I paid creative cloud. I need first. But I had a month of trial version. And now the money from an account has been removed automatically, but I do not have first. What can I do?

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• I need to install the creative suite in my pc, but I do not have before you disable programs.

  I need to install the creative suite in my pc, but I do not have before you disable programs. They have been installed in a computer which I can't access because she stole from me.

  What can I do?

  Thank you very much for your help

  Contact adobe support for a county of activation reset, http://www.adobe.com/support/chat/ivrchat.html

• I subscribe to the student package and I also received a confirmation SMS saying that the sum was deducted. But when I connect through creative cloud, it shows that I'm still working on a trial version. Why is this?

  I subscribe to the student package and I also received a confirmation SMS saying that the sum was deducted. But when I connect through creative cloud, it shows that I'm still working on a trial version. Why is this?

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  Mylenium

• APP said file is updated, but it is not installed on the computer (has been removed because it does word not running).

  APP said file is updated, but it is not installed on the computer (has been removed because it does word not running). Now, I can't update or download!

  Office CC lists the applications as "up to date" when they are not

  -http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

• Turn off the trial version and install the Version of Cloud

  Before installing my creative business network cloud on my new computer, I installed a Trial Version of the CS6 Suite from Adobe.

  My old computer was working in CS3, but it was irreparably destroyed.

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  When I start one of the programs in the suite, it gives me the message "trial version has expired - continue the trial?

  I'm afraid that I won't be able to use the Creative Suite, I paid and registered to because Adobe's going to disable my use of the Suite.

  So, how do I get rid of the Trial Version and replace it with creative Cloud version (which I already downloaded, installed and activated?

  And how can I say Adobe I have CS3 is no longer and can not turn it off because the old computer is not accessible?

  See if the following can help:

  Creative cloud returns to the Mode of assessment
  ------------------------------------

  http://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html

  For the question of CS3, it shouldn't matter if you are not planning to use again, but if you want to deal with the activation state...

  You must contact Adobe Support by chat or phone when you have the serial number and activation problems.

  Here are some links to help get in touch:

  http://www.Adobe.com/support/chat/ivrchat.html

  http://www.Adobe.com/support/download-install/supportinfo/

• My gmail account has been hacked. Unable to connect to receive emails, I can send them.  Any suggestions?

  My gmail on my Macbook pro account has been hacked since I'm unable to connect to it to receive emails, but can send emails. Any ideas would be welcome.

  If you can send an email to your Gmail address, then you can log, because you can't do one without the other.  What makes you think that your account has been hacked?  Have you tried to go on the Google site and change your password?

• Dragging my updated firefox to update to the latest version and now the game I play which is a flash based game lag all the time in firefox, but not in Internet Explorer

  OK so I play a game called Emporea on my PC and it uses flash, I've never had a problem then I refreshed firefox as she suggested and it updated to the latest version, I've never had problems with it before on previous versions and now, with this, the lag is so bad that it makes the game almost unplayable. I tried to open it in other browsers such as IE, and it works very well in people. so, the question is somewhere with firefox, I've updated my flash drive and still no change in firefox

  One of the changes in Firefox 48-49 title is e10s, separating the process of browser interface process page content. The performance impact of this can vary a lot between the systems, and it would be useful to know if you have this feature enabled. To check this, either:

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  • type or paste Subject: support in the address bar and press enter

  In the first table on the page, find the line of Multiprocess Windows and see if the number on the left side of the fraction is greater than zero. If so, you are using e10s.

  If you use e10s:

  To determine if this feature is causing this problem, you can turn off as follows:

  (1) in a new tab, type or paste Subject: config in the address bar and press enter/return. Click on the button promising to be careful.

  (2) in the search above the list box, type or paste the cars and make a pause so that the list is filtered

  (3) double-click the preference browser.tabs.remote.autostart.2 to switch the value from true to false

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  On your next startup of Firefox, it must be run in the traditional way. Any difference?

• I bought the first Pro CC for 1 week. I tried to install Adobe Encore also because I do the DVD, but it does not work. What can I do? Help me!

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  I downloaded again, but a zip and I'm in a panic =)

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  Moving to the cloud creative download & install

  Please see CS6 still not installed with creative cloud

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• How can I get a second license Creative Cloud? (seems obv, but it's not)

  After years of buying records of CS, I am so happy with creative cloud! The monthly fee is easier to manage, and access to updates and other features CC is the killer.

  This killer that I want to give a CC membership and the license for the software download to my boyfriend for Christmas. It is not immediately clear, however, how to buy a second license. When I click around once logged in, the site keeps taking me to my creative cloud. I clicked on 'join', 'buy', etc... and I can't understand how to buy another license and have my card charged twice per month. It does seem like a more intuitive system would be the page in it is necessary to include the number of machines that you want to have licenses for? Then, you only pay for the required number of licenses?

  Should I just create a new connection as my friend, but include my credit card number, and then tell him the news of connection? It seems weird to have my cc number in his account... just hanging out there. This should be easier. Soon, I'm going to buy a third license so that I can use the software on all 4 of my computers, and so that he can have a license for its 2 machines. Maybe this is obvious and I just can't understand it. The site takes me in circles.

  In addition, I don't want to pay the $600 for one of these cards which is good for a year in advance. I want to just buy another license and have my card charged twice.

  You can buy a single license of CCM with an Adobe ID, so you must use the different Adobe ID to purchase another different subscription of CC.

  It would be best if you contact our sales team and explain your condition. They will be able to help you and to guide you properly.

• I got creative cloud of my college but his does not work.

  Hello world

  I got Adobe Creative cloud of the College I attend, and after a few months, he has stopped opening.  Based on what I read online I uninstalled and tried to reinstall it.  However, due to my activation code already used it did not allow me to reinstall.  I keep a return to the top of my laptop using time machine and tried to download it from there but that doesn't seem to work.  The certificate is good for one year and apparently I can't get a new certificate until my year is up.

  Y at - it suggestions or ideas on what I can do?  I have proof that it was not a year yet.

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  Jennifer

  First of all, Mac Migration and Time Machine NOT WORK with activations program Adobe because of hidden files that aren't included when Migration or Time Machine make their copies

  Some general information for a subscription of cloud... you, sign in to your account to cloud paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  .

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I have Windows XP and im trying to write in Korean carectors... I tried to go to Control Panel then regional & language, but I'm not Korean. What can I do?

  How can I write in Korean on windows xp. I tried to change, but is not listed. How can I change?

  Hello Aldofo29,

  Thank you for visiting the Microsoft answers community.

  If you go to regional and Language Options > languages-click > check box for install files for East Asian languages
  
  Hope this helps
  Chris.H
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Cannot delete a PDF file! He says that they are "open in the other program", but it is not true. What can I do?

  Hello, I have Acrobat Standard XI and the following question.

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  If I uninstall Adobe Acrobat, I can remove pdf and get no errors.

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  Help, please!

  How are you trying to remove: from Windows Explorer?  Have you seen active thumbnail?  Can remove you them if you switch the view from Windows Explorer to the details?

• CC think Muse CC 2014 is "up-to-date", but it is NOT installed. What can I do?

  I was on the team of the beta version of Muse. I think that CC has somehow Muse CC 2014 confused with the beta version of Muse. The app said it was Muse CC 2014, but the Welcome screen was still all Prerelease NDA, which was, well, WEIRD stuff.

  So I uninstalled the beta version of Muse.

  Now CC said that muse CC 2014 is "informed." But it does not exist on my system.

  I opened a cat and went to Abdaidulla, which, after about 25 minutes, hit me up to Fox, but Fox has been disabled - no one has been able to help me. The cat lost 55 minutes. They could not solve the problem and finally gave up and gave me an 800 number that I called him, but he seems to be the line of SALE from Adobe, and they are closed anyway. I'll call them tomorrow.

  During the discussion, Remy had executed Muse CC c. 7.4.30 of may of this year (not CC 2014). It has a dialog box saying there is an update of Muse, but when I click it, it simply works CC, which tells me that Muse CC 2014 is "already up-to-date." So, it does nothing. GRRR!

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  Thanks for any wise advice.

  Are you on a Mac?

  Try to use spotlight to search for "uninstall muse of adobe" to join an uninstall file that, for some reason, is not available in the normal way. You should then be able to install normally.

• I first started with the free trial version. Now the button repeat guard appearing everytime I open Adobe. How can I stop it?

  I first started with a free trial. Now the button repeat guard appearing everytime I open Adobe. How can I stop it?

  Hi nancyd91281316,

  If you purchased from a subscription to Acrobat, you simply activate it by logging in with your Adobe ID and password. In the dialog box of the trial which appears at startup, click on this software license and enter your Adobe ID and password.

  Please let us know how it goes.

  Best,

  Sara

• I've updated to 2015 CC who overrode 2014, but it says ' free trial version and now I cannot return 2014. "

  Hey everybody.

  So I just upgraded to 2015 but it says 'free trial' and it took more 2014 CC that is installed on my computer. I had to pay for CC for 2 years now and I just paid more than $300 last month, but on Adobe.com, it still reads like a free membership.

  Everyone knows this or can provide any help? I tried to call the customer support number, none of the options can pass me a person of Adobe tech.

  Please, try to connect and record in.

  log in and log out of the desktop Adobe Creative Cloud application

  So, if you open an application that belongs to your creative cloud membership and you see a message indicating that you are running a trial, please see this link: why the app launched in Trial mode?

  Guinot