I paid for Photoshop, but when I open the program it just says that my "free trial is over" and told me to buy it? I know that money was pulled from my account, so I should be able to open Photoshop without such problems.
Please help I'm going crazy, I don't know how I am supposed to open
It can sometimes take 24 hours for the account to update.
Try to connect, restart the computer and then login to your account.
If this does not work, use the chat here:
Tags: Adobe
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For questions related to the application, Windows Live, Windows Live Support professionals/moderators will be best placed to help you. I recommend you to ask your question in the support forum for Windows Live for assistance:
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Ok thank you. It makes a difference. Malwarebytes is an excellent scanner and real-time protection. However, none of the software you mention is an antivirus. I recommend Avast free.
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What is the problem?
In this case I would advice you Contact Customer Care
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I'm a bit confused. I registered for the creative cloud this morning. The installation process has worked well. I did Download Photoshop CC 2015 but when I lunch the program - it's just the track version... I try to activate my Adobe ID, but the pop-up window told me, that I'm not allowed to use this program. I also did the update of the CS6, but I paid for the update and I want to use the CC2015! Someone in the community can help me? Thanks in advance!
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Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
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Hey there! IM from Argentina and im trying to buy Creative Cloud for photographers (including Photoshop and Lightroom). It costs 49 Argentine pesos, but when I confirm the transaction it tells me that the cost is 12 euros. Any solution?
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See pricing and membership creative cloud plans | Adobe Creative Cloud for plans and prices.
Otherwise, you can contact adobe sales for the same thing.
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Hi I worked it out - the problem is in fact that I had to remove the trial version of the app, I downloaded and re - download through the creative application of cloud - then he does not have a serial number. Thank you very much.
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I paid for a year of creative cloud, about 3 months, it says that I need to renew my membership to develop anything. How can I fix it?
Hello
Please try following steps
Mac t/s
(1) close adobe every process in activity monitor (creative cloud sync Core CC library, ccx, services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.
(3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.
3) navigate to next support/adobe application and delete Slstore and slcache.
4) go to ~/Library/application support/adobe/oobe and delete the opm.db
(5) navigate to/etc and open hosts file. Check if it has entries from adobe. If any amount of the fine, if yes replace the hosts file with a new file hosts without adobe entries
(6) launch cc app and it should work properly
Windows
(1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)
C: / / program data (to view hidden files to see this folder)
C: / / program files 86 x files / common
C: / / program files x 86.
C: / / program files common files
C: //program files.
(3) rename SLstore to Slstore.old to the following location c: / / program data / Adobe /.
(4) rename SLcache in Slcache.old in the location C:\Program Files (x 86) \Common Files\Adobe more
4) navigate to c: / / Users/username/appdata/local/adobe/oobe and rename Opm.db to opm.old
5) navigate to c: / / windows/system32/drivers/etc/and the hosts file opened in Notepad. IF you see an entry from Adobe it please replace this hosts file with a new hosts file that doesn't have any input from adobe. If there is no entry permit Adobe the hosts file, as it is.
(6) run cc app and sign in.
If steps above does not work, please contact Adobe to
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I bought a year subscription, but when I want to install it, it says that I don't have a subscription?
Are you sure that you are connected with correct Id Adobe Creative Cloud? Please check: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
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Reactivation of windows does not...
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The company that fixed your laptop must solve this problem.
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When I enter the product key it says that its not OK. What can I do about it?
What is c?
It's a way to activate Windows.
Here is an example: http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx Itknowledge24.com -
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Hello
I suggest you try to create the new user account using the command:
'control userpasswords2' run box or the start search box and then create the new user account.
Follow the steps for the same thing:
a. click Start, type control userpassword2 in the search box and press enter.
Hope the information is useful.
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I downloaded Photoshop CC, but when I tried to start it it says that there is an error.
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This is perhaps due to the removal of the application of the CC of the Ps. As it has not been uninstalled, so when you try to download, it shows you that it is already downloaded.
Run the cleanup tool to remove Ps CC:http://www.adobe.com/support/contact/cscleanertool.html . Restart the computer and then try to reinstall the Ps.
If that's the case then please check your private messages and send me the necessary info to connect the session...
Kind regards
Ashutosh
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Restart your computer.
When he is back yet once run the installer with administrator permissions.
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