with a virtual prepaid credit card. I remembered renew two days later, but Adobe does not accept the new card. I don't know what I'm doing. Help me please

  Good afternoon. I bought a creative cloud subscription (one year) with a virtual prepaid credit card. I remembered renew two days later, but Adobe does not accept the new card. I don't know what I'm doing. Help me please

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I installed photoshop CS4 on a new PC with the original CD. Camera Raw does not show the 'Snapshots' tool and the tool "setting of the target". Thanks for your help!

  I installed photoshop CS4 on a new PC with the original CD.

  Camera Raw does not show the 'Snapshots' tool and the tool "setting of the target".

  Thanks for your help!

  

  As you can see, you are using version 5.0, who can't stand still not instant in it.

  Please check for updates in Photoshop > help.

  Concerning

  Sarika

• I'm doing a gif animated JPEGs, my palette Animation/timeline menu does not show the ability to make images of layers, I slot than extended CS6 64 on windows 10

  I'm doing a gif animated JPEGs, my palette Animation/timeline menu does not show the ability to make images of layers, I slot than extended CS6 64 on windows 10

  Please click the animation button to create the image. This should create the first image in the palettet in mode of image Animation timeline. you not in any mode animation again

  Do you see a button create framework amnation in my screenshot because I clicked on it to create an animatiion framework.