I paid and downloaded pro adobe acrobat but it turns out that its an upgrade, so I'm stuck. I need help to know how to get the program that I really need.
Very frustrated, I can't speak to someone for this sort. Any help would be very appropriate.
We were given the link of our designers and it's just an upgrade and when I came to install it request the previous version serial No.. We have not all previous versions, we cannot go past this stage.
Is there a contact center that I can talk to?
Thank you
Amanda
Hi Sally,
I recommend you contact customer service regarding this issue.
Kind regards
Rahul Tyagi
Tags: Acrobat
Similar Questions
-
January 12, 2015, I bought and downloaded online, Adobe Acrobat XI Standard. I just had my computer repaired, losing everything during the process. I need re - download Acrobat. I was informed, when I bought it, if need be, I'd be able to re - download acrobat if necessary. How can I do this?
You can download through the following page:
Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
-
I disabled Adobe on my old computer so that I could download in my new. I have the disc and the serial number, but then a window came during deactivation to change my proxy settings, which I do not know how. However, the version on was on my old computer is deleted but I can't load to my other because it gives me a message that I have exceeded my limit. My limit is 3 computers and now I have 2 and want to download to my new. HELP I can send you the serial number
You are allowed to have two active facilities. You need to contact Adobe support via chat and ask them to reset your activations.
Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC ) -
I'm new to CC. I discovered that I had to download first CS6 in@order to get it. (May not yet know how to get the title templates, etc. cannot understand instructions; but I spread) I see that it still says trial. How can I get the full thing. I am a Subscriber complete cc
I don't know what you've done, but here are the instructions to install the PProCS6 and the callback with a cloud account
Yet the instructions http://helpx.adobe.com/encore/kb/encore-cs6-installed-cc.html if you have a subscription
- and the difference in the Cloud application manager 2015 https://forums.adobe.com/thread/1906752
Still will not run as a trial, it is enabled when you install and activate PProCS6
-
I borrowed a camcorder tape Sony that has an IEEE 1394 (ilink Sony) and eager to download video from my iMac.
It would connect to the thunderbolt via an adapter port?
I have a cable of firewire 800 and wanting to know how to get the video from my iMac via this cable.
Appreciate any help you can give :)
You want a Thunderbolt Apple FireWire adapter. Here is a link (to the US store):
Sorry, I don't know what software you need to play your video, once you get the cable work.
-
I can't find my serial number for Photoshop Elements version 8. It came with a HP computer I bought in 2010. I recently had to do a recovery, it has been uninstalled. I moved since then and don't know how to get the serial number.
Please explain how I can get the serial number?
James, if it came with the machine and you are not registered, then you can't get it from the dealer where you purchased the machine. PSE 8 is now end of life and we have limited resources for the same thing, make sure you check the system requirements | Adobe Photoshop Elements if you try to install it on a new machine.
If you want to upgrade to the latest version, you can check: photo editor, change the images. Adobe Photoshop Elements 13
Atul_Saini
-
Something is wrong! Start in safe mode, but it turns out that for Normal mode.
Mac Mini (late 2014)
Processor 3 GHz Intel Core i7
16GB 1600 MHz DDR3 memory
Start drive Macintosh HD
Iris 1536 MB Intel graphics card
Monitor: DELL U2713HM, use the Apple adapter to connect to the Mac Mini
I upgraded from Capitan in Sierra and got the problem that after I pressed the power button, the screen is full white. This problem has occurred on the Sierra, never happened in Capitan.
I went to the Apple store today, they made a few diagnostic and found no problem. Everything is good. System is fine too. In the Apple store, they showed me to press SHIFT after I press the power button and it will start up the Mac in safe mode. They told me this can sometimes help fixing the boot issue. My Mac actually works very well in the Apple store. I tried the power and turned off twice in the store, and there is no problem. I am happy and come home.
After I go home, I turn on my Mac, it always has the same problem before you go to the Apple store, after I pressed the power button, the screen is completely blank. So I tried to boot mode safe by pressing Shift and taking until I saw the Apple logo on the screen.
After I log in, I checked my Mac mode, this is actually Normal mode!
If I intended to power to the top of my Mac in safe mode but it turns out to be normal.
If I do not press SHIFT and hold it pressed down after I turn on the power, I'll have just a white screen!
It works very well in Apple store, but not in my own House.
Anyone know what is happening?
What is different between your system and the store? Have you taken your own keyboard & they were they that? If you use a bluetooth keyboard try using a wired USB one instead. Is this an original Apple keyboard?
Do you have other devices connected? If you delete them.
Please see the article below from Apple, it has information about starting in safe mode without keyboard (by setting a NVRAM variable). If you enter a work boot, you can put the mini in safe mode from there, via the command appears on this page...
Try safe mode if your Mac does not end commissioning - Apple Support
I would like to start trying to make another bootable OS disc - either an installation disc or a complete operating system to see if the Mac can be started OK to a different installation of OS - which indicates if the operating system or disk are part of your question, or if the material is simply unable to work correctly at all.
-
need to know how to get the password
I created a log on for a friend on my laptop and when I did set a password I do not know how to find the password it doesn't let me do something the friends connect on the site because I am admin
I created a log on for a friend on my laptop and when I did set a password I do not know how to find the password it doesn't let me do something the friends connect on the site because I am admin
If you are the system administrator (you said, "because I am admin") and then just change the password on the other account.
http://pcsupport.about.com/od/windowsvista/HT/change-another-users-password-Windows-Vista.htm
-
Hello everyone I pray pray pray! can someone help out me! My hard drive crashed on my lap top, fortunately I was still under warranty. so they sent the new hard drive but now I lost a TON of things. I made backup b4 thanksgiving. that includes my downloading disc for Photoshop. I have the one for MAC OS, but I have a PC. In any case how can I download this again without the disc. I have the serial numbers and the redemption code.
Thanks TMOJO
Downloads available:
- Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
- Acrobat: XI, X | 9,8 | 9 standard
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7
- Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7
- Lightroom: 5.7.1. 5 | 4 | 3
- Captivate: 8 | 7 | 6 | 5
- Contribute: CS5 | CS4, CS3
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
-
I downloaded creative cloud successfully. The PS icon is on my iMac dock, but the LR icon is not. How can I get the LR icon on the dock? Thank you
Hello
In order to save an icon on the dock, please visit a link below from Apple:
The basics of the Mac: the Dock holds your favorite applications, documents and more - Apple Support
Hope this helps!
-
Illustrator Adobe CS6 disk bought for Mac OS, but when I run the DVD, the disc appears, but there is not viewable to install the content. I do not see an install.app file and the program does not automatically. Anyone know what I could do wrong? Thank you.
You are able at all to run the Setup file manually?
You can always try to download tye installation instead of using the drive. Your serial number of the disk works for download.
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
-
need help to know how to solve the problem
Hi all. I'm having a problem with the curse Client. I know it is not answered here, but when I try to run it two problems come. The first is that it says that an error has occurred while trying to load a standard Microsoft.NET library in the Curse Client Xamll. It is said to the difficulty to go to Microsoft Download Center to repair my installation of .net. I can't find how to do it, I can get to the centre of download, but not sure where to look to fix. The other issue that comes up is - it say what he and my Kaspersky Internet protection can interfere although I went and enabled access by customer to curse through security. If anyone can explain how to solve the question of compensation, I would appreciate it.
-Sometimes the error messages are not quite accurate. Maybe it's just that .NET 3.5 has been disabled in
Windows features (this can happen if you have updated .NET to 4.5).
Go to control panel > programs and features > turn on or off Windows features and
Go to Microsoft .NET Framework 3.5 to check if it is enabled.
-If .NET 3.5 is actually corrupted (maybe of curse, put it back), you can uninstall through programs
and features, then reinstall .NET 3.5.
There will be updates Windows Installer reinstallation of .NET 3.5 so. -
Microsoft .NET Framework 3.5 sp1
More options-
http://support.curse.com/HC/en-us/articles/204269645-failing-or-corrupted-NET-installation
-
I need help to know how to trust the PC
Original title: trust to pc
I do not understand this trust pc thing, they give me a website to go to, which is this one, but still nothing is resolved... ?? How should we trust the pc... ???
You need to wait 30 days to finish, and then change the e-mail address. You cannot change more quickly because then - that someone might hack and take over your account simply by changing the email address and falsely proving that they are the owner of trust.
-
Hello I would like to know how to get the trial version free acrobat d dc for mobile
Hello I don't succeed not to download the free acrobat d dc trial version but pay UTI on an ipad
I'm sorry, but DC Acrobat for mobile is not available for the trial.
You can download a free 30 day demo of the software for your desktops only.
Kind regards
Ana Maria
-
Anyone know how to get the items 13 installation after the download?
Downloading files seems to have worked and I can see them in the folder on C: /, however the software is not activated automatically, and Windows 7 does not recognize the file extension. No idea on how to work around this problem, without going through the download of a second time?
There should be an executable (.exe) file that accompanies the download you will be using to process the file zipped.
Maybe you are looking for
-
My Windows email account has suddenly stopped working. I can still receive mail to my account, but I'm prompted to log on to my POP3 account by a box of "Windows Security" popping up whenever I try to send an e-mail, or press the send/receive tab. No
-
Change the opacity of the desktop icons
In the windows sidebar, you have the option to change the opacity of the gadgets, I want to do for the icons on my desktop, like my trash and other files that I have on my desk, is this possible? I looked through the customization area but didn't see
-
Any new version of Foglight virtualization Standard Edition in preparation?
7.0 is now one year old.
-
network, audio and all the drivers for HP 15 - d054sq
Hello I can ' t find the network, audio drivers and all drivers for HP 15-d054sq. OS win7/64. Official HP drivers do not work. Help, please!
-
Problem with Find is close to missing Photos
First of all, I saw the post where the OP posted that he renamed photos and then the ability to find nearby missing Photos wasn't working.I had the photos that were on a network drive and I copied pictures on a disc hard so that I can work faster. A