I need to know how to determine my processor architecture or know what it is

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  Hi Jose7777777,

  • What version of Windows are you using?
  • How long have you been faced with this problem?
  • Did you do changes on the computer before the show?

  Follow the suggestions below for a possible solution:

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  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

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  http://support.Microsoft.com/kb/929135

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  Method 1
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  http://support.Microsoft.com/kb/307859

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