I paid for the ability to convert PDF, but it is not allowing me to do.

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• I paid for the Basic program convert PDF to Word or Excel - how to operate?

  I paid for the Basic program convert PDF to Word or Excel Documents.  When I pull up the PDF I want to export and click the export in the tool bar it brings me back to to sign up for the service I already paid and received e-mail confirmation - help!

  1 make sure that you have done a "ExportPDF' or 'PDF Pack', not another thing.

  2. check that you sign with the SAME Adobe ID used to subscribe.

  3. If no, go to manage account on the Adobe website and make sure your subscription is active. (If you just pay it may take up to 48 hours for a reason any).

• I paid for the pack of adobe PDF and I in some weird screen which shows the different products to buy. I just want to use the pdf pack to do what I need. any suggestions?

  I paid for the pack of adobe PDF and I in some weird screen which shows the different products to buy. I just want to use the pdf pack to do what I need. any suggestions?

  Hi jerrir58650452,

  You can access your service pack pdf by using the following link: https://cloud.acrobat.com

  Kind regards
  Rahul

• I bought the ability to convert PDF files into word documents. However, when I opened a PDF it does not include the right panel that had been giving me the option to convert. After spending 30 minutes on a cat, I learned that (1) the option is not on the

  I bought the ability to convert PDF files into word documents. However, when I opened a PDF it does not include the right panel that had been giving me the option to convert. After spending 30 minutes on a cat, I've learned that (1) the option is not on the right side panel on Acrobat 9 Pro, (2) it is on the top. What should I do to convert my files?

  Look at the file menu.

• I paid for the student package last year, but it won't download indesign or photoshop? It says trial has expired! What should I do?

  I paid for the student package last year, but it won't download indesign or photoshop? It says trial has expired! What should I do?

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• I'm trying to convert a Word document to PDF, but it is not allowing me to do.  I keep getting referred to in a menu to upgrade, but I don't want to upgrade.

  I'm trying to convert a Word document to PDF, but it is not allowing me to do.  I keep getting referred to in a menu to upgrade, but I don't want to upgrade.

  [Join the discussion forum Acrobat]

• I just bought my second year subscription which gives me the ability to convert PDFs into word files. I run 5 times with the same result as a word file is created but only the images of him have summer places on a word document. I have Pascal

  Let me add that last year subscription has worked very well.

  My post was full of typos. I wanted to say that the images of the PDF have been placed in a docx file. But I can't work with him in word format.

• Lost the ability to convert to PDF from excel

  With the help of win 10, office 2010 upgrade, to office 365...  lost the ability to convert an excel to PDF.  In adobe acrobat standard, there are the list of preference "convert to" and excel is not there, see attachment.  I have attached a second peak and this show, click right an excel get should you give the combine or convert option. check another pc and the excellent ms is in the list of preference.  I had also updated adobe acrobat DC 2015 (the latest version) and did not fix.  Microsoft is not really what could be the problem, so I thought I'd see if anyone else had this problem.

  Convert it to pdf, works in word and PowerPoint.  If excel is the only

  issue.

  Hello

  Could you let us know the operating system installed on the machine?

  What is the version of the dowry of DC Acrobat installed on the machine?

  What are the steps that you do to convert the file to PDF excel?

  You are able to convert to PDF from other MS Office applications such as MS Word?

  Visit the following links that deal with the same issue:

  Cannot create PDF using Excel files

  Cannot create Excel to pdf files in Adobe Pro XI

  Cannot convert XLS to PDF

  Cannot convert Office 2013 in PDF documents

  Let us know if it worked.

  Thank you

  Shivam

• Does anyone have the ability to convert a file of 1969 created on Appleworks to an Excel spreadsheet or numbers.

  I have a "spreadsheet" type document that has been created in Appleworks in 1969.  Since it is an old program to an operating system that is not current, I can't open it.   Does anyone have the ability to convert this document for me in a modern such as numbers or Excel file?

  Please email me at *.

  Thank you.

  Ron Sherman

  < email published by host >

  Try the spreadsheet module to the Office free.

• I paid for the Pro account paid feature still does not work

  I paid for the Pro account paid feature still does not work

  Hi davidv92782444,

  Make sure that you open the PDF in Acrobat Pro MS download and install Adobe Acrobat DC to use the Acrobat features not in Acrobat Reader ms, both are different applications.

  Kind regards
  Nicos

• Why not is not updated working level of windows 7 Starter to home premium. I PAID for the product.

  Why not is not updated working level of windows 7 Starter to home premium. I PAID for the product. Do the thing anytime upgrade and after a wait I am informed upgrade failed, what should I do?

  Windows 7 Anytime Upgrade fails:

  If your getting the following: error: Windows Anytime Upgrade failed
  This problem may occur if Windows 7 SP1 was downloaded by Windows Update, but has not yet been installed.
  See: http://support.microsoft.com/kb/2660811

  = Other reasons and possible corrections.

  Windows Anytime Upgrade fails with the error:
  "every time that the upgrade has failed. Go online to solve the problem.
  http://support.Microsoft.com/kb/2658652

  If Anytime Upgrade still does not work:

  Shut down and restart your computer.

  Make sure that the Windows updates have been installed.

  Download the hotfix that contains a tool called CheckSUR, this tool will look at the package and the maintenance of records and difficulty any data corrupted, the tool is listed under kb947821 he can be found at the following link http://support.microsoft.com/?kbid=947821

  If Anytime Upgrade still does not work, turn off the user account control:

  1. go in user accounts in Control Panel

  2 change user account control settings

  3. pull the slider to the level as low as possible

  4. restart the PC

  5. pass by the "Anytime Upgrade" as usual

  Try the following:

  1 disable any security software before attempting to upgrade

  2. make sure that your computer is updated (devices and applications)

  3. disconnect all external devices before installing.

  4. check your hard disk for errors:

  Click Start

  Type: CMD, according to the results, right-click CMD

  Click on "Run as Administrator"

  At the command prompt, type: chkdsk /f /r

  When you restart your system, your computer will be scanned for errors and will try to correct them.

  1. click on start, type msconfig in the search box and press ENTER.

  User account control permission

  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

  2. in the general tab, click Selective startup.

  3. under Selective startup, clear the check box load startup items.

  4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

  5. click on OK.

  6. When you are prompted, click on restart.

  7. after the computer starts, check if the problem is resolved.

  Also run the Windows 7 Upgrade Advisor:

  http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx

  Who should I contact if I have problems installing and / or activation of my product key card?

  Please contact to the: www.windows7.com/getkeysupport.

  If all above fails them, install Windows 7 Service Pack 1, and then try the Express Upgrade:

  Learn how to install Windows 7 Service Pack 1 (SP1)
  http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1

  If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:
   
  HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade

• I would like to download the manual for the PACK of ADOBE PDF

  How can I download the manual for the PACK of ADOBE PDF.

  Thank you

  This is not the forum for technical support of the product.  It's the living room.

  Have you looked at the help online articles?

  How to use Adobe PDF Pack

• I paid for the following year of usig creative cloud, but the product is still in the State expired although I see the transaction succeed in the properties of the product. I can't open Photoshop: it says I do not have a license. What I can do in such sit

  I paid for the following year of usig creative cloud, but the product is still in the expired State

  Despite I see the transaction succeed in the properties of the product. I can't open Photoshop: it

  say that I did not have a license. What I can do in such situation and how I can use Photoshop now?

  [Duplicate message deleted... post the same question more than once is confusing... MOD]

  [This is an open forum, not a direct line to Adobe support... you have to wait a response]

  Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial

  - and Troubleshooting FAQ https://forums.adobe.com/thread/1962238

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -If you have more than one email, but of course you use linked to your subscription

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• I paid for the service twice in the same day for mistake

  Hello, I paid for the service twice in the same day for the error, and he was not of conclusion of download. I dind't one of the programans and Noah have to pay. You can check my order? and possible restart at least adobe first pro?

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I already paid for cc membership (one year prepaid) .but all the app ask still trial.what can I do?

  I already paid for cc membership (one year prepaid) .but all the app ask still trial.what can I do?

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "