I paid for 1 year of Photoshop.i have a card.adobe want me to pay again?

Similar Questions

• I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I'm not sure what I'm supposed

  I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I don't know what I have to do. Is the version that I use the purchased version? I'm afraid that I always use the 30 day trial version. It will change to that purchased once the payment by credit card has been approved? Or do I have to download some versions of Photoshop and Lightroom again? It is quite confusing. Thank you for your help.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Keep getting my trial expired notice after that I paid for 1 year subscription last week how license or solve this problem?

  Keep getting my trial expired notice after that I paid for 1 year subscription last week how license or solve this problem?

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I paid for a year of creative cloud, about 3 months, it says that I need to renew my membership to develop anything. How can I fix it?

  I paid for a year of creative cloud, about 3 months, it says that I need to renew my membership to develop anything. How can I fix it?

  Hello

  Please try following steps

  Mac t/s

  (1) close adobe every process in activity monitor (creative cloud sync Core CC library, ccx, services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.

  (3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.

  3) navigate to next support/adobe application and delete Slstore and slcache.

  4) go to ~/Library/application support/adobe/oobe and delete the opm.db

  (5) navigate to/etc and open hosts file. Check if it has entries from adobe. If any amount of the fine, if yes replace the hosts file with a new file hosts without adobe entries

  (6) launch cc app and it should work properly

  Windows

  (1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user.  (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)

  C: / / program data (to view hidden files to see this folder)

  C: / / program files 86 x files / common

  C: / / program files x 86.

  C: / / program files common files

  C: //program files.

  (3) rename SLstore to Slstore.old to the following location c: / / program data / Adobe /.

  (4) rename SLcache in Slcache.old in the location C:\Program Files (x 86) \Common Files\Adobe more

  4) navigate to c: / / Users/username/appdata/local/adobe/oobe and rename Opm.db to opm.old

  5) navigate to c: / / windows/system32/drivers/etc/and the hosts file opened in Notepad. IF you see an entry from Adobe it please replace this hosts file with a new hosts file that doesn't have any input from adobe. If there is no entry permit Adobe the hosts file, as it is.

  (6) run cc app and sign in.

  If steps above does not work, please contact Adobe to

  Contact the customer service

• I paid for a year with the full creative cloud but can't find p´the program to download

  I paid for a year with the full creative cloud but couldn't findthe program to download

  To start https://helpx.adobe.com/creative-cloud.html the Cloud

  -Installation, update or uninstall and launching after installation

• I paid for a year and I can't open the app, they say that I can only download the trail version. But my version of trail for indesign is already expired.

  I paid for a year since December 29, 2015 and I can't open the app, they say that I can only download the trail version. But my version of trail for indesign is already expired so I can't use it.

  I received an email that says that the payment has been made.

  Please refer to this document for assistance:FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

• Hello. I bought Lightroom, paid license 1 year view, did not have serial. E number and then past the 30 day trial and may not use the product or work more hard. I paid has been deducted from my credit card. How I'm going to work now?

  Hello. I bought Lightroom, paid license 1 year view, did not have serial. And number and then past the 30 day trial and may not use the product or work more hard. I paid has been deducted from my credit card. How I'm going to work now?

  Hi Sergior96769872,

  I saw your Adobe ID (email address), you used to post on the forums, and I see an active subscription on it.

  Please see Help below links: { make sure you use the same Adobe ID (email address) that you used to purchase the subscription }

  Connect and disconnect activate Cloud Creative applications

  Adobe Creative Cloud apps back in test mode after 2015 set CC to update

  * NOTE: Make sure that your firewall of your computer or security software firewall does not block Adobe, if you are not sure of it can just disable the firewall for a while and then log off and log on creative application of cloud and check.

  If it still gives you an error of the trial, then please refer to the troubleshooting listed below:

  If you are using MAC:

  1-force Quit the sub process in the same sequence as shown below from Activity Monitor: see, use the monitor activity on your Mac - Apple Support

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • Broker CIB Adobe
  • After that, everything that said adobe on it do a force quit for her

  2 - right click on the Finder icon, then select the "Go - To" folder. You will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol")

  ~/Library (it will open the folder of the user's library.)

  3. browse to the Application Support > Adobe > trash OOBE folder and folder AAM Updater

  4 - CUT any installed security software with firewall system.

  5 - go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" change this anywhere (to make these changes click the padlock in the corner at the bottom left of this window and enter your computer password)

  These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

  6 - restart the cloud creative app and connect

  
  

  If you use the WINDOW:

  1 complete the process / Task Manager tasks in the same order, as mentioned below the Manager tasks. See, Open the Task Manager

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • Broker CIB Adobe
  • After that, everything that said adobe on it do a force quit for her

  2 - C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is hidden folder please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

  3 - CUT any security software installed with firewall system, also if your having any browser Add On installed for blocking advertising that turn off too.

  These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

  4 - raise the cloud creative app and connect

  Let us know if that helps.

• After the execution of Windows 7 for 2 years that I now have a windows message facility is illeagal. Tried to reinstall windows, but the message is cannot install a previous version

  After the execution of Windows 7 for 2 years that I now have a windows message facility is illeagal. Tried to reinstall windows, but the message is cannot install a previous version

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - M892G - 84D7W-VYVVB
  Windows product key hash: 8URszDmqchXk0nyLWXx2jditWJE =
  Windows product ID: 00359-030-0078141-85521
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {656CCD50-41C9-41C3-968E-D29BBD46AA74} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.120330 - 1504
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: 2.0.48.0
  OGAExec.exe signed by: Microsoft
  OGAAddin.dll signed by: Microsoft

  OGA data-->
  Office status: 100 authentic
  Microsoft Office XP Professional - 100 authentic
  OGA Version: Registered, 2.0.48.0
  Signed by: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program may Explorer\IEXPLORE.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

  Other data-->
  Office details: {A9BF75C2-FBF3-4795-953B-E259BD0C2131}1.9.0027.06.1.7601.2.00010300.1.0.003x 32*-*-*-*-VYVVB00359-030-0078141-855215S-1-5-21-1580701254-2691487138-3117158855HP-Pavilion,FK484AAR-ABA m9400tAmerican Megatrends Inc.. 5.33 20081107000000.000000 + 0009CE93307018400FA04090409Eastern Standard Time(GMT-05:00)03HPQOEMSLIC-CPC100100Microsoft Office XP Professional10roTAwuyn2K8JnfnZ5p70qCWUSww =54186-640-4025656-1742314 97728824C57890A

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, retail channel
  Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00170-030-007814-01-1033-7600.0000-3102009
  Installation ID: 010516027730660442597094592351394511091775644602024082
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: VYVVB
  License status: licensed
  Remaining Windows rearm count: 5
  Trust time: 10-02-2012 17:32:36

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0x000000000001EFF0
  Event timestamp: 10:1:2012 07:16
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppobjs.dll
  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppwinob.dll
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data
  Current HWID of Hash: LAAAAAEAAAABAAEAAQABAAAAAgABAAEA6GFOQjaxCJyw9OJsCMr4P8RozDE =

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0x0
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  HPQOEM APIC-SLIC-CPC
  FACP SLIC-CPC HPQOEM
  HPET SLIC-CPC HPQOEM
  MCFG SLIC-CPC HPQOEM
  LASRYVITRAGE HPQOEM SLIC-CPC
  GSCI HPQOEM SLIC-CPC
  SLIC SLIC-CPC HPQOEM
  SSDT HPQOEM SLIC-CPC

  Have you tried to restart by phone?

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us
  ----------------------
  Have you installed a new hardware or software since you started facing this problem?

  Do you have any software installed record cleaning? If so, uninstall it, registry software is known to tamper with Windows activation technologies.

  What Antivirus utility you installed?

  What's your date and time correct?

• I can't open my apps in creative cloud; whenever I get the trial version and the question to purchase. But I am a member for several years now. We have already removed all apps and installed them, but it does not work. What should do?

  ?  I can't open my apps in creative cloud; whenever I get trial versions and the question to purchase. But I am a member for several years now. We have already removed all apps and installed them, but it does not work. What should do?

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I paid for a subscription of one month to muse from adobe, but I can't access it!

  I paid for a subscription of one month to muse from adobe, but I can't access it!

  Hi Nada,

  Your order is being processed, and the subscription will be activated within 24 hours.

  In case you want to check the status of your order, please contact support to contact customer service

  Kind regards

  Akshay

• I have an adobe ID and I paid for creative cloud but I only have trialversions

  I have an adobe ID and I paid for creative cloud but I only have trialversions

  Help, please

  Hi Bram,

  If you updated to Creative Cloud 2015 and some or all of your CC applications show 'trial start or buy now' in the desktop app creative cloud, or if you launch any product of CC 2015 and the pop up displays a test message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Guinot

• I did an update and now CC is prompting me to sigh once again to the top... I already have a subscription, but he wants me to pay again to open Photoshop

  I did an update and now CC is prompting me to sigh once again to the top... I already have a subscription, but he wants me to pay again to open Photoshop

  Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial

• Lightroom says expired trial even if I just paid for another year

  Can someone tell me why my Lightroom said trial exceeded despite the use for one year and who comes to renew my annual subscription, which shows as a pain in my account? When I try to run, he said he will work with limited functionality and then opens the application over and over again.

  Usually when this happens to disconnect and reconnect.

  Stop Creative Cloud 2015 to return to the mode of trial

• The issue of charging - paid for 1 year then upgrade to higher Plan?

  If I had to pay for a plan Web Marketing for a year in advance. Then several months on the road I decided I want to put the plan to a level of e-commerce plan. Is it possible to upgrade the plan and pay the difference between the online marketing and e-commerce?

  How do upgrades work if I pay in advance?

  Hi Lynda,

  Yes, when you upgrade, you are only charged the difference for the rest of the current time.

• Paid for personal account but who still have popup that my subscription ends

  I signed up for the 30 day free trial of the DC Premium services esign P2 test account and the 28th day, I paid for the service for $119 a year with my credit card but always ask the advice that my account will end in 1 day.

  Hi bigbob98367,

  Please contact our email support team at [email protected] with your request.

  Kind regards

  Meenakshi