I need to re - install Photoshop and my serial number does not work?
I need to re - install Photoshop and my serial number does not work?
I bought Adobe creative suite 5 master collection a few years ago. I got a new mac and I tried to install Photoshop. The serial number does not work (this serial number is not valid for adobe photoshop cs6 extended).
I bought Adobe creative suite 5 master collection a few years ago. I got a new mac and I tried to install Photoshop cs6.
The serial number on the box no longer works (this serial number is not valid for adobe photoshop cs6 extended).
I have the serial number with me if you're Adobe and contact.
- Looks like you have some issues causing third-party plugins installed here.
- Holding the SHIFT key launch PS and click Yes at the prompt, see if that does the trick.
- Check this thread for more details-
I have photoshop CS5 extended on my Mac at home. I also had it on my computer mac laptop. I disabled it from my old laptop and tried to install it on my new laptop and the serial number would not work. Any thoughts?
David o "bryan do you migrate/transfer of files/folders/applications for the new laptop Mac? You can check that your serial number is valid by checking your account on http://www.adobe.com/. You can find more information on how to locate your serial number to find your serial number fast - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
Is switched from Windows to mac and trying to download previously purchased Lightroom and it won't take serial number.
If it's 6 of Lightroom, which is very likely. Older versions of Lightroom came with a license that could be used for different operating systems, but the current version does not work.
You should still be able to Exchange languages/platforms for a newer version product if you follow the instructions on the following link:
I have lightroom 5 on my computer mac laptop. In lightroom I had last year. I am now looking to get on my new iMac and he always tells me that I am using the serial number is incorrect. How can I get lightroom on my new iMac?
For more information on the location or the registration of serial numbers please see these links for assistance:
Please check that you enter the correct number. Special attention to 0 vs O and 1 l vs.
If you get any type of error, please let us know.
You can also check these links:
Tried several things but the serial number just doesn't work.
Helpdesk gives me no answer and said that it is a technical question and I will be contacted... wait... and wait.
Please wait until we connect with a representative for the 5th time today.
You have a serial number, or a redemption code?
my photoshop elements and Lightroom serial number will not work for my new mac. I have purchased this software via download on my windows laptop but returned this laptop because the quality was not great. I decided to buy a mac and now can't use my serial number to download the software.
Download serial for PES are platform-specific, so you'll need to talk to adobe a crossgrade, assuming that you have more windows version.
I have adobe acrobat 7 Professional and I am trying to install it, but the old serial number does not work, windows 10
It tells me that it is a valid serial number, but not for all the products that I have on my system.
I just reinstalled Windows 7 on my laptop and reinstall my programs. I'm having all sorts of trouble with the Adobe CS stuff. I have the CS 5.5 DVD and downloaded my CS 6 updated, and I had to install trial versions because the serial number does not work.
If you have installed trial versions, your serial number can be used to convert them to version fully activated
My serial number does not work after the transfer of applications and OS X for my new Mac. Although the Adobe specifications say it is compatible with the older OS X, it does not seem to have no compatibility issues because
-My old Macbook Pro has Yosemite and was fully running CS5 Web premium without a problem.
-My new computer has the same * exact * OS X transferred in which the suite was fully functional with the trial.
A support of top-level, software engineer, or someone who takes care of the soap operas could
-Please provide a number of test series to test with?
- And/or activate my series?
- Or show how to disable the publication series on the old disk hard if I can't use the old computer? So that I can use with the new computer?
I chatted with technical support that keeps saying that it's a compatibility problem, to install with old OS X or buy a newer version. But I know that CS5 works with Yosemite (as I use it myself), and the only question I had is that serial # says invalid, which is separate from the functionality of the program.
I'd rather not spend hundreds more to get a new suite, when I spent a lot for CS5 already and know is fully functional on Yosemite. I have also not return to an older operating system and break things.
Moreover, I used to be a general technical Support and I am a coder of web applications, so I understand that this isn't just some sort of "reboot" of the question
No info to solve this, or a means to achieve at the highest level Tech support, would be greatly appreciated!
Transferred apps will certainly question of activation, because licenses files creation is completely dependent on machine, it willl created according to the particular Machine ID, if you transfer the application from one computer to another, there is incompatibility.
Therefore, it is very necessary that you are using the original installation media.
If you do not agree with the process of removing and reinstalling, try wiping the contents of SLCache and rename the SLStore folder.
WARNING: Do not forget once erase you the contents of this folder, all Adobe applications will ask the new license or re-enter the serial number.
Location: /Library/Application Support / Adobe.
It is strictly recommended to install Adobe applications using the original installation media.
Last night, I bought Adobe Pro XI and this morning the serial number does not work. [deleted by Moderator]
You must contact Adobe Support by chat or phone when you have the serial number and activation problems.
Here are some links to help get in touch:
They sent me a serial number for a windows version of PS Elements when I ordered a mac version. The serial number does not work, it is not surprising, but they don' t seem to care. I tried the online chat and have been waiting for almost a day unanswere
They sent me a serial number for a windows version of PS Elements when I ordered a mac version. The serial number does not work, it is not surprising, but they don' t seem to care. I tried the online chat and have been waiting for almost a day unanswered. What should I do?
I am trying to install CS5 on my new computer. My other was stolen. Serial number does not work.
If you can't find your serial number (http://helpx.adobe.com/x-productkb/global/find-serial-number.html), you must contact adobe support (http://www.adobe.com/support/chat/ivrchat.html).
If you do not find your installation disc: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
I spent from Vista to XP and now my wifi does not work. I was told that I don't have the drivers.
Can someone help me? I have a Satellite L300D-01N. Please help me, I don't know much about this kind of stuff.
You can download drivers Toshiba from here: http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp
There is however no driver XP for the L300D. But I found a LAN driver for XP wireless that would work.
Satellite Pro L series
Satellite Pro L300
Download and install
-Wireless Lan Driver Realtek Semiconductor Corporation Windows XP 6.1116.1226.2007
If this does not work, you can have an Atheros Wireless LAN card. If this is the case, look at the other models for an Atheros Wireless LAN Driver XP.
Can someone please HELP... I don't know what to do...
Transcript of the chat... May 11, 2016
Info: thank you for your patience.
In the meantime, you can try our community forums, where experts are available 24 hours a day, 7 days a week to answer your questions.
You can also chat with the experts from Adobe live on the contraction. Check out our Calendar for Ask the Experts LIVEand get 'How To' video stream live, ask questions and learn new skills!
Info: now you are chatting with Chidananda.
Please do not close the discussion window or browser tab because it will end our chat session.
Sylvain: Hello! Welcome to the Adobe Customer Service.
Sylvain: Hey Michael
Sylvain: I'm reviewing your question. Please stay on the line and do not close the chat window or browser to ensure our chat session is not interrupted.
Sylvain: I understand you have a problem with the installation of the Acrobat 9 product. I'm wrong?
Michael Schiavone: it is installed very well... it does not accept my serial number.
Sylvain: I have the serial number of the product maybe?
Michael Schiavone: your file was uploaded successfully: Capture.PNG.
Michael Schiavone: your file was uploaded successfully: Capture2.PNG.
Sylvain: Please be sure your details online.
Michael Schiavone: OK
Sylvain: thank you for your stay online.
Sylvain: you need to post your query on the Adobe Forums. Our competent team will solve your problem.
Sylvain: because we do not have information about the activation of the older products version.
Sylvain: is there anything else I can help?
Sylvain: we are always connected?
Michael Schiavone: I am very frustrated... I paid for the product. It was working fine until my computer quit. I had to reinstall on a new drive hard should not because I have to buy AGAIN. The forum was not able to help me. ADOBE is holding me ransom.
Sylvain: I understand your frustration. We have not the older version product information. So I offered you for the Adobe forums.
Michael Schiavone: Adobe forums were not able to solve this problem. When I purchase the software for $650.00 8 years ago, Adobe did NOT indicate that it was an END of LIFE.
Michael Schiavone: I want an activation code that will allow me to use my software. I KNOW that your technicians have a usable code.
Info: you will receive your chat transcript at [email protected] at the end of your cat.
Sylvain: I suggest that get you the latest version of Acrobat Pro DC where we can help you download and install it. Given that we don't have an older product version information.
Michael Schiavone: is NOT acceptable... I don't want to buy something I paid already dedicated give Me a refund and then I'll buy!
Sylvain: I'm sorry to inform you that Adobe no longer supports older products version.
Sylvain: we are always connected?
Michael Schiavone: Yes... I don't know what to do. It's like I bought a car and the wheels fell. I do not support need only a serial number
Sylvain: your serial number given is valid.
Michael Schiavone: so why now work?
Sylvain: due to a technical error.
Sylvain: so I offered you to post your query on the Adobe Forums.
Sylvain: to get your problem.
Michael Schiavone: bye
When you ask a question you will need to provide some basic information
-Forum quick start https://forums.adobe.com/docs/DOC-5601
Mac or Windows and EXACTLY what version of the operating system?
Recent Mac AND Windows operating systems have been known to cause problems "weird."
Using a full account of computer administrator with read/write permission?
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